Zucchetti's TCPOS Dish Recognition gives your guests the chance to be autonomous in their customer experience by using self-service stations featuring web cams powered by AI that speed up transactions by visually detecting items and prices.
2. Dish Recognition - Corporate Catering goes Visual
• Zucchetti Dish Recognition is a simple and cost-
effective system currently designed to work in the
TCPOS iCore Ecosystem to speed up processes of
corporate catering.
• A common webcam recognizes items on dishes and
adds them to transactions, reducing queues and
providing guests a stress-free customer experience.
3.
4. Machine learning-powered AI is trained to recognize
articles by shapes and colours. scanning similar items,
creating categories
A common consumer webcam detects dishes recording
them into the transaction.
Simplified process reduces queues: just select items and
place them on the tray!
Operator scans all items, registering them in the system,
associating them to a price. Database of images can be
re-used as models.
Transactions are faster, customers are happier, staff
engagement is drastically reduced.
Boosts theft reduction and loss prevention
Dish Recognition - Features
5. The guest places the tray under the camera and presses
the button to scan
Image is analyzed and recognized, and dishes data are
sent to the cash register
Customer will see the image with the recognized items
with the possibility to confirm and adjust
Customer can pay with customer card, credit card or any
other payment media supported by TCPOS
Just a single operator can assist several self-service
stations, decreasing staff costs!
Dish Recognition – Unattended Mode
6. Dish Recognition – Attended Mode
The operator at the POS just presses the scan
button to get an image of the food in the tray.
Image is analyzed and recognized and dishes
are added to the transaction
In case of “Ambiguous” items, the operator
selects the proper article
7. We are currently deploying pilot installations
The final product prototype including the unattended
mode will be officially presented at IGEHO 2019 in Basel
Official product launch: end of 2019!
Dish Recognition – Roadmap
8. Zucchetti, the choice of over 350.000 customers
Thank you
2018-12-07 TCPOS - Zucchetti Group – Company presentation template v2.pptx
#GrowYourCore
Editor's Notes
Theft reduction eand loss prevention
Possible future use also in restaurants
The operator will just have to manage the payment and queues will be drastically reduced.
For the customer the process is simple: you select your food and drink and put them on the tray
The different shapes and colors help the camera to work out what the products are and calculate the price.
This process is much faster than typing each product with a conventional POS system.
The chef registers the dishes and their prices into the system. In the presence of a great variety of articles, the automatic recognition makes the cashiers’ work easier because they no longer need to remember available items.
Thus, this system enables canteen operators to enhance their service by offering a larger variety of articles