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S
S Y
Y S
S T
T E
E M
M S
S
WHITE
PAPER
WM SYSTEMS LLc
2023
INTRODUCTION
INTRODUCTION
PUBLIC LIGHTING
Urban areas are now leveraging the Internet of Things (IoT) to enhance their existing
advantages. With IoT, we see the emergence of intelligent streetlights equipped with
sensors that adjust their luminosity based on the proximity of cars and pedestrians.
To illustrate, these advanced streetlights can integrate with a city’s surveillance systems
to spot pedestrians. Moreover, IoT facilitates centralized control, such as brightening
all lamps around a stadium when a match concludes.
The capabilities provided by IoT result in significant electricity savings compared to
older practices like using timers or maintaining a constant light intensity. They also
help in diminishing light pollution, which affects the natural sleep-wake cycle of urban
and suburban dwellers.
Historically, first-generation ripple control systems were constrained by unidirectional
communication, which had been used for centralized power management and peak load
leveling. Contemporary Distribution Automation solutions and sophisticated metering
systems necessitate bidirectional communication, demanding higher data transfer rates
than what the second-generation PLC systems could achieve.
Licensed and standardized cellular networks present a viable technology to overcome
performance challenges posed by other wireless systems for both metering and DA tasks.
The essence of intelligent street lighting lies in its connectivity. Traditional intelligent
municipal lighting systems that utilized PLC and Mesh communications often faced the
challenges with delay, oversight, and other factors.
Cellular platforms, including LTE, 5G, and NB-IoT, are perfectly suited for overseeing,
regulating, and administering smart streetlights.
For rudimentary intelligent lighting services that produce minimal data and premier
communication platforms include Long-Term Evolution (LTE) or the up-and-coming
cellular IoT standards as Narrow Band-IoT (NB-IoT) and LTE Cat.M, crafted specifically
for Low-Power Wide-Area Networks (LPWANs).
Another feasible alternative is the CDMA 450 network, operating on the 450MHz
frequency recognized as a universal CDMA standard. Typically, this is earmarked for
utilities and state-related purposes.
The capacity to remotely supervise municipal lighting infrastructures offers immense
advantages. Not only does it ensure superior lighting for the populace, but it also
permits service providers to fine-tune both maintenance schedules and energy
expenditures.
In 2016, WM Systems secured a contract from the European tender to introduce
automated street lighting systems in several major European cities, including multiple
municipalities in the Netherlands.
To cater to dynamic public lighting needs, we developed an
internet-enabled two-way communication device which
stands as the central unit of the Smart Grid Platform.
This device is a cellular router equipped with a light control
feature, named the M2M Industrial Router Control Box.
OVERVIEW OF OUR INVOLVEMENT IN
OVERVIEW OF OUR INVOLVEMENT IN
STREET LIGHTING MANAGEMENT
STREET LIGHTING MANAGEMENT
LTE
NB-IoT
Cat.M
CDMA
450
ABOUT OUR COMPANY
ABOUT OUR COMPANY
With over two decades of expertise, WM Systems boasts 21 years in R&D, crafting
and evolving electricity metering modems, industrial routers, and IoT switches.
Each product in their line-up communicates with the HES via cellular networks and
establishes wired connections with the respective meters and apparatuses.
WM Systems offers a range of IoT solutions catered to diverse sectors, including
Smart Metering, Industrial Automation, Remote Machinery Monitoring, Smart Grid,
and Street Lighting.
27001
. . .
ADVANTAGES OF OUR INNOVATIVE
ADVANTAGES OF OUR INNOVATIVE
SOLUTION
SOLUTION
WM Systems presents a comprehensive light control management system, fortified
with advanced router security features. This innovative solution enables automated
UNDERSTANDING THE PROCESS
UNDERSTANDING THE PROCESS
When an integrator embeds the M2M Industrial Router Control Box within the
pre-existing feeder pillar cabinets, it empowers operators to regulate street lights
by managing the power delivered to the lighting cables.
Thanks to specialized street lighting software, there’s also the capability to adjust the
light intensity by modulating the supply voltage.
Sets of street lights can be orchestrated based on light sensors, time and date settings,
or even manually via a dedicated management platform.
remote control and management of public street
lights through on-the-spot actions, scheduled
switching, and manual interventions, complete
with On/Off power dimming and the intricate
programming capabilities.
