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Confidentiality
SHERRYL LINKOUS
MHA 690 – HEALTH CARE CAPSTONE
INSTRUCTOR: DR. JEFFREY TRASK
JUNE 2, 2016
Overview
• 	
  Introduc*on	
  
• 	
  HIPAA	
  Privacy	
  Rule	
  
• 	
  Unauthorized	
  Access	
  /	
  Breaches	
  	
  
• 	
  Penal*es	
  for	
  Viola*ng	
  HIPAA	
  
• 	
  What	
  can	
  we	
  do?	
  
• 	
  Summary	
  	
  
Have the urge to look at a patient’s
medical record?
HIPAA Privacy Rule
§ 	
  Federal	
  Law	
  
§ 	
  Applies	
  to	
  health	
  plans,	
  health	
  care	
  clearinghouses,	
  healthcare	
  
professionals	
  	
  
§ 	
  Protected	
  Health	
  Informa*on	
  (PHI)	
  	
  
§ 	
  Employees	
  may	
  access	
  PHI	
  ONLY	
  when	
  necessary	
  to	
  perform	
  
their	
  job-­‐related	
  du*es.	
  	
  
	
  
Unauthorized Access / Breaches
§ 	
  Access	
  must	
  be	
  authorized	
  
§ 	
  Pa*ent	
  Confiden*ality	
  Breach	
  in	
  UCLA	
  
Hospital	
  	
  
§ 	
  Hospital	
  failed	
  to	
  take	
  adequate	
  steps	
  to	
  
protect	
  pa*ent	
  confiden*ality	
  
§ 	
  Incident	
  led	
  to	
  termina*ons,	
  suspensions,	
  
warnings	
  of	
  over	
  120	
  employees	
  	
  
Penalties
§ 	
  Civil	
  penal*es	
  of	
  $100	
  per	
  viola*on	
  
§ 	
  Maximum	
  civil	
  penal*es	
  of	
  $25,000	
  per	
  year,	
  per	
  person,	
  
per	
  standard	
  
§ 	
  Criminal	
  penal*es	
  for	
  willful	
  offenses	
  of	
  $50,000	
  to	
  
$250,000	
  and	
  imprisonment	
  
§ 	
  Addi*onal	
  penal*es	
  under	
  state	
  law	
  	
  
§ 	
  Lawsuits	
  	
  
§ 	
  Unaware	
  or	
  “not	
  knowing”	
  is	
  not	
  valid	
  excuse	
  and	
  s*ll	
  
punishable	
  	
  
What can we do?
§ 	
  Know	
  the	
  organiza*on’s	
  policy	
  on	
  Pa*ent	
  Confiden*ality	
  and	
  adhere	
  to	
  them	
  	
  
§ 	
  Your	
  responsibility	
  to	
  report	
  any	
  privacy/security	
  breaches	
  involving	
  PHI	
  
§ 	
  Implement	
  administra*ve,	
  technical,	
  and	
  physical	
  safeguards	
  required	
  by	
  the	
  HIPAA	
  privacy	
  
and	
  security	
  rule	
  	
  
§ 	
  Recurrent	
  organiza*on	
  training	
  on	
  HIPAA	
  and	
  steps	
  to	
  safeguard	
  PHI	
  
§ 	
  Protect	
  all	
  means/forms	
  that	
  contain	
  PHI	
  –	
  files,	
  computers,	
  etc.	
  	
  
	
  
What can we do?
§ 	
  DO	
  keep	
  computer	
  sign-­‐on	
  codes	
  and	
  passwords	
  secret,	
  and	
  DO	
  NOT	
  allow	
  unauthorized	
  persons	
  
access	
  to	
  your	
  computer.	
  Also,	
  use	
  locked	
  screensavers	
  for	
  added	
  privacy.	
  
§ 	
  DO	
  keep	
  notes,	
  files,	
  memory	
  s*cks,	
  and	
  computers	
  in	
  a	
  secure	
  place,	
  and	
  be	
  careful	
  NOT	
  to	
  leave	
  
them	
  in	
  open	
  areas	
  outside	
  your	
  workplace,	
  such	
  as	
  a	
  library,	
  cafeteria,	
  or	
  airport.	
  
