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Standard Work
Combining Man, Machine and Material in
the Most Effective Method
Copyright © [V-Veer ltd]. All Rights Reserved
What is a standard?
o A standard is a rule that provides clear explanations
o Continuous improvement methods depend on identifying, setting and improving the
standards
Copyright © [V-Veer ltd]. All Rights Reserved
What is an SOP?
o A structured guidance document that details a series of steps for achieving an
expected outcome.
o An SOP describes technical and fundamental operational elements.
o A set of written instructions for routine activities followed by an organization.
Copyright © [V-Veer ltd]. All Rights Reserved
Benefits of Standard Work
o Clarifies the process
o Documents the best way to do a job
o Reduces variability and ensures operating consistency
o Provides the baseline for improvement
Copyright © [V-Veer ltd]. All Rights Reserved
Good Standards
Staff perform better
Tasks are done correctly
Tasks finish on time
Performed the same way every time
Maintain and improve QCD
Copyright © [V-Veer ltd]. All Rights Reserved
Key Features of standards
Represent the best, easiest and safest way to do the job
Offer the best way to preserve the know-how and expertise
Provide a way to measure performance
Show the relations between cause and effect
Copyright © [V-Veer ltd]. All Rights Reserved
Standard Work Documents
o Job Detail Sheet
o Standard Work Chart
o Standard Work Combination Table
Copyright © [V-Veer ltd]. All Rights Reserved
Job Detail Sheet
o Details all the instructions to realise an operation at a workstation describing it by
the safest, easiest and most efficient way
o This document is linked to a process or a basic operation from the process
Copyright © [V-Veer ltd]. All Rights Reserved
Standardised Work Chart
o Describes the succession of basic tasks and the position of the operator for each of
them
o Helps to visualise easily the operator movements and to identify useless movements
o Determines the number of parts between each workstation
Copyright © [V-Veer ltd]. All Rights Reserved
Standardised Work Combination Table
o Gathers all the basic identified tasks on the “job detail sheet” and details each
specific time
o Helps differentiate walking and waiting times from working on the workstation
o Allow to evaluate the difference between cycle time and Takt time
Copyright © [V-Veer ltd]. All Rights Reserved
Definitions
o Cycle Time
The time required to complete one full cycle of work
o Throughput Time
The actual time taken for one product to travel through the process
o TAKT Time
The rate at which we need to produce in order to satisfy customer demand
TAKT Time =
Available Time
Customer Demand
Copyright © [V-Veer ltd]. All Rights Reserved
3 Steps to Establish Standards
Create
the
Standard
Stabilise
the
Standard
Improve
the
Standard
Copyright © [V-Veer ltd]. All Rights Reserved
How to Standardise Processes
1. Observe current state and identify waste
2. Perform improvement and remove waste
3. Trial new process many times
4. Document the standard process (sequence of steps)
5. Make the standard process visual
6. Post Standard Process and Educate
7. Sustain and continuously improve
Copyright © [V-Veer ltd]. All Rights Reserved
Writing Job Detail Sheet
o Each step indicates one motion
o Start the sentence with a verb
o Write key points for each step
o Write detailed description of step as required
o Use pictures or drawings for visual aid
Your SOP
is
considered a
DRAFT
until it is
VALIDATED
and
APPROVED!
Copyright © [V-Veer ltd]. All Rights Reserved
Initial
validation
• Give the “draft” SOP to 1-2
people to read and perform
/evaluate /comment
Re-edit
draft
• Make corrections
Re-
validate
• Final validation
Assign
SOP #
Final
Approval
SOP Validation
Copyright © [V-Veer ltd]. All Rights Reserved
Standard Work & Improvement
o Standardised work without improvement
− Employee motivation is killed
− Problems repeated, unidentified, unsolved
− Employees don’t take initiatives
o Improvements without standardised work
− Progress impossible to identify, improvements stop
− Problems repeat, no root cause analysis
− Chaotic change
Copyright © [V-Veer ltd]. All Rights Reserved
Improvement Cycle
A
A
A
A
P
P
C
C
C
C
D
D
D
D
S
S
KAIZEN
KAIZEN
Maintenance
Maintenance
(Imai, 1986,p. 64)
Copyright © [V-Veer ltd]. All Rights Reserved
Safety
Quality
Ease
Priority of Improvement

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Standard Operating Procedure.pptx

  • 1. Standard Work Combining Man, Machine and Material in the Most Effective Method
  • 2. Copyright © [V-Veer ltd]. All Rights Reserved What is a standard? o A standard is a rule that provides clear explanations o Continuous improvement methods depend on identifying, setting and improving the standards
  • 3. Copyright © [V-Veer ltd]. All Rights Reserved What is an SOP? o A structured guidance document that details a series of steps for achieving an expected outcome. o An SOP describes technical and fundamental operational elements. o A set of written instructions for routine activities followed by an organization.
