2. EYE CONTACTTRIAL CLOSE
• SIGNAL
• The “if” QuestionS
• The pause
• Body language

3. 1 2
ARE YOU INTERESTED
IN….. WHEN DO YOU THINK WOULD BE THE
BEST TIME TO START
3
AFFIRMATIVE YES
CAN YOU SEE WHERE THIS
WOULD…

4. PROBABILITY CLOSE
SCALE WHAT WOULD IT
TAKE YOU TO
MOVE
FROM THE SCALE

5. SUMMARY CLOSE
THE LIGHT BULBS
TELL ME ONE MORE TIME WHY DO YOU
LIKE THE PRODUCT ?

6. P
R
E
V
I
O
U
S
C
L
O
S
E
S
P
A
R
E
C
L
O
S
EACCESSORY CLOSE

7. WHAT KEEPS YOU FROM
CLOSING
• 46% ASKED ONCE
• 24% ASKED TWICE
• 14% ASKED 3 TIME
• 12% MADE THE 4
ATTEMPT
• 90% QUIT AFTER 4
ATTEMPT
• 60% SALES ARE ACHIEVED
ONLY AFTER 5TH ATTEMPT
• SEVERAL TIME SALE
• DEBRIEF THE SALES CALL
• WRITTEN JOURNAL
• RETURN OTHER DAY
• COUNT THE NO OF
ATTEMPT
• GIVE YOUR BEST SHOT

8. CLOSING IS JUST BEGINNING
TRUST MUST CONTINUE
TO GROW
CONTACT THE
CUSTOMER AFTER
THE SALES
HAND WRITTEN
THANK YOU NOTE
PERSONAL INVITE
TO WEBINAR
FOLLOW UP CALL
IN OFFICE
DEMONSTRATION
INTEGRATE THE
CUSTOMER IN ORG
HELP NAVIGATE THROUGH
ISSUE

9. THANK
YOU