The deadly outbreak of COVID-19 has immobilized the nation with an intense economic crisis due to continuous lockdowns and virus panic. Among the most affected are the small to medium-sized business houses that are forced to close their operations. Thus to sustain their existence, most of them have directed their business through the online work from home mode. Accordingly, these organizations are inducting comprehensive automated CRM solutions like Soffront CRM to synchronize the process functionalities through a planned approach.

1. Impact of COVID-19 on Small
Business: Total Survival Guide
JUNE 30, 2020

2. Table Of Content
MAIN TOPICS
• Work from Home with Cyber-Workstations
• Identify Potential Clients
• Boost Employees’ Productivity with Project
Management Software
• Accelerate Productivity through Optimum Sales
• Increased Productivity of Sales
• Stimulating the Potentiality of Upselling and Cross-
Sell
• Amplifying the Selling Effect
• Alleviating the Duration to Secure the Sale
• Maximize the Retaining of Clients

3. Introduction
The deadly outbreak of COVID-19 has immobilized the nation with an intense economic crisis due
to continuous lockdowns and virus panic.
Among the most affected are the small to medium-sized business houses that are forced to
close their operations.
These organizations are inducting comprehensive automated CRM solutions like Soffront CRM to
synchronize the process functionalities through a planned approach.

4. Work from Home with Cyber-
Workstations
Organizations are finding it optimally secured to run their operational workflows
through work from home option assisted by data-centric software like CRM.
Besides, live client-focussed information is automatically uploaded to authenticate
customer records for improved conversions. This automation also mitigates the
requirement for any physical data maintenance activity.

5. Identify Potential Clients
The first step towards coordinating small-sized business firms is to ascertain the
prospective client base to be engaged in effectuating optimal conversions.
Precise sales and marketing perceptions are vital to create, plan, and transform
prospective leads to engaged sales-inclined buyers.

6. Boost Employees’ Productivity with
Project Management Software
As CRM integrates the entire operational workflows, it removes the physical
process of interconnectivity with prospective customers.
The project management software apportions these duties to a competent
workforce deployed in diversified operational functions. Moreover, employees can
track their pending tasks and individual routine job completion times.

7. Accelerate Productivity through
Optimum Sales
The CRM solution offers the advertisers to compensate for the costs of acquiring
fresh prospective clients by optimizing their existing customer base. This
optimization of the operational performance can be derived by different
approaches.

8. Increased Productivity of Sales
Digital marketers need to drive those potential leads or customers that seem to be
optimally convertible into ultimate sales-ready buyers, depending on the client’s
correspondences.

9. Stimulating the Potentiality of Upselling
and Cross-Sell
CRM aids in improving the perceptibility to upsell and cross-sell products and
services to potential customers in the sales pipeline.

10. Amplifying the Selling Effect
CRM offers exact information related to the prospective target audiences who are
engaged in the products or services of the firm through different marketing
campaigns.

11. Alleviating the Duration to Secure
the Sale
CRM software minimizes the duration to settle a potential conversion, by
connecting the sales team instantly with the relative prospective client to close the
deal.

12. Maximize the Retaining of Clients
CRM automation offers new prospects for the prevailing customers at the exact
phases of the advertising campaigns, thereby boosting the interrelationships with
these engaged potential buyers.

13. Let's get social!
CONTACT US
Office Address
6431 West Sahara Ave, Suite 250, Las Vegas, NV
89146, USA
Phone
1-800-763-3766
Email
info@soffront.com