The system also optionally integrates features
for detecting failures, as well as for monitoring
lamp statuses and consumption metrics, such
as voltage, current, and power factor.
All these advantages come with the assurance
of cost-effective operations.
Enhance your street lighting cabinets with our smart Load Control Box.
Administer the lighting framework remotely by activating the relays for street lights
through the control cabinet.
Seamlessly configure, oversee, and supervise your groups of lamps from the central
head-end (HES).
Key features encompass real-
time monitoring, oversight, and
comprehenive reports facilitated
by dependable data transmission
and insights.
. . .
UTILIZATION CHOICES
UTILIZATION CHOICES
FOR OUR LIGHTING
FOR OUR LIGHTING
CONTROL SYSTEM
CONTROL SYSTEM
ATTRIBUTES OF OUR
ATTRIBUTES OF OUR
ROUTER CONTROL BOX
ROUTER CONTROL BOX
An uncomplicated yet adaptable tool apt for a broad spectrum of IIoT operations. Our
equipment fluidly combines a cellular modem and a 4-relay switch within a sleek layout.
This allows operators to conveniently connect through the cellular grid for distantly
operating devices linked to the relays, either spontaneously or according to preset
plans.
The M2M Industrial Router Control Box can be operated remotely from the server end
through various means, such as:
• Utilizing the OSLP (Open Street Light Protocol) for
seamless integration with the existing systems of
municipal lighting operator enterprises
• Adhering to the IEC1107 communication protocol,
a well-recognized standard in smart metering and
industrial automation
• Our forthcoming Device Manager software
Our unified 4-relay load control switch presents a simplified and cost-conscious method
for remote operation of connected apparatuses. This holistic solution, which optionally
pairs a switch with an intelligent metering modem, ensures ideal energy utilization in
sealed distribution systems spanning multiple industries. This leads to notable
monetary benefits.
The box offers precise oversight and regulation of every component, from
lights to adjusting luminosity levels for each electric cabinet based on specific
requirements. A single unit can manage 4 groups of street lights, encompassing
hundreds of individual lights, either on-the-spot or following a set schedule.
Each control unit is equipped with our solution that incorporates numerous
features for optimal intelligent integration. In addition, comprehensive monitoring and
administration tools are integrated.
Tailoring to unique requirements is also an option!
. . .
COMMUNICATION MODALITIES
COMMUNICATION MODALITIES
DIVERSE APPLICATIONS FOR
DIVERSE APPLICATIONS FOR
INTELLIGENT GRIDS
INTELLIGENT GRIDS
The potential of our solution extends beyond the obvious; as Load management is pivotal
in shaping the next wave of energy management systems. This empowers utilities
and intelligent grid managers to harmonize energy supply and demand by adjusting
the electrical load instead of the output from power stations. Our offering is apt for
an array of smart grid operations.
For example, operators of solar farms can employ remote inverter controls to equalize
energy provision and consumption. Within Demand Response Systems (DR), our load
control switch proves invaluable in surveilling regional energy use. In response to demand
surges, it can autonomously deactivate high-consumption units, such as water heating
systems or HVACs. Moreover, the four relays in the switch can be fine-tuned to
manage distinct electric loads.
CELLULAR MODULE CHOICES
• Opting for CDMA450 is advantageous for proprietary networks, allowing
exclusive device control. It’s a prime pick for operations that are mission-critical
and necessitate high availability.
• LTE emerges as the top option for utilities and service corporations looking to
leverage the expansive reach of cellular grids coupled with high-speed data
transfer.
• LTE Cat.M / Cat.NB stands out for exclusive networks (suitable for industrial
automation and intelligent metering) where utility operations are maintained
securely, accompanied by minimal upkeep costs and a reasonable monthly tariff.
M2MINDUSTRIAL
ROUTERCONTROLBOX
NETWORK		 CONNECTIVITY DESIGN			 FEATURES
4G LTE Cat.1 / 3G / 2G
LTE Cat.M / Cat.NB / 2G
mini SIM (2FF)
ETHERNET
RS485
P1 Interface (RJ45) - 5VDC power
4 Relays (2-3 way switching)
microSD card slot
IP52 enclosure, built-in
mounting
Street Lighting / Load
Management
Supercapacitor
OpenWrt / WebGUI
IEC 1107 / OSLP / TLS
PRODUCTS / IoT SWITCHES
Simple, but versatile cellular based 4-relay switch solution for public lighting control and
load management. This device would became the heart of the smart grid communication.
