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Talent Solutions
30 Behavioral
Interview Questions
to Identify High-Potential
Candidates
Table of contents
Why behavioral interview questions matter			 3
6 soft skills that reflect potential					 4
Adaptability questions						 		 5
Culture add questions					 		 7
Collaboration questions						 9
Leadership questions						 				 11
Growth potential questions					 				 13
Prioritization questions						 				 15
Creative questions							 				17
30 Behavioral Interview Questions 2
Why behavioral interview
questions matter
Great businesses are built on people. People who not only have
the right skills and experience, but who have the potential to
do great things in the role, the team and in the company.
However, screening candidates for potential is the toughest
part of an interview. Oftentimes you assess someone’s
potential by looking at their soft skills and unqiue perspectives.
Yet in a 30 minute conversation, it’s really difficult to fully
understand the person behind the profile.
The good news is that behavioral interview questions are a
proven way to reveal a person’s potential, specifically their
ability to adapt, grow, collaborate, prioritize, lead, and
strengthen company culture. By looking at their past behavior
as well as their skills and experience, you’ll instinctively know
if they have all the qualities you need in your next hire.
To help you be more efficient and effective, we surveyed nearly
1,300 hiring managers for their top behavioral interview
questions. Scroll through for the best questions to ask, and
tips to glean the answers you need.
30 Behavioral Interview Questions 3
6 soft skills that reflect potential
Potential can be interpreted many ways, but there are common soft skills and characteristics found among successful hires and high-potential
people. Here are the most important soft skills hiring managers look for during interviews (ranked in order of importance):
1 Adaptability
2 Culture add
3 Collaboration
4 Leadership
5 Growth potential
6 Prioritization
30 Behavioral Interview Questions 4
Adaptability
30 Behavioral Interview Questions 5
Tell me about a time when you were asked to do something you
had never done before. How did you react? What did you learn?
Describe a situation in which you embraced a new system, process,
technology, or idea at work that was a major departure from the
old way of doing things.
Recall a time when you were assigned a task outside of your job
description. How did you handle the situation? What was the outcome?
Tell me about the biggest change that you have had to deal with.
How did you adapt to that change?
Tell me about a time when you had to adjust to a colleague’s working
style in order to complete a project or achieve your objectives.
1
2
3
4
5
MOST POPULAR
How to screen for
adaptability
of hiring managers say adaptability is the most
important soft skill they screen for. It makes sense -
to stay competitive today, your company needs to be
able to adapt to a changing economy and business
needs. That means you need employees who can
adapt as well, and high-potential people often have
this ability.
Here are some of the most popular questions to ask:
69%
30 Behavioral Interview Questions 6
Culture add
30 Behavioral Interview Questions 7
What are the three things that are most important to you in a job?
Tell me about a time in the last week when you’ve been satisfied,
energized, and productive at work. What were you doing?
What’s the most interesting thing about you that’s not on
your resume?
What would make you chose our company over others?
What’s the biggest misconception your coworkers have about
you and why do they think that?
1
2
3
4
5
MOST POPULAR
How to screen for 		
culture add
When we talk about culture fit, we don’t mean falling
into a “hire like me” mentality. If all of your employees
act and think the same, your company won’t thrive.
Instead, look for candidates who share the same
beliefs and values as your organization, but also
bring diversity of thought and experience that will
drive your company forward. We call this a “culture
add”. Plus, research shows that employees who are
a good culture fit are more likely to stay with your
company and will have greater performance and
job satisfaction.
Here are some of the most popular questions to ask:
30 Behavioral Interview Questions 8
Collaboration
30 Behavioral Interview Questions 9
Give an example of when you had to work with someone who
was difficult to get along with. How did you handle interactions
with that person?
Tell me about a time when you were communicating with someone
and they did not understand you. What did you do?
Tell me about one of your favorite experiences working with a team
and your contribution.
Describe the best partner or supervisor with whom you’ve worked.
What part of their managing style appealed to you?
Can you share an experience where a project dramatically shifted
directions at the last minute? What did you do?
1
2
3
4
5
MOST POPULAR
How to screen for
collaboration
Done right, collaboration keeps the business moving at
a fast pace. Done wrong, employees find it extremely
distracting. When you look at an organization’s top
collaborative contributors, and look at employees who
are recognized as top performers, there is about a
overlap. So hiring people who can collaborate effectively
and work well with others is essential to success.