  • 4. Copyright © [V-Veer ltd]. All Rights Reserved Benefits of Standard Work o Clarifies the process o Documents the best way to do a job o Reduces variability and ensures operating consistency o Provides the baseline for improvement
  • 5. Copyright © [V-Veer ltd]. All Rights Reserved Good Standards Staff perform better Tasks are done correctly Tasks finish on time Performed the same way every time Maintain and improve QCD
  • 6. Copyright © [V-Veer ltd]. All Rights Reserved Key Features of standards Represent the best, easiest and safest way to do the job Offer the best way to preserve the know-how and expertise Provide a way to measure performance Show the relations between cause and effect
  • 7. Copyright © [V-Veer ltd]. All Rights Reserved Standard Work Documents o Job Detail Sheet o Standard Work Chart o Standard Work Combination Table
  • 8. Copyright © [V-Veer ltd]. All Rights Reserved Job Detail Sheet o Details all the instructions to realise an operation at a workstation describing it by the safest, easiest and most efficient way o This document is linked to a process or a basic operation from the process
  • 9. Copyright © [V-Veer ltd]. All Rights Reserved Standardised Work Chart o Describes the succession of basic tasks and the position of the operator for each of them o Helps to visualise easily the operator movements and to identify useless movements o Determines the number of parts between each workstation
  • 10. Copyright © [V-Veer ltd]. All Rights Reserved Standardised Work Combination Table o Gathers all the basic identified tasks on the “job detail sheet” and details each specific time o Helps differentiate walking and waiting times from working on the workstation o Allow to evaluate the difference between cycle time and Takt time
  • 11. Copyright © [V-Veer ltd]. All Rights Reserved Definitions o Cycle Time The time required to complete one full cycle of work o Throughput Time The actual time taken for one product to travel through the process o TAKT Time The rate at which we need to produce in order to satisfy customer demand TAKT Time = Available Time Customer Demand
  • 12. Copyright © [V-Veer ltd]. All Rights Reserved 3 Steps to Establish Standards Create the Standard Stabilise the Standard Improve the Standard
  • 13. Copyright © [V-Veer ltd]. All Rights Reserved How to Standardise Processes 1. Observe current state and identify waste 2. Perform improvement and remove waste 3. Trial new process many times 4. Document the standard process (sequence of steps) 5. Make the standard process visual 6. Post Standard Process and Educate 7. Sustain and continuously improve
  • 14. Copyright © [V-Veer ltd]. All Rights Reserved Writing Job Detail Sheet o Each step indicates one motion o Start the sentence with a verb o Write key points for each step o Write detailed description of step as required o Use pictures or drawings for visual aid Your SOP is considered a DRAFT until it is VALIDATED and APPROVED!
  • 15. Copyright © [V-Veer ltd]. All Rights Reserved Initial validation • Give the “draft” SOP to 1-2 people to read and perform /evaluate /comment Re-edit draft • Make corrections Re- validate • Final validation Assign SOP # Final Approval SOP Validation
  • 16. Copyright © [V-Veer ltd]. All Rights Reserved Standard Work & Improvement o Standardised work without improvement − Employee motivation is killed − Problems repeated, unidentified, unsolved − Employees don’t take initiatives o Improvements without standardised work − Progress impossible to identify, improvements stop − Problems repeat, no root cause analysis − Chaotic change
  • 17. Copyright © [V-Veer ltd]. All Rights Reserved Improvement Cycle A A A A P P C C C C D D D D S S KAIZEN KAIZEN Maintenance Maintenance (Imai, 1986,p. 64)
  • 18. Copyright © [V-Veer ltd]. All Rights Reserved Safety Quality Ease Priority of Improvement