Mobile
Powering
SIM
Antenna connectors
Ports
Relay switching
Housing / Mounting / LEDs
Operating Temperature
Dimensions / Weight
HARDWARE
HARDWARE
SOFTWARE
SOFTWARE
Order options: • 4G LTE Cat.1 / 3G / 2G • LTE Cat.M / Cat.NB with 2G “fallback”
~100..240V AC ±10%, 50-60Hz ±5%
mini SIM (2FF)
1 Antenna connector (SMA, 50 Ohm)
Ethernet (RJ45, 10/100Mbit, LAN), RS485 (isolated, for meters), P1 interface (RJ45, for
meters) with 5V DC power output, microSD card slot
4 latching relays (2pcs: COM, NC and 2pcs: COM, NC, NO) / 250VAC, 50Hz-60Hz / 16A
Plastic (ABS) IP52 casing / built-in mounting / 5 status LEDs (operation and relays)
from -40’C to +85’C
175 x 104 x 60mm / 420 gr.
Operation system / UI / Management
Operation
Protocols
Security
OpenWrt® with Linux kernel v4.94 / LuCi® web user interface, Device Manager platform
ScalableSmartGridcontrolandPublicLightingsystemscontrol:on-demand/scheduled,data
sending to Concordia software (by OSLP protocol)
DHCP, DynDNS, IP route, NAT, IPv4/IPv6, IP passthrough, HTTP(S), SSHv2, IPSec, IEC 1107,
OSLP, TLS v1.2
Watchdog, firewall, supercapacitor (outage management), time zones, handling daylight
saving, continuous monitoring, alerts, reports
Device Manager emerges as a holistic tool for the distant administration of devices
and gateways. This ensures not only swift deployments but also the reliable performance
of IoT devices post their launch.
DEVICE
MANAGER
FEATURES		 SOFTWARE DESIGN			 APPLICATION
Remote Management
Device Configuration
Managing Remote Operations
QoS Monitoring
Alarms, events, reports
MIcrosoft Windows® client- and
server application with database
Microsoft Active Directory®
compatible
Security: AES encryption, TLS
certificate keys
Scalability
Full-fledged monitoring
Quick optimalization of device
operation properties
Easy firmware deployment
Public Lighting
Load Management
PRODUCTS / DEVICE MANAGEMENT
Our software delivers cutting-edge management features: swift bulk device
onboarding, streamlined administration, detailed device status insights,
real-time performance metrics, security updates, and logical device
		 groupings for mass software and firmware overhauls for our
		 routers, modems.
		 This Microsoft Windows-aligned on-site application is a perfect
		 fit for enterprises or governmental entities with rigorous ICT
		 guidelines.
		 Elevate the uptime and efficacy of your networked fleet!
DEVICE MANAGER
KEY FEATURES
• Coordinate thousands of devices within a unified framework
• Oversee device metrics: availability, cellular signal strength, QoS, crucial
signals, and device efficiency
• Collate device messages, notifications, and events
• Centrally store device configurations for effortless reconfigurations
• Execute remote device tasks: rebooting, factory resetting, time sync
adjustments
• Roll out firmware updates
• Generate routine reports and statistics
• Support both fixed and dynamic IP addresses
• Ensure data security with AES encryption and TLS certificate key values
• Comprehensive user and device management
The images in this document are for illustration purposes only. WM Systems LLc is not responsible for any errors in the information contained in this document. The provided
data may change without notice. The information provided is informative. For more information, contact our sales colleagues.
