Camille Goksever presents lessons learned deploying the first wiki at Chevron's Richmond, California refinery. Presentation focuses on how a wiki triggered cultural changes in an organization of non-technical users.

1. Wiki: Under
the
Influence
September 10, 2008
Camille Goksever
© Chevron 2008

2. You can: Influence
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3. We’re all scared sometimes.
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4. Wiki jammin’ king
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5. Obstacles can be good!
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6. Future wikis…
coming soon
to a workplace near you.
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7. Hats off to tradition.
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8. Room for improvement.
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9. You can’t
listen
hard enough.
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10. at’s
Uh …wh
a wiki?
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11. © Chevron 2008 12

12. Mind:
<<
the
gap
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>> 13

13. Where’s the
mouse?
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14. “No thank you.
My job doesn’t
require Internet access.”
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15. Judge for yourself,
but never
underestimate the abilities
of others.
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16. It’s the wiki way.
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17. Be: Different
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18. Make it real.
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19. Patience:
Not just a name,
but a state of mind.
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20. “Thanks for dragging
me into the 21st century.
Sorry for the
kicking & screaming.”
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21. You can start big things.
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22. Disclaimer:
Images have been licensed for this specific
presentation. Reuse of these images is strictly
prohibited.
© Chevron 2008 1