Windows backup failed to create the shared protection point on the source volumes. (0x8078006b) How to fix this Volume Shadow Copy-related issue? Just read!
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0x8078006b
1. Title: Fix VolumeShadowCopy BackupError0x8078006b or 0x80042306
Keywords: 0x8078006b, 0x80042306, windowsbackupfailedtocreate the sharedprotectionpoint
on the source volumes.(0x8078006b), windowsbackupfailed0x8078006b, error code 0x8078006b,
0x80042308, 2155348075, 8004230f
Description: Windowsbackupfailedtocreate the sharedprotectionpointonthe source volumes.
(0x8078006b) Howto fix thisVolume Shadow Copy-relatedissue?Justread!
URL: https://www.minitool.com/backup-tips/0x8078006b.html
Summary: This article released by MiniTool brand collects some cases when users may encounter
“windowssharedprotectionpointerror0x8078006b”. For differentcases,itprovidesseveral
solutions.Youcanalsotry solutionsthatare not of yoursituation.Hope youcan getyourproblem
solvedwithone of the methodsinthisarticle.
“Windowsbackupfailedtocreate the sharedprotectionpointonthe source volumes.
(0x8078006b)” have youeverencounteredthiserrororsimilarproblemswhenyoutryto create an
image of your operatingsystem(OS)?
If so, have yousolvedyourproblem?How doyouget yourissue addressed?Please be kindtoshare
it inthe commentzone at the endof thisarticle if yourmethodisdifferentfromthese inthisarticle.
If you have not yethandledthe errorandare seekingsolutions,then,youcome tothe rightplace!
Justread the followingcontentandpickupa way that suitsyoumost.
About Backup Error 0x8078006B
Error code 0x8078006b mayoccur whenyoutry to create a systemimage.Thiserrorismost
probablyrelated tothe Volume ShadowCopy (VSS) issues.VSSservice,also calledVolumeSnapshot
2. service,isatechnologyincludedin MicrosoftWindowssystems.Itenablesuserstomake backup
copiesor snapshotsof files/foldersorvolumes/partitionsevenwhenthe file orvolume isinuse.
To create a shadowcopyof the source volume with VSStechnology,the source partitionmustbe
formattedas an NTFS file system.Also,tosave volume shadow copy,the destinationdiskshould be
of NTFSstyle.
Shadowcopiescanbe created onlocal and external (removableornetwork) volumesbyany
Windowscomponentthattakesadvantage of VSSincludingascheduledWindows Backupor
automaticsystemrestore point.
https://www.minitool.com/backup-tips/shadow-copy-windows-10-017.html
Volume Shadow Copy Failed Solutions
There are manysituationsforthe failure of VolumeShadow Copy.Fordifferentusercases,the
solutionsare unlike.Therefore,we willprovidemethodsbasedoneachuser case.
Before startingtoseekforsolutionforyoursituation,youneedtomake sure thatyour source and
destination partition/volumeisformattedasthe NTFSfile systemand theyhave enoughdiskspace
to performthe backupprocess.
User Case 1
“The backup failed.
WindowsBackup failed to create theshared protection pointon the source volumes.(0x8078006B)
AdditionalInformation:
The shadow copy providerhad an unexpected errorwhiletrying to processthe specified operation.
(0x8004230F)
I wastrying to create a systemimageand it wassuccessfully donetwicethe last day.Aftera day the
systemsuddenly can'tprocessmy requestto backup my systeminto an externaldrive.”
#1 Change Accountfor RunningVolume ShadowCopy
For some users,theysolvedtheirproblembychangingthe accounttorun VSS.For example, if you
are currentlyrunning aVSSservice asan administrator,youcantry to run it witha local system
account.
#2 Mark Source Volume asActive
Make sure the source volume/partitionyouare backingupisactive.Open DiskManagement,right-
clickon the source volume,andchoose Mark Partition as Active.
3. Alt=Disk Managementmarkpartitionasactive
#3 AssignSource Volume aDrive Letter
If the source volume youtryto back up doesn’thave adrive letterlike systemreservedpartition.
You may solve windowserror0x8078006b by assigningthe source partitionwitha drive letter.
User Case 2
When I try to run a systemstate backup with thiscommand:wbadmin startsystemstatebackup -
backuptarget:<driveletter>
I get the error
"Failed to createthe shared protection pointon the sourcevolumes.
ERROR - VolumeShadowCopy Serviceoperation error(0x8004230f)
The shadowcopy providerhad an unexpected errorwhiletrying to processthe specified operation."
Before youtry the belowsolutions,please make sure youhave removedsome unnecessaryexternal
devicesfromyourmachine like VHDX.