										Website: www.wmsystems.hu
WM Systems LLc 8 Villa, Budapest, 1222 HUNGARY					
Email: intersales@wmsystems.hu
S
S Y
Y S
S T
T E
E M
M S
S
CONTACTUS
8 Villa str., Budapest H-1222 HUNGARY
Opening hours: 9.00–17.30 CET
INTERNATIONAL SALES
EUROPE, AFRICA, ASIA,
NORTH-AMERICA, SOUTH-AMERICA
Inquiries related to products and services, requests for proposals,
orders, partnership and reseller contracts, projects
+36 70 360 5638
INTERNATIONAL SALES
MIDDLE-EAST
Inquiries related to products and services, requests for proposals,
orders, partnership and reseller contracts, projects and product
support
+40 733 966 224
WM SYSTEMS LLc
WM SYSTEMS LLc
TECHNICAL SUPPORT
online assistance, technical support, tech demo requests
iotsupport@wmsystems.hu

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WM_Systems_Whitepaper_Street_Lighting_2023-ENG_v3.pdf

  • 1. S S Y Y S S T T E E M M S S WHITE PAPER WM SYSTEMS LLc 2023
  • 2. INTRODUCTION INTRODUCTION PUBLIC LIGHTING Urban areas are now leveraging the Internet of Things (IoT) to enhance their existing advantages. With IoT, we see the emergence of intelligent streetlights equipped with sensors that adjust their luminosity based on the proximity of cars and pedestrians. To illustrate, these advanced streetlights can integrate with a city’s surveillance systems to spot pedestrians. Moreover, IoT facilitates centralized control, such as brightening all lamps around a stadium when a match concludes. The capabilities provided by IoT result in significant electricity savings compared to older practices like using timers or maintaining a constant light intensity. They also help in diminishing light pollution, which affects the natural sleep-wake cycle of urban and suburban dwellers. Historically, first-generation ripple control systems were constrained by unidirectional communication, which had been used for centralized power management and peak load leveling. Contemporary Distribution Automation solutions and sophisticated metering systems necessitate bidirectional communication, demanding higher data transfer rates than what the second-generation PLC systems could achieve. Licensed and standardized cellular networks present a viable technology to overcome performance challenges posed by other wireless systems for both metering and DA tasks. The essence of intelligent street lighting lies in its connectivity. Traditional intelligent municipal lighting systems that utilized PLC and Mesh communications often faced the challenges with delay, oversight, and other factors. Cellular platforms, including LTE, 5G, and NB-IoT, are perfectly suited for overseeing, regulating, and administering smart streetlights.
  • 3. For rudimentary intelligent lighting services that produce minimal data and premier communication platforms include Long-Term Evolution (LTE) or the up-and-coming cellular IoT standards as Narrow Band-IoT (NB-IoT) and LTE Cat.M, crafted specifically for Low-Power Wide-Area Networks (LPWANs). Another feasible alternative is the CDMA 450 network, operating on the 450MHz frequency recognized as a universal CDMA standard. Typically, this is earmarked for utilities and state-related purposes. The capacity to remotely supervise municipal lighting infrastructures offers immense advantages. Not only does it ensure superior lighting for the populace, but it also permits service providers to fine-tune both maintenance schedules and energy expenditures. In 2016, WM Systems secured a contract from the European tender to introduce automated street lighting systems in several major European cities, including multiple municipalities in the Netherlands. To cater to dynamic public lighting needs, we developed an internet-enabled two-way communication device which stands as the central unit of the Smart Grid Platform. This device is a cellular router equipped with a light control feature, named the M2M Industrial Router Control Box. OVERVIEW OF OUR INVOLVEMENT IN OVERVIEW OF OUR INVOLVEMENT IN STREET LIGHTING MANAGEMENT STREET LIGHTING MANAGEMENT LTE NB-IoT Cat.M CDMA 450
  • 4. ABOUT OUR COMPANY ABOUT OUR COMPANY With over two decades of expertise, WM Systems boasts 21 years in R&D, crafting and evolving electricity metering modems, industrial routers, and IoT switches. Each product in their line-up communicates with the HES via cellular networks and establishes wired connections with the respective meters and apparatuses. WM Systems offers a range of IoT solutions catered to diverse sectors, including Smart Metering, Industrial Automation, Remote Machinery Monitoring, Smart Grid, and Street Lighting. 27001
  • 5. . . . ADVANTAGES OF OUR INNOVATIVE ADVANTAGES OF OUR INNOVATIVE SOLUTION SOLUTION WM Systems presents a comprehensive light control management system, fortified with advanced router security features. This innovative solution enables automated UNDERSTANDING THE PROCESS UNDERSTANDING THE PROCESS When an integrator embeds the M2M Industrial Router Control Box within the pre-existing feeder pillar cabinets, it empowers operators to regulate street lights by managing the power delivered to the lighting cables. Thanks to specialized street lighting software, there’s also the capability to adjust the light intensity by modulating the supply voltage. Sets of street lights can be orchestrated based on light sensors, time and date settings, or even manually via a dedicated management platform. remote control and management of public street lights through on-the-spot actions, scheduled switching, and manual interventions, complete with On/Off power dimming and the intricate programming capabilities. The system also optionally integrates features for detecting failures, as well as for monitoring lamp statuses and consumption metrics, such as voltage, current, and power factor. All these advantages come with the assurance of cost-effective operations.
