Customer Service Software and Helpdesk Support Software by Kapdesk. Lets your customer support begins with email, Live Chat, Phone and Ticketing Software.

2. Overview of Customer Service Software
Customer service Software has come a long way. Earlier, it was
about solving your customers’ queries, issues and complaints. In
the modern business world, it has evolved from simply delivering
customer service to entirely managing and maintaining customer
relations.
Being the direct consumers of your business’products makes your
customers the heart of your business, which is why when your
customers are facing any kind of difficulty, whether technical or
non-technical, it is evident that businesses must provide high-
quality customer service. The info-graphic below aims at giving a
brief overview about customer service Software.
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