The document discusses Porsche's requirements for collision repairs, requiring the strict use of genuine Porsche parts, fluids, lubricants, adhesives, and approved workshop equipment. Porsche Approved Collision Centers must follow the work instructions exactly and only use genuine Porsche parts and approved equipment when performing repairs or they will lose their approval status. The use of any non-genuine parts is not supported or condoned by Porsche for collision repairs.

1. Vehicle Type: All
Concern: Use of Genuine/Approved Porsche parts for collision repairs.
Information: A fundamental prerequisite for carrying out collision repairs is strict adherence to the work instructions
published by Porsche AG (Germany) within the Porsche Integrated Workshop Information System
(PIWIS). The published work instructions have been developed to be used in conjunction with the
following requirements:
• Use of only Genuine Porsche parts/fasteners/materials
• Use only Genuine/Approved fluids/lubricants/adhesives/care & maintenance products
• Use of only approved workshop equipment
If any of the elements mentioned are missing from the repair process, the quality and safety of the
resulting repair cannot be assured. For this reason Porsche Cars North America, Inc., (PCNA) does
not support or condone the usage of any parts other than Genuine Porsche parts to perform collision
repairs. For purposes of clarity, this means new Genuine Porsche parts sourced from an
authorized Porsche dealer, used parts are not approved!
Porsche Approved Collision Centers (PACC) are required to follow the work instructions exactly as doc-
umented in the PIWIS information system using only Genuine Porsche parts and approved workshop
equipment as described above when performing collision repairs. Should a PACC fail to do so they will
immediately lose their “Porsche Approved” status.
Thank you for your business and support of the Porsche brand.
Porsche Academy – Porsche Approved Collision Centers (PACC) Program
Technical Information
All
0901 X
©2009 Porsche Cars North America, Inc.
AfterSales Date: 4-24-09
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Binder - Service Technical Bulletins
Genuine Porsche Parts and Collision Repairs
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