Sofia Nyyssönen

Helsinki Area, Finland Finland

Entrepreneur and Service Design Consultant

Design

An MBA educated and entrepreneurial Service Design Consultant, with over 3 years’ experience founding and running a service innovation and design agency. I am an experienced Service Designer skilled in research design, customer journey mapping, user scenarios, and experience design. I have a proven track record in delivering strategic and operational management whilst enabling clients to realise cost effective and innovative services that are driven by the user experience. Across my career I have developed excellent people management skills, with extensive skills in developing service logic into a business using service design processes and methods. I have a passion for building multi...