  • 6. Enhance your street lighting cabinets with our smart Load Control Box. Administer the lighting framework remotely by activating the relays for street lights through the control cabinet. Seamlessly configure, oversee, and supervise your groups of lamps from the central head-end (HES). Key features encompass real- time monitoring, oversight, and comprehenive reports facilitated by dependable data transmission and insights.
  • 7. . . . UTILIZATION CHOICES UTILIZATION CHOICES FOR OUR LIGHTING FOR OUR LIGHTING CONTROL SYSTEM CONTROL SYSTEM ATTRIBUTES OF OUR ATTRIBUTES OF OUR ROUTER CONTROL BOX ROUTER CONTROL BOX An uncomplicated yet adaptable tool apt for a broad spectrum of IIoT operations. Our equipment fluidly combines a cellular modem and a 4-relay switch within a sleek layout. This allows operators to conveniently connect through the cellular grid for distantly operating devices linked to the relays, either spontaneously or according to preset plans. The M2M Industrial Router Control Box can be operated remotely from the server end through various means, such as: • Utilizing the OSLP (Open Street Light Protocol) for seamless integration with the existing systems of municipal lighting operator enterprises • Adhering to the IEC1107 communication protocol, a well-recognized standard in smart metering and industrial automation • Our forthcoming Device Manager software
  • 8. Our unified 4-relay load control switch presents a simplified and cost-conscious method for remote operation of connected apparatuses. This holistic solution, which optionally pairs a switch with an intelligent metering modem, ensures ideal energy utilization in sealed distribution systems spanning multiple industries. This leads to notable monetary benefits. The box offers precise oversight and regulation of every component, from lights to adjusting luminosity levels for each electric cabinet based on specific requirements. A single unit can manage 4 groups of street lights, encompassing hundreds of individual lights, either on-the-spot or following a set schedule. Each control unit is equipped with our solution that incorporates numerous features for optimal intelligent integration. In addition, comprehensive monitoring and administration tools are integrated. Tailoring to unique requirements is also an option!
  • 9. . . . COMMUNICATION MODALITIES COMMUNICATION MODALITIES DIVERSE APPLICATIONS FOR DIVERSE APPLICATIONS FOR INTELLIGENT GRIDS INTELLIGENT GRIDS The potential of our solution extends beyond the obvious; as Load management is pivotal in shaping the next wave of energy management systems. This empowers utilities and intelligent grid managers to harmonize energy supply and demand by adjusting the electrical load instead of the output from power stations. Our offering is apt for an array of smart grid operations. For example, operators of solar farms can employ remote inverter controls to equalize energy provision and consumption. Within Demand Response Systems (DR), our load control switch proves invaluable in surveilling regional energy use. In response to demand surges, it can autonomously deactivate high-consumption units, such as water heating systems or HVACs. Moreover, the four relays in the switch can be fine-tuned to manage distinct electric loads. CELLULAR MODULE CHOICES • Opting for CDMA450 is advantageous for proprietary networks, allowing exclusive device control. It’s a prime pick for operations that are mission-critical and necessitate high availability. • LTE emerges as the top option for utilities and service corporations looking to leverage the expansive reach of cellular grids coupled with high-speed data transfer. • LTE Cat.M / Cat.NB stands out for exclusive networks (suitable for industrial automation and intelligent metering) where utility operations are maintained securely, accompanied by minimal upkeep costs and a reasonable monthly tariff.
  • 10. M2MINDUSTRIAL ROUTERCONTROLBOX NETWORK CONNECTIVITY DESIGN FEATURES 4G LTE Cat.1 / 3G / 2G LTE Cat.M / Cat.NB / 2G mini SIM (2FF) ETHERNET RS485 P1 Interface (RJ45) - 5VDC power 4 Relays (2-3 way switching) microSD card slot IP52 enclosure, built-in mounting Street Lighting / Load Management Supercapacitor OpenWrt / WebGUI IEC 1107 / OSLP / TLS PRODUCTS / IoT SWITCHES Simple, but versatile cellular based 4-relay switch solution for public lighting control and load management. This device would became the heart of the smart grid communication.