Here are some of the most popular questions to ask:
* Collaboration Overload
50%*
30 Behavioral Interview Questions 10
Leadership
30 Behavioral Interview Questions 11
Tell me about the last time something significant didn’t go
according to plan at work. What was your role? What was
the outcome?
Describe a situation where you needed to persuade someone to see
things your way. What steps did you take? What were the results?
Give me an example of a time when you felt you led by example.
What did you do and how did others react?
Tell me about the toughest decision you had to make in the last
six months.
Have you ever had to “sell” an idea to your coworkers or group?
How did you do it? What were the results?
1
2
3
4
5
MOST POPULAR
How to screen for
leadership
Research shows that organizations with high quality
leaders are
more likely to outperform their competition.* During the
interview, assess if the candidate can inspire, motivate,
and unleash potential in others.
Here are some of the most popular questions to ask:
* 10 Ways to Grow Leaders in Your Business
13x
30 Behavioral Interview Questions 12
Growth potential
30 Behavioral Interview Questions 13
Recall a time when your manager was unavailable when a
problem arose. How did you handle the situation? With whom
did you consult?
Describe a time when you volunteered to expand your knowledge
at work, as opposed to being directed to do so.
What would motivate you to make a move from your current role?
When was the last occasion you asked for direct feedback from a
superior? Why?
What’s the biggest career goal you’ve ever achieved?
1
2
3
4
5
MOST POPULAR
How to screen for 		
growth potential
Today’s fast-paced work environments require
employees who can do the job now, and have the
potential to grow into new roles or leadership
positions at your company in the future. After all, if
an employee leaves, it costs your company
that employee’s salary to replace her.* That means
that hiring people who have the potential to grow
within your company not only saves you the pain of
replacing them, but also saves you money.
You can predict if a candidate has what it takes by
screening for goal setting and self-motivation. Here
are some of the most popular questions to ask:
* Why More Employees Are Considering Leaving Their Companies
1.5x
30 Behavioral Interview Questions 14
Prioritization
30 Behavioral Interview Questions 15
Tell me about a time when you had to juggle several projects at the
same time. How did you organize your time? What was the result?
Tell me about a project that you planned. How did you organize
and schedule the tasks?
Describe a time when you felt stressed or overwhelmed. How
did you handle it?
Give an example of a time when you delegated an important
task successfully.
How do you determine what amount of time is reasonable for
a task?
1
2
3
4
5
MOST POPULAR
How to screen for
prioritization
When juggling multiple tasks, we have to be able to
decide which ones need to be tackled immediately, and
which ones can wait. Hiring someone who can’t get this
right means that key due dates and project timelines
can fall through the cracks, ultimately hurting your
business. People who can manage their time and
prioritize effectively will help your business thrive.
Here are some of the most popular questions to ask:
30 Behavioral Interview Questions 16
Creative Questions
30 Behavioral Interview Questions 17
Leaders share their most creative questions
To keep things interesting, we collected unconventional questions that top business and talent leaders like to ask. Sprinkle in one of these during
your interview. The answer can reveal a lot about the candidate’s personality and the way they think.
1
“Why shouldn’t
I hire you?”
Adam Grant
Wharton professor
and best-selling
author
3
“It’s 12 p.m.
one year from
now. What are
you doing?”
Angela Bortolussi
Partner at Social
Recruiting
2
“How would your
manager describe
you? Now tell
me, how would
your best friend
describe you?”
Krista Williams
Talent Acquisition
Manager at Swarovski
4
“Is better to submit
a project that’s
perfect and late,
or one that’s good
and on time?”
Obed Louissant
VP of HR at IBM
5
“On a scale of
1 to 10, how
weird are you?”
Tony Hsieh 		
CEO at Zappos
30 Behavioral Interview Questions 18
Get the answers you need
While these interview questions help you identify high-potential candidates and select the best, asking the right questions doesn’t guarantee great
answers. Push candidates to give you better information by doing the following:
1
Use the S.T.A.R.
system: As the
candidate answers
each question, make
sure they describe
the Situation, Task,
Action, and Result.
2
Don’t except situational
responses: When
you ask for specific
examples, make sure
candidates don’t give you
situational (hypothetical)
information.
3
Give them time: Often
good answers come
after a moment of
reflection, so don’t rush
candidates or write
them off if they don’t
answer quickly.
4
Follow up: Hone in
on a specific piece of
missing information
in their response to
dig deeper into the
situation.