§ 	
  DO	
  NOT	
  place	
  PHI	
  or	
  PII	
  on	
  a	
  mobile	
  device	
  without	
  required	
  approval.	
  DO	
  use	
  encryp*on	
  when	
  
sending	
  or	
  storing	
  PHI	
  or	
  PII	
  on	
  mobile	
  devices,	
  including	
  “thumb”	
  or	
  “flash”	
  drives.	
  
§ 	
  DO	
  hold	
  discussions	
  of	
  PHI	
  in	
  private	
  areas	
  and	
  for	
  job-­‐related	
  reasons	
  only.	
  Also,	
  be	
  aware	
  of	
  places	
  
where	
  others	
  might	
  overhear	
  conversa*ons,	
  such	
  as	
  in	
  recep*on	
  areas.	
  
§ 	
  DO	
  make	
  certain	
  when	
  mailing	
  documents	
  that	
  no	
  sensi*ve	
  informa*on	
  is	
  shown	
  on	
  postcards	
  or	
  
through	
  envelope	
  windows,	
  and	
  that	
  envelopes	
  are	
  closed	
  securely.	
  
§ DO	
  follow	
  procedures	
  for	
  the	
  proper	
  disposal	
  of	
  sensi*ve	
  informa*on,	
  such	
  as	
  shredding	
  documents	
  
or	
  using	
  locked	
  recycling	
  drop	
  boxes.	
  
§ 	
  When	
  sending	
  an	
  e-­‐mail,	
  DO	
  NOT	
  include	
  PHI	
  or	
  other	
  sensi*ve	
  informa*on	
  such	
  as	
  Social	
  Security	
  
numbers,	
  unless	
  you	
  have	
  the	
  proper	
  wricen	
  approval	
  to	
  store	
  the	
  informa*on	
  and	
  use	
  encryp*on.	
  
Summary
§ 	
  It	
  is	
  everyone’s	
  responsibility	
  to	
  protect	
  pa*ent’s	
  confiden*ality	
  
§ 	
  So	
  again,	
  do	
  you	
  have	
  the	
  urge	
  to	
  look	
  at	
  a	
  pa*ent’s	
  medical	
  record?	
  	
  
References
	
   Greene,	
  A.	
  H.	
  (2012,	
  April).	
  HIPAA	
  Compliance	
  for	
  Clinician	
  Tex*ng.	
  Journal	
  of	
  AHIMA	
  ,	
  pp.	
  
34-­‐36.	
  Retrieved	
  from	
  hcp://library.ahima.org/doc?oid=105342#.V020n-­‐pf17g	
  
	
   HHS.gov.	
  (2016).	
  Health	
  Informa2on	
  Privacy	
  .	
  Retrieved	
  March	
  30,	
  2016,	
  from	
  The	
  HIPAA	
  Privacy	
  
Rule:	
  hcp://www.hhs.gov/hipaa/for-­‐professionals/privacy/	
  
	
   HIPAA.	
  (2009).	
  Beyond	
  the	
  HIPAA	
  Privacy	
  Rule:	
  Enhancing	
  Privacy,	
  Improving	
  Health	
  Through	
  
Research.	
  Retrieved	
  October	
  30,	
  2014,	
  from	
  hcp://www.ncbi.nlm.nih.gov/books/NBK9571/
#_ncbi_dlg_citbx_NBK9571	
  
	
   HIPAA.	
  (2014).	
  HIPAA	
  Viola2ons.	
  Retrieved	
  May	
  6,	
  2015,	
  from	
  Healthcare	
  Business	
  and	
  
Technology:	
  hcp://www.healthcarebusinesstech.com/hipaa-­‐viola*ons/	
  

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Confidentiality and HIPAA Privacy