#1 Reconfigure ShadowCopies
Chose settingsonthe C: drive (althoughthe shadow copiesare disabled) andsetitto No Limit. Set
“no limit”tothe systemdrive too.
#2 Use Commandregsvr32 swprv.dll
4. Commandregsvr32 swprv.dll can helpyouto registerthe DLL file.Afterperformingthe command
order,restartyour computerandsee whetheryourproblemhasbeensolvedornot.If not, continue
to go to EventViewertocheckwhetherthere isanynew error that appearsor not.
If you still experiencederrorslikethe below:
“Backup started at ‘<date>’failed asVolumeShadow copy operation failed forbackup volumeswith
following errorcode '2155348075'. Pleasererun backup onceissueis resolved.”
“VolumeShadowCopy Serviceerror:Error calling a routineon a Shadow Copy Provider{b5946137-
7b9f-4925-af80-51abd60b20d5}. Routine detailsEndPrepareSnapshots({40d86592-3a48-4d38-afab-
0e4a7b8bb8f1}) [hr= 0x8000ffff].”
You may try othermethodsinthisarticle.
#3 Mark the External DiskasOffline
Simply,youcantry to mark your destinationexternal harddrive as“offline”in DiskManagement.
https://www.minitool.com/news/the-vss-service-is-shutting-down-due-to-idle-timeout-error.html
User Case 3
"The backup failed.
Windowsbackup failed to create the shared protection pointon the sourcevolume(0x8078006B)
Additionalinformation:
The specified objectwasnot found.(0x80042308)"
“The backup did not completesuccessfully. A shadow copy could notbe created forthe following
reason:The specified objectwasnotfound.(0x80042308)”
“VolumeShadowCopy Error:An error0x80042308 wasencountered whiletrying to initialize the
Registry Writer. This may cause futureshadow-copy creationsto fail.”
“File backup failed becausea shadowcopy could notbe created.The systemmightbe low on
resources.The error is: (0x80042308).”
#1 Enable/Re-enable Volume Shadow CopyandWindowsBackupServices
For thissituation,youneedto,firstof all,checkwhetherVSSisrunningornot. Type “services.msc”
inWindowsSearchand openthe Windows Service utility.Findthe Volume ShadowCopyservice in
the listof services andsee whatstatus it is.
If the statusof the Volume ShadowCopyservice isnull,itmeansthatyourVSSservice isdisabled
currently.Justclick-clickonitandselect the Start optionto enable it. If the statusof the Volume
ShadowCopyservice isrunning,youare suggestedtoselectthe Restartoption inthe right-click
menuto restartthe service.
5. Alt=start or restartVolume ShadowCopyservice
Do the same operationstoyour WindowsBackup service.
#2 CheckDiskProblems
Volume ShadowCopyerrorsare usuallycausedby non-physical harddiskproblems (usuallyminor).
Thus,check the diskwill findandfix it. There are several waystorundiskcheckingsuchas error
checkingutilityandchkdskcommand. Learnmore aboutchkdsk >>
Besides,youcanalsorelyonthird-partysoftware suchasMiniTool PartitionWizard toeasily
complete diskchecksinjustafewgraphicsteps. View details>>
PW-Trial
You can alsomake use of the Disk Surface Test feature of MiniTool PartitionWizardtocheckfor
physical badsectorsor destroyedtracksonyour hard drive.Yet,thisprogramcan’t helpyouto fix
thisphysical problemandnoone can do that either.
#3 CheckWriterError
You can alsorun “vssadminlistwriters”commandin CommandPromptorPowerShell tosee
whetherthere is awritererror or not.
User Case 4
VolumeShadowCopy Error0x80042306
Thiserror occurs whenthe VSSisunable torun due to anothersnapshotmanagementprovider
beinginstalledonthe same system.
6. #1 Reduce Disk Usage
Highdisk usage duringthe snapshotprocesscan cause problemstothe snapshotsuch as thiserror.
For instance,aconflictwiththe snapshotcreationthatresultsinthe backupprogram havingtrouble
determiningacutoff pointforthe snapshot.
To deal withsuch a situation,youneedtore-scheduleyourbackupfora time where there islessdisk
usage. Or, justtry notto conduct or conduct few activitiesduring the shadow copyprocess.
https://www.minitool.com/backup-tips/system-restore-does-not-appear-to-be-functioning.html
#2 Reschedule Backups
Backup error0x80042306 may be causedby conflictingschedulesfordifferentbackups.If two
backupsrun at the same time andbothof themwill take advantage of the Volume Shadow Copy
service,there willbe aconflictand it mayresultinbackupfailure.
Or, there maybe hardware conflictsthatcausedthe backupissue.If more thanone backup
processestryto use the same device as the destination atthe same time,problemsalsooccur.