30 Behavioral Interview Questions 19
* Inside the Mind of Today’s Candidate
Be prepared for the reverse interview
After putting candidates in the hot seat, they’re ready to turn the tables on you. Give them the info they’re hungry for: 70% of candidate say they want
more details into the role & responsibilities, followed by how they fit within the team, and information about the company mission and vision*.
Be prepared to answer the following questions:
1
What’s the biggest
opportunity
for this role?
What’s the most
challenging
element about
this role?
2
What does
success look
like in this
position?
3
If you could
describe your
team in 3
words, what
would they be
and why?
4
What type
of person is
works well
with this team?
5
How did the
company
determine its
mission?
6
Why do
people say
about your
company?
30 Behavioral Interview Questions 20
3 Interview Questions to Ask Every Marketing Job Candidate
9 Unexpected Interview Questions That Reveal a Lot About
Candidates
When Warren Buffett Hires, He Looks For These 3 Key Traits
Recruiters Nominate Their Favorite Phone Interview
Questions
What Recruiters Get Wrong When It Comes to Interviews
Can’t get enough?
If you’re still hungry for interview questions, there’s so
much more on the LinkedIn Talent Blog, which covers
everything you need to know to be great at your job.
Scroll through them here, or check out these popular
interviewing articles:
30 Behavioral Interview Questions 21
Methodology
In May 2016, LinkedIn surveyed 1,297 Hiring Managers
in the US, Canada, UK, Netherlands, Australia and India.
Hiring Managers are defined as those who currently
manage people and either recently hired, are currently
trying to hire or are planning to hire new people for
their team (based on survey responses). Members
were selected at random to take our survey and are
representative of the LinkedIn sample. The LinkedIn
sample (and our analysis) is influenced by how
members choose to use the site, which can vary based
on professional, social, and regional culture, as well
as overall site availability and accessibility. These
variances were not accounted for in the analysis.
About the authors
Lydia Abbot
Blog Editor & Associate Content Marketing Manager
Maria Ignatova
Global Content Marketing Lead, Thought
Leadership and Insights
Allison Schnidman
Senior Manager, Research Operations
30 Behavioral Interview Questions 22
About LinkedIn Talent Solutions
LinkedIn Talent Solutions offers a full range of recruiting solutions to help
organizations of all sizes find, attract, and engage the best talent. Founded
in 2003, LinkedIn connects the world’s professionals to make them more
productive and successful. With over 500 million members worldwide,
LinkedIn is the world’s largest professional network.
Read the blog
Follow us on LinkedIn
Like us on Facebook
Access presentations on SlideShare
Follow us on Twitter
© LinkedIn Corporation 2017. All Rights Reserved.
Visit our website

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linkedin-30-questions-to-identify-high-potential-candidates-ebook-8-7-17-uk-en.pdf

  • 1. Talent Solutions 30 Behavioral Interview Questions to Identify High-Potential Candidates
  • 2. Table of contents Why behavioral interview questions matter 3 6 soft skills that reflect potential 4 Adaptability questions 5 Culture add questions 7 Collaboration questions 9 Leadership questions 11 Growth potential questions 13 Prioritization questions 15 Creative questions 17 30 Behavioral Interview Questions 2
  • 3. Why behavioral interview questions matter Great businesses are built on people. People who not only have the right skills and experience, but who have the potential to do great things in the role, the team and in the company. However, screening candidates for potential is the toughest part of an interview. Oftentimes you assess someone’s potential by looking at their soft skills and unqiue perspectives. Yet in a 30 minute conversation, it’s really difficult to fully understand the person behind the profile. The good news is that behavioral interview questions are a proven way to reveal a person’s potential, specifically their ability to adapt, grow, collaborate, prioritize, lead, and strengthen company culture. By looking at their past behavior as well as their skills and experience, you’ll instinctively know if they have all the qualities you need in your next hire. To help you be more efficient and effective, we surveyed nearly 1,300 hiring managers for their top behavioral interview questions. Scroll through for the best questions to ask, and tips to glean the answers you need. 30 Behavioral Interview Questions 3
  • 4. 6 soft skills that reflect potential Potential can be interpreted many ways, but there are common soft skills and characteristics found among successful hires and high-potential people. Here are the most important soft skills hiring managers look for during interviews (ranked in order of importance): 1 Adaptability 2 Culture add 3 Collaboration 4 Leadership 5 Growth potential 6 Prioritization 30 Behavioral Interview Questions 4