  • 1. Confidentiality SHERRYL LINKOUS MHA 690 – HEALTH CARE CAPSTONE INSTRUCTOR: DR. JEFFREY TRASK JUNE 2, 2016
  • 2. Overview •   Introduc*on   •   HIPAA  Privacy  Rule   •   Unauthorized  Access  /  Breaches     •   Penal*es  for  Viola*ng  HIPAA   •   What  can  we  do?   •   Summary    
  • 3. Have the urge to look at a patient’s medical record?
  • 4. HIPAA Privacy Rule §   Federal  Law   §   Applies  to  health  plans,  health  care  clearinghouses,  healthcare   professionals     §   Protected  Health  Informa*on  (PHI)     §   Employees  may  access  PHI  ONLY  when  necessary  to  perform   their  job-­‐related  du*es.      
  • 5. Unauthorized Access / Breaches §   Access  must  be  authorized   §   Pa*ent  Confiden*ality  Breach  in  UCLA   Hospital     §   Hospital  failed  to  take  adequate  steps  to   protect  pa*ent  confiden*ality   §   Incident  led  to  termina*ons,  suspensions,   warnings  of  over  120  employees    
  • 6. Penalties §   Civil  penal*es  of  $100  per  viola*on   §   Maximum  civil  penal*es  of  $25,000  per  year,  per  person,   per  standard   §   Criminal  penal*es  for  willful  offenses  of  $50,000  to   $250,000  and  imprisonment   §   Addi*onal  penal*es  under  state  law     §   Lawsuits     §   Unaware  or  “not  knowing”  is  not  valid  excuse  and  s*ll   punishable    
  • 7. What can we do? §   Know  the  organiza*on’s  policy  on  Pa*ent  Confiden*ality  and  adhere  to  them     §   Your  responsibility  to  report  any  privacy/security  breaches  involving  PHI   §   Implement  administra*ve,  technical,  and  physical  safeguards  required  by  the  HIPAA  privacy   and  security  rule     §   Recurrent  organiza*on  training  on  HIPAA  and  steps  to  safeguard  PHI   §   Protect  all  means/forms  that  contain  PHI  –  files,  computers,  etc.      
  • 8. What can we do? §   DO  keep  computer  sign-­‐on  codes  and  passwords  secret,  and  DO  NOT  allow  unauthorized  persons   access  to  your  computer.  Also,  use  locked  screensavers  for  added  privacy.   §   DO  keep  notes,  files,  memory  s*cks,  and  computers  in  a  secure  place,  and  be  careful  NOT  to  leave   them  in  open  areas  outside  your  workplace,  such  as  a  library,  cafeteria,  or  airport.   §   DO  NOT  place  PHI  or  PII  on  a  mobile  device  without  required  approval.  DO  use  encryp*on  when   sending  or  storing  PHI  or  PII  on  mobile  devices,  including  “thumb”  or  “flash”  drives.   §   DO  hold  discussions  of  PHI  in  private  areas  and  for  job-­‐related  reasons  only.  Also,  be  aware  of  places   where  others  might  overhear  conversa*ons,  such  as  in  recep*on  areas.   §   DO  make  certain  when  mailing  documents  that  no  sensi*ve  informa*on  is  shown  on  postcards  or   through  envelope  windows,  and  that  envelopes  are  closed  securely.   § DO  follow  procedures  for  the  proper  disposal  of  sensi*ve  informa*on,  such  as  shredding  documents   or  using  locked  recycling  drop  boxes.   §   When  sending  an  e-­‐mail,  DO  NOT  include  PHI  or  other  sensi*ve  informa*on  such  as  Social  Security   numbers,  unless  you  have  the  proper  wricen  approval  to  store  the  informa*on  and  use  encryp*on.  
  • 9. Summary §   It  is  everyone’s  responsibility  to  protect  pa*ent’s  confiden*ality   §   So  again,  do  you  have  the  urge  to  look  at  a  pa*ent’s  medical  record?    
  • 10. References   Greene,  A.  H.  (2012,  April).  HIPAA  Compliance  for  Clinician  Tex*ng.  Journal  of  AHIMA  ,  pp.   34-­‐36.  Retrieved  from  hcp://library.ahima.org/doc?oid=105342#.V020n-­‐pf17g     HHS.gov.  (2016).  Health  Informa2on  Privacy  .  Retrieved  March  30,  2016,  from  The  HIPAA  Privacy   Rule:  hcp://www.hhs.gov/hipaa/for-­‐professionals/privacy/     HIPAA.  (2009).  Beyond  the  HIPAA  Privacy  Rule:  Enhancing  Privacy,  Improving  Health  Through   Research.  Retrieved  October  30,  2014,  from  hcp://www.ncbi.nlm.nih.gov/books/NBK9571/ #_ncbi_dlg_citbx_NBK9571     HIPAA.  (2014).  HIPAA  Viola2ons.  Retrieved  May  6,  2015,  from  Healthcare  Business  and   Technology:  hcp://www.healthcarebusinesstech.com/hipaa-­‐viola*ons/