No matterwhichconflictyouare suffering,youcansolve itbyreschedulingyourbackupsandmake
themdon’trun at the same time.
#3 Uninstall UnnecessaryBackupSolutions
Many backup solutionshave their ownproprietarysnapshotmanagerthatcan cause conflictswith
otherbackupsolutionsinstalledinthe same OS. So,itisrecommendedtoonlyhave one backuptool
that youtrust on yourPC.
Therefore,the solutionforthis situationistouninstall otherunnecessarybackupservicesfromyour
machine andonlykeepthe one youuse most. If youare notsatisfiedwithanyof yourcurrent
backupsolutionsoryouhaven’tinstalledanybackupsoftware yet, MiniTool ShadowMakeris
recommended,whichwillbe elaborated onindetail inthe nextpartof thisarticle.
SM-Trial
#4 ConfiguredorIncrease ShadowStorage
Volume ShadowCopyrequiresallocatedspace oneachvolume tocreate andstore snapshots.
Sometimes, the shadow storage doesn’tbe configuredorisconfiguredlow.Thus,youmay
encountererror0x80042306.
Therefore,forthissituation,youneedtoeitherconfigure yourshadow storage (the methodvaries
amongdifferentversionsof Windows) orincrease ittoa largerone (the methodisthe same) with
the followingcommands.
vssadminlistshadowstorage(Checkthe currentshadow storage limit.)
vssadminresize shadowstorage/for=?:/on=?:/maxsize=??% (Increase currentshadow
storage limitto?? percentage for?: drive.)
In general,youare recommendedtoassign a 30% storage limitof the whole volume forshadow
storage to avoidVSSerrors.
#5 Format Source/DestinationPartitionasNTFS
7. If the targetdrive isn’tformattedin NTFS,itwill cause conflictwiththe snapshotprocessthatbrings
youwith a 0x80042306 error code. To converta hard drive to NTFS,youcan relyon MiniTool
PartitionWizard. Learnthe instruction>>
PW-Trial
Note:If all the solutionswithin the case thatyou belong to fail to solve yourproblem,you can try the
solutionsin othercases.
Use Volume Shadow Copy Service with MiniTool ShadowMaker
MiniTool ShadowMakerisaprofessional andreliabledataprotectionprogramthatallowsyouto
back up files/folders,partitions/volumes,system, orthe entire harddiskwhiletheyare inuse. The
followingisthe guide forcreatingschedulesystembackup byMiniTool ShadowMaker.
SM-Trial
1. Download,install,andlaunchMiniTool ShadowMakeronyourcomputer. Connectanexternal
hard drive tothismachine if you’dlike tosave yoursystemimage externally.
2. If it asksyouto pay, justclickthe KeepTrial buttoninthe upperrightto continue toenjoyitsfree
trial version.
3. Then,it will enterintoitsmaininterface.There,clickthe Backupoptioninthe top menu.
4. In the Backup tab, itwill selectyoursystem-relatedvolumesas the backupsource bydefault.You
justneedto clickthe Destinationmodule toselect the external diskasyourbackupdestination.
Alt=MiniTool ShadowMakercreatessystembackupwithVSS
8. 5. In the lowerleft,clickthe Schedule buttontotriggerthe schedule settings.Inthe pop-upwindow,
switchon the schedule settings,chooseabackupfrequencyyouprefer(daily,weekly,monthly,or
on special events),andclick OK to save settings.
Alt=VSSsystembackupschedulesettings
6. Clickthe Scheme buttonnextto Schedule tospecifywhichkindof backupyouwantyoursto be,
full,incremental,ordifferentialbackup.
10. Alt=VSSsystemimage management
8. Finally,youcanclickthe Back up Now buttoninthe bottomright of the main interface tostartthe
backupprocess.
Besidesdatabackup,MiniTool ShadowMakeralsoenablesyoutoclone everythingincludingdisk
structure fromone hard drive to another andyou can directlyuse the new diskaftercloning.If it’sa
systemdiskclone,youjustreplace yourolddrive withthe new one andyoucan bootfrom the new
drive aftersettingcomputerBIOStobootfrom it.
To Make a Conclusion
Windowsbackupfailed0x8078006b can be causedbymany reasons.Fordifferentcauses,the
solutionisunlike.Readthe above contentcarefullyandfindwhatsituationyouare inand try the
relatedsolutions. Of course,youcantry the methodsforothersimilarsituationsif youfailedtosolve
your problemwithinyourcase.
If your situationdoesn’tbelongtoanycasesdiscussedabove or none of the above wayssuityou,
youcan leave acommentbelowforfurtherhelp.If youencounteranyproblemwhile usingMiniTool
software,feel free tocontact support@minitool.com.