  • 6. Tell me about a time when you were asked to do something you had never done before. How did you react? What did you learn? Describe a situation in which you embraced a new system, process, technology, or idea at work that was a major departure from the old way of doing things. Recall a time when you were assigned a task outside of your job description. How did you handle the situation? What was the outcome? Tell me about the biggest change that you have had to deal with. How did you adapt to that change? Tell me about a time when you had to adjust to a colleague’s working style in order to complete a project or achieve your objectives. 1 2 3 4 5 MOST POPULAR How to screen for adaptability of hiring managers say adaptability is the most important soft skill they screen for. It makes sense - to stay competitive today, your company needs to be able to adapt to a changing economy and business needs. That means you need employees who can adapt as well, and high-potential people often have this ability. Here are some of the most popular questions to ask: 69% 30 Behavioral Interview Questions 6
  • 7. Culture add 30 Behavioral Interview Questions 7
  • 8. What are the three things that are most important to you in a job? Tell me about a time in the last week when you’ve been satisfied, energized, and productive at work. What were you doing? What’s the most interesting thing about you that’s not on your resume? What would make you chose our company over others? What’s the biggest misconception your coworkers have about you and why do they think that? 1 2 3 4 5 MOST POPULAR How to screen for culture add When we talk about culture fit, we don’t mean falling into a “hire like me” mentality. If all of your employees act and think the same, your company won’t thrive. Instead, look for candidates who share the same beliefs and values as your organization, but also bring diversity of thought and experience that will drive your company forward. We call this a “culture add”. Plus, research shows that employees who are a good culture fit are more likely to stay with your company and will have greater performance and job satisfaction. Here are some of the most popular questions to ask: 30 Behavioral Interview Questions 8
  • 10. Give an example of when you had to work with someone who was difficult to get along with. How did you handle interactions with that person? Tell me about a time when you were communicating with someone and they did not understand you. What did you do? Tell me about one of your favorite experiences working with a team and your contribution. Describe the best partner or supervisor with whom you’ve worked. What part of their managing style appealed to you? Can you share an experience where a project dramatically shifted directions at the last minute? What did you do? 1 2 3 4 5 MOST POPULAR How to screen for collaboration Done right, collaboration keeps the business moving at a fast pace. Done wrong, employees find it extremely distracting. When you look at an organization’s top collaborative contributors, and look at employees who are recognized as top performers, there is about a overlap. So hiring people who can collaborate effectively and work well with others is essential to success. Here are some of the most popular questions to ask: * Collaboration Overload 50%* 30 Behavioral Interview Questions 10
  • 12. Tell me about the last time something significant didn’t go according to plan at work. What was your role? What was the outcome? Describe a situation where you needed to persuade someone to see things your way. What steps did you take? What were the results? Give me an example of a time when you felt you led by example. What did you do and how did others react? Tell me about the toughest decision you had to make in the last six months. Have you ever had to “sell” an idea to your coworkers or group? How did you do it? What were the results? 1 2 3 4 5 MOST POPULAR How to screen for leadership Research shows that organizations with high quality leaders are more likely to outperform their competition.* During the interview, assess if the candidate can inspire, motivate, and unleash potential in others. Here are some of the most popular questions to ask: * 10 Ways to Grow Leaders in Your Business 13x 30 Behavioral Interview Questions 12
  • 13. Growth potential 30 Behavioral Interview Questions 13
  • 14. Recall a time when your manager was unavailable when a problem arose. How did you handle the situation? With whom did you consult? Describe a time when you volunteered to expand your knowledge at work, as opposed to being directed to do so. What would motivate you to make a move from your current role? When was the last occasion you asked for direct feedback from a superior? Why? What’s the biggest career goal you’ve ever achieved? 1 2 3 4 5 MOST POPULAR How to screen for growth potential Today’s fast-paced work environments require employees who can do the job now, and have the potential to grow into new roles or leadership positions at your company in the future. After all, if an employee leaves, it costs your company that employee’s salary to replace her.* That means that hiring people who have the potential to grow within your company not only saves you the pain of replacing them, but also saves you money. You can predict if a candidate has what it takes by screening for goal setting and self-motivation. Here are some of the most popular questions to ask: * Why More Employees Are Considering Leaving Their Companies 1.5x 30 Behavioral Interview Questions 14
