My presentation at the Whittles 2011 Conference about plans for training in 2011

1. Whittles Training Program 2011 an outline for everyone at Whittles by Francesco Andreone Whittles Conference, Victor Harbour 26 March 2011

2. Objectives To be relevant (and valuable) strata managers must – get things right make a noticeable difference to owners do things owners just can’t do themselves do things in impressive ways strataexperts.com.au

3. Training 101 Why training matters Covering Australia properly Often enough to make a difference Making sure it sticks with you Making it interesting strataexperts.com.au

4. Whittles Approach Regular monthly training Covering useful work areas Meeting manager needs Same topics around the country Adapted to local rules & conditions Supported with materials & resources Morphing into guides & policies From April to December 2011 strataexperts.com.au

5. Sessions & Content An evolving menu Basic training & refreshers Case studies applied Special situations Advanced skills Standard business practices Open topics based on your feedback & suggestions Other things you want & need strataexperts.com.au

6. Topic Ideas Some ideas for training topics include – Building repairs & maintenance Enforcing internal rules & by-laws Running meetings Working with committees & executives Managing building defects Emergency & crisis handling Legal disputes & actions Accounting issues for managers Recovering levies & fees Insurances & claims Sinking & maintenance funds Budgeting & reporting strataexperts.com.au

7. Me & My Role 25 years of working in strata issues around Australia Experienced in training many people Preparing training sessions & materials Making training presentations Collect & interpret feedback Assist developing guides & policies Answer your questions when needed Help develop business approaches on common issues strataexperts.com.au

8. Questions & Comments Your questions Your comments strataexperts.com.au