1. Supplier
Code
Targeted
Closure
200758 2015/9/9
0 1 2 3 4 5 6 7 8
Implement
Immediate
Containme
nt and
Prepare
Form the
Team
Define the
Problem
Develop
Containm
ent
Actions
Identify
and Verify
Root
Cause
Identify
Corrective
Action
Implemen
t
Corrective
Action
Define
and Plan
Preventiv
e Action
Recognize
the Team
Closure
Date
2015/6/11 2015/6/9 2015/6/9 2015/6/10 2015/7/13 2015/7/28 2015/7/25
Effectiveness
Check Date
2015/6/11 2015/6/9 2015/6/9 2015/6/10 2015/7/13 2015/7/28 2015/7/25
Part Number: Initial QTY 11 Customer: RR Witnessed by: Inspcetion
Part Description: Emergency Response Action: Action Date: 2015/6/12
Yes / No
Yes / No
Yes / No
Yes / No
Function Name Title Function Name Title Function Name Title
Quality Shen Yue
Quality
Manager
Quality Pan Yingwei
Inspection
Supervisor
Technic Su Wei
Process
Controller
Quality Zhang Wei
Quality
Assurance
Quality Gu Xiang'an
Inspection
Shift Leader
Technic Li Shichuan
Process
Owner
Quality Li Wei
Quality
Engineer
Quality Li Pan Packer
Production
Control
Du Wenxi Launch
Quality Kang Hui
Quality
Engineer
Quality Wang Ya'nan
COC
Controller
Yes / No
SABRe-2
A5.5 f)
2014/12/17
2014/12/17
2015/1/6
Resp. Date Start Date Finish
Kang Hui 2015/6/9 2015/6/9
Pan Yingwei 2015/6/11 2015/6/11
2015/6/9
AESQ - 8D Report
Customer Reference No. Supplier Name Date Opened Date Closed
BRR23319
BR710 HP1 NGV
Delivery Affect?
Suspect Root Cause identified?
210801728 XRA
Failure mode: (What's wrong with what?) and effect (at supplier and at customer)
Recurring problem? (If yes,
attach report)
11 off BRR23319, the concession 210763672 CAT2 is only showed in first packaging, nor in outer packaging and COC.
Affected Part Quantification: 0 off work in process; 76 off in store; 0 off in transit (in last 7 days).
Emergency Response Action?
Recurring Problem?
Define Customer
Experience:
11 off BRR23319, the concession 210763672 CAT2 is only showed in first packaging, nor in outer
packaging and COC.
What is the specification?
Problem part earliest known occurrence date:
Problem part earliest known awareness date:
Problem part earliest known shipment date:
Problem Source: Where in manufacture process (if known)? Package
What is required by the specification?
Attach an orange colored concession label that states the concession category and
concession number allocated by RR to the primary, secondary and tertiary packaging
(as applicable).
Action:
1. Team meeting to define the most effective containment action.
2. XRA conducted recheck on all store BRR23319 about PP/concession.
Process
Tracker
D0
Implement
Immediate
Containmen
t and
Prepare
D1 Form
the Team
D2 Define
the
Problem
D3
Develop
Containm
ent
Action
Recheck all the parts, delivery held until recheck finished.
Place Photo Here
2. Pan Yingwei 2015/6/11 2015/6/11
Cause Source Verified Date
root Yes / No 2015/7/10
Escape Yes / No 2015/7/10
root Yes / No 2015/7/12
root Yes / No 2015/7/13
Yes / No Yes / No
Verified Date
Yes / No 2015/7/21
Yes / No 2015/7/21
Yes / No 2015/7/23
Yes / No 2015/7/1
Yes / No 2015/7/26
Yes / No 2015/7/28
PCA
Implementati
on Plan
Team
Member
Implementati
on Date
Customer
Concurrence
PCA State
2015/7/20 Gu Xiang'an 2015/7/20 Yes / No Closed
2015/7/20 Kang Hui 2015/7/20 Yes / No Closed
2015/7/22 Kang Hui 2015/7/22 Yes / No Closed
2015/7/1 Gu Xiang'an 2015/7/1 Yes / No Closed
2015/7/25 Kang Hui 2015/7/25 Yes / No Closed
2015/7/25
QE + Gu
Xaing'an
continual Yes / No Closed
PA
Implementati
on Plan
Team
Member
Target Date Actual Date PA Status
Necessary?
Nature of
Revision
Resp.
Yes / No
Yes / No
Yes / No
Yes / No
Yes / No
Yes / No
Yes / No
Read Across Action: Recheck on all packaged parts in store about PP/concession.
Cause Description Verification Method (attach)
③They didn't fully understand the standard
about packaging
Read the standard again, communicate
with them.
④The packer was not serious about
working and nobody went to track it
Talk with the inspection controller and the
packer.
①The inspector forget to write the PP
information on the internal COC
Talk with inspection.
②CEO Quality Awareness is weakness. Talk with CEO.
Permanent Corrective Actions Verification Method (attach)
①:Establish the PP/Concession board and update the
data, ask the final inspectors check the number follow it
when they write the internal COC.
Witness the inspector can finish the
internal COC correctly.
Has Escape Point Causes been addressed Identified Causes in Process PFMEA?
2.Make a model list about information communication and
the changing items, and train the relevant people.
3.List the change items with the relevant people, and
track it.
Make sure the packer finish his work in
time.
②: Train CEO about the working items. Check the internal COC.
③:Train the packer and CEO about packaging standard,
and let them understand the customer requirement.
Check the internal COC, Tag & Bag and the
outer packaging label.
2.Make a model list about information communication and
the changing items, and train the relevant people.
3.List the change items with the relevant people, and
track it.
Preventive Action
Permanent Corrective Actions
①:Establish the PP/Concession board and update the
data, ask the final inspectors check the number follow it
when they write the internal COC.
②: Train CEO about the working items
③:Train the packer and CEO about packaging standard,
and let them understand the customer requirement
List similar processes / items with the potential of the same defect
Process / Item Responsible Planned validation date
Review and revise if necessary the following
Reviewed Document Planned Review Date Actual Completion Date
Manufacture Instruction
Data Card
Work Instruction
Special Process
Quality Alert
Technical Instruction
CQCP
D3
Develop
Containm
ent
Action
D4
Identify
and
Verify
Root
Causes
D5
Identify
Correctiv
e Action
D6
Implemen
t
Corrective
Action
D7 Define
and Plan
Preventiv
e Action
④:1.Point one people (Gu Xiang’an) to inform the
updating information. Ask the relevant people, make sure they
understand changing item.
④:1.Point one people (Gu Xiang’an) to inform the
updating information.
3. Planned Date Actual Date Date
Follow-up Meetings Closure & Sign-off
Team Recognition
Verification Title Signature
Vendor Management
How:
Customer
D8
Recogniz
e the
Team
When Where: