2. Kerensen Consulting
> Who We Are
A business-oriented consulting firm able to define and manage projects
> with strong business challenges
> and major technological complexity
> in a national and international context.
A leading player in the CRM market
We help our clients to generate growth by managing revenue according to
performance.
A international group
> Founding member of the first network dedicated to salesforce.com (CCAN)
> 130+ CRM projects
> 600 CRM project in Europe and 4000 across the world.
Our clients: medium-sized to large accounts
Leveraging innovation and vision to help our clients define the transformation
paths and plans of systems towards Cloud Computing.
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3. Kerensen’s Unique Positioning
> 3 Lines of Services
Sales Excellence & Performance
• Global Strategic and Enterprise Transformation
Management • Strategy and business model redesign
•
Consulting •
Performance improvement
Architecture design
• Business Process Re engineering
• Change Management & Training
• Technology and Business survey
• IT Advisory
• Track record in the manufacturing industry
• Available resources with experience
• Strong presence in the Lyon region and other global regions
• CRM salesforce implementation
Business Solutions • Force.com Business application
• Multi environment integration
• BI : Referential & Decisional
• Design & integration for Industry specific solution
• Technical architecture design
Technology Services • Development Appexchange, Visual Force, Force.com
• SOA & Mash up
• Analysis, technology selection and integration with your business
solution
• CTI & Call center integration
• ISV
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4. Historical view
> Partners and major steps
Strategical SAP Salesforce Eloqua
Alliances
Worldwide USA, UK, Italy, Nordics, Morocco S. Africa Spain
Presence FR Germany, Emerging Israel
Benelux, Markets
APAC
Ecosystem Pervasive Magic Ominiture QlikView Experian FPX
App Cast Iron NetWays xactly RunMyProces Nimbus
Exchange Informatica Syntellect s
2006 2007 2008 2009 2010 2011 2012
Initiatives Kerensen Kerensen Kerensen Talent2Cloud
Solution Excellence Internationaliz
Centers Centers ation Program
Kerensen Paris Morocco PACA, West, Spain
Offices Israel Rhône-Alpes
NO France
S. Africa
5. Kerensen Consulting Presentation
> Service Centers & Businesses of Kerensen
Kerensen Kerensen
Solution Center Development Center
ADVISE DELIVER
SUPPORT EDUCATE
Kerensen Kerensen
Support Center Education Center
7. Value Proposition
> Kerensen Excellence Centers for salesforce.com
success
• Business needs & environment
analysis
• Solutions design
• Salesforce.com solutions Configuration
• Onsite support • IS Architecture
• Offshore support • System Integration
• Salesforce.com skill center • EAI, ETL, Apex Integration
• Customer satisfaction
• Train the trainers • Use Case Development
• Train the users • Interfaces Development
• Change management • Specific development
• E-learning • AppExchange Development
• Sales Performance
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8. Kerensen’s Global Network
> Founding member of CCAN global Alliance
The Cloud Computing Acceleration Network
> The leading international network dedicated to salesforce.com Cloud Computing:
skills, expertise and excellence sharing
> Alignment with salesforce.com’s strategy and its ecosystem.
CCAN at a glance
> 4000+ projects
> 550 certified Salesforce.com consultants
> 42 countries
EMEA
North America > Cape town > Lyon Asia-Pacific
> Atlanta > Johanesburg > Milan > Haryana, India
> Dallas > Amsterdam > Munich > Singapore
> Irvine > Brussels > Nice > Sydney
> Los Angeles
> Casablanca > Nantes
> Minneapolis
> Geneva > Paris
> New York
> Jerusalem > Roma
> San Francisco
> Luxembourg > Zurich
> London
Think Global, Act Local
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9. A Strategy of Alliances
Strategic Partners Solution-based partnerships
> Salesforce.com > Google Apps
> Emailvision
> SAP
> Qlikview
> Eloqua
> Ping Identity
> Xactly
> Magic software
> Cast Iron
> OpenAir
> BigMachine
> Ormetis
> Syntellect
> Property base
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10. Kerensen Consulting
13 rue de la Trémoille
75008 Paris | France
T : +33 1 56 91 50 20
D : +33 1 56 91 50 22
F : +33 1 56 91 50 21
www.kerensen.com