1. #devlab
@bitjam
@writingwestmids

2. Writing West Midlands
"Literature development agency for the West
Midlands.."

3. The idea:
Develop new audiences
Engage existing audiences
Promote loyalty

4. The #devlab hack
Identified key loyal behaviours
Audience journey storyboard
Identified technologies used

5. The geeky bit
Identified online engagement
Identified key technologies
Identified data capture

7. Next stages of development
Storyboard organisational processes
Audit of existing data capture
Fund and develop service

8. Here's a bit of random code :)