  • 16. Tell me about a time when you had to juggle several projects at the same time. How did you organize your time? What was the result? Tell me about a project that you planned. How did you organize and schedule the tasks? Describe a time when you felt stressed or overwhelmed. How did you handle it? Give an example of a time when you delegated an important task successfully. How do you determine what amount of time is reasonable for a task? 1 2 3 4 5 MOST POPULAR How to screen for prioritization When juggling multiple tasks, we have to be able to decide which ones need to be tackled immediately, and which ones can wait. Hiring someone who can’t get this right means that key due dates and project timelines can fall through the cracks, ultimately hurting your business. People who can manage their time and prioritize effectively will help your business thrive. Here are some of the most popular questions to ask: 30 Behavioral Interview Questions 16
  • 17. Creative Questions 30 Behavioral Interview Questions 17
  • 18. Leaders share their most creative questions To keep things interesting, we collected unconventional questions that top business and talent leaders like to ask. Sprinkle in one of these during your interview. The answer can reveal a lot about the candidate’s personality and the way they think. 1 “Why shouldn’t I hire you?” Adam Grant Wharton professor and best-selling author 3 “It’s 12 p.m. one year from now. What are you doing?” Angela Bortolussi Partner at Social Recruiting 2 “How would your manager describe you? Now tell me, how would your best friend describe you?” Krista Williams Talent Acquisition Manager at Swarovski 4 “Is better to submit a project that’s perfect and late, or one that’s good and on time?” Obed Louissant VP of HR at IBM 5 “On a scale of 1 to 10, how weird are you?” Tony Hsieh CEO at Zappos 30 Behavioral Interview Questions 18
  • 19. Get the answers you need While these interview questions help you identify high-potential candidates and select the best, asking the right questions doesn’t guarantee great answers. Push candidates to give you better information by doing the following: 1 Use the S.T.A.R. system: As the candidate answers each question, make sure they describe the Situation, Task, Action, and Result. 2 Don’t except situational responses: When you ask for specific examples, make sure candidates don’t give you situational (hypothetical) information. 3 Give them time: Often good answers come after a moment of reflection, so don’t rush candidates or write them off if they don’t answer quickly. 4 Follow up: Hone in on a specific piece of missing information in their response to dig deeper into the situation. 30 Behavioral Interview Questions 19
  • 20. * Inside the Mind of Today’s Candidate Be prepared for the reverse interview After putting candidates in the hot seat, they’re ready to turn the tables on you. Give them the info they’re hungry for: 70% of candidate say they want more details into the role & responsibilities, followed by how they fit within the team, and information about the company mission and vision*. Be prepared to answer the following questions: 1 What’s the biggest opportunity for this role? What’s the most challenging element about this role? 2 What does success look like in this position? 3 If you could describe your team in 3 words, what would they be and why? 4 What type of person is works well with this team? 5 How did the company determine its mission? 6 Why do people say about your company? 30 Behavioral Interview Questions 20
  • 21. 3 Interview Questions to Ask Every Marketing Job Candidate 9 Unexpected Interview Questions That Reveal a Lot About Candidates When Warren Buffett Hires, He Looks For These 3 Key Traits Recruiters Nominate Their Favorite Phone Interview Questions What Recruiters Get Wrong When It Comes to Interviews Can’t get enough? If you’re still hungry for interview questions, there’s so much more on the LinkedIn Talent Blog, which covers everything you need to know to be great at your job. Scroll through them here, or check out these popular interviewing articles: 30 Behavioral Interview Questions 21
  • 22. Methodology In May 2016, LinkedIn surveyed 1,297 Hiring Managers in the US, Canada, UK, Netherlands, Australia and India. Hiring Managers are defined as those who currently manage people and either recently hired, are currently trying to hire or are planning to hire new people for their team (based on survey responses). Members were selected at random to take our survey and are representative of the LinkedIn sample. The LinkedIn sample (and our analysis) is influenced by how members choose to use the site, which can vary based on professional, social, and regional culture, as well as overall site availability and accessibility. These variances were not accounted for in the analysis. About the authors Lydia Abbot Blog Editor & Associate Content Marketing Manager Maria Ignatova Global Content Marketing Lead, Thought Leadership and Insights Allison Schnidman Senior Manager, Research Operations 30 Behavioral Interview Questions 22
  • 23. About LinkedIn Talent Solutions LinkedIn Talent Solutions offers a full range of recruiting solutions to help organizations of all sizes find, attract, and engage the best talent. Founded in 2003, LinkedIn connects the world’s professionals to make them more productive and successful. With over 500 million members worldwide, LinkedIn is the world’s largest professional network. Read the blog Follow us on LinkedIn Like us on Facebook Access presentations on SlideShare Follow us on Twitter © LinkedIn Corporation 2017. All Rights Reserved. Visit our website