  • 11. Mobile Powering SIM Antenna connectors Ports Relay switching Housing / Mounting / LEDs Operating Temperature Dimensions / Weight HARDWARE HARDWARE SOFTWARE SOFTWARE Order options: • 4G LTE Cat.1 / 3G / 2G • LTE Cat.M / Cat.NB with 2G “fallback” ~100..240V AC ±10%, 50-60Hz ±5% mini SIM (2FF) 1 Antenna connector (SMA, 50 Ohm) Ethernet (RJ45, 10/100Mbit, LAN), RS485 (isolated, for meters), P1 interface (RJ45, for meters) with 5V DC power output, microSD card slot 4 latching relays (2pcs: COM, NC and 2pcs: COM, NC, NO) / 250VAC, 50Hz-60Hz / 16A Plastic (ABS) IP52 casing / built-in mounting / 5 status LEDs (operation and relays) from -40’C to +85’C 175 x 104 x 60mm / 420 gr. Operation system / UI / Management Operation Protocols Security OpenWrt® with Linux kernel v4.94 / LuCi® web user interface, Device Manager platform ScalableSmartGridcontrolandPublicLightingsystemscontrol:on-demand/scheduled,data sending to Concordia software (by OSLP protocol) DHCP, DynDNS, IP route, NAT, IPv4/IPv6, IP passthrough, HTTP(S), SSHv2, IPSec, IEC 1107, OSLP, TLS v1.2 Watchdog, firewall, supercapacitor (outage management), time zones, handling daylight saving, continuous monitoring, alerts, reports
  • 12. Device Manager emerges as a holistic tool for the distant administration of devices and gateways. This ensures not only swift deployments but also the reliable performance of IoT devices post their launch. DEVICE MANAGER FEATURES SOFTWARE DESIGN APPLICATION Remote Management Device Configuration Managing Remote Operations QoS Monitoring Alarms, events, reports MIcrosoft Windows® client- and server application with database Microsoft Active Directory® compatible Security: AES encryption, TLS certificate keys Scalability Full-fledged monitoring Quick optimalization of device operation properties Easy firmware deployment Public Lighting Load Management PRODUCTS / DEVICE MANAGEMENT Our software delivers cutting-edge management features: swift bulk device onboarding, streamlined administration, detailed device status insights, real-time performance metrics, security updates, and logical device groupings for mass software and firmware overhauls for our routers, modems. This Microsoft Windows-aligned on-site application is a perfect fit for enterprises or governmental entities with rigorous ICT guidelines. Elevate the uptime and efficacy of your networked fleet!
  • 13. DEVICE MANAGER KEY FEATURES • Coordinate thousands of devices within a unified framework • Oversee device metrics: availability, cellular signal strength, QoS, crucial signals, and device efficiency • Collate device messages, notifications, and events • Centrally store device configurations for effortless reconfigurations • Execute remote device tasks: rebooting, factory resetting, time sync adjustments • Roll out firmware updates • Generate routine reports and statistics • Support both fixed and dynamic IP addresses • Ensure data security with AES encryption and TLS certificate key values • Comprehensive user and device management
  • 14. The images in this document are for illustration purposes only. WM Systems LLc is not responsible for any errors in the information contained in this document. The provided data may change without notice. The information provided is informative. For more information, contact our sales colleagues. Website: www.wmsystems.hu WM Systems LLc 8 Villa, Budapest, 1222 HUNGARY Email: intersales@wmsystems.hu S S Y Y S S T T E E M M S S CONTACTUS 8 Villa str., Budapest H-1222 HUNGARY Opening hours: 9.00–17.30 CET INTERNATIONAL SALES EUROPE, AFRICA, ASIA, NORTH-AMERICA, SOUTH-AMERICA Inquiries related to products and services, requests for proposals, orders, partnership and reseller contracts, projects +36 70 360 5638 INTERNATIONAL SALES MIDDLE-EAST Inquiries related to products and services, requests for proposals, orders, partnership and reseller contracts, projects and product support +40 733 966 224 WM SYSTEMS LLc WM SYSTEMS LLc TECHNICAL SUPPORT online assistance, technical support, tech demo requests iotsupport@wmsystems.hu