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What sources could be used to evaluate the performance of people working in the following
jobs?
Sales representative, TV reporter, Director of Nursing in a hospital, HR manager, and an Air
Traffic Controller
Solution
Evaluation can be made of the followin jobs in the below mentioned ways
Sales representative: The representatives should be evaluated on how well they are able to deal
with the consumers and their ability to close the deal. The whole process should be evaluated
under which the sales representative is working, rather than just evaluating the results or the
targets. The representatives should be evaluated on team work, coordination and cooperative
behaviour with the employees and with the customers.
TV Reporter :
The reporter can be evaluated on the basis of initiative taking ability and single handedly
effectively and efficiently dealing with the news without any biasedness towards any section.
The coopration with other employees is also considered as an important factor for evaluating
performance of the journalist. The flexibility to work any time and any any place is also
considered important keeping in mind the nature of work invoved in TV reporting.
Communication also gives the journalist and important profile. The TV reporter should have the
ability to communicate clearly in a concise manner.
Director of Nursing in a hospital: The nursing director will be evaluated on the basis of handling
day to day activities of the nursing care. The ability to motivate nurses towards efficiency in
work by guiding them towards work as a humane job. Nursing director is also evaluated on the
basis of flexibility to work any shift, be it in odd hours. Communication with the nurses and the
patients is also considered important while evaluating the performance.
HR Manager: The performance of HR manager will be on the basis of HR relations with whole
of the employees of the organization. The existent culture in the organization. The overall
performance of the organization. The attrition rate and ability to support and retain employees.
The motivation of the employees of the organization and the performance of the newly hired
employees.
Air Traffic Controller: The communication ability to different language speaking pilots and crew
of varoius airlines. Flexibility is utmost important for evaluating the performance of ATC.
Knowledge of various aircrafts and problem resolving abilities.

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What sources could be used to evaluate the performance of people wor.pdf

  • 1. What sources could be used to evaluate the performance of people working in the following jobs? Sales representative, TV reporter, Director of Nursing in a hospital, HR manager, and an Air Traffic Controller Solution Evaluation can be made of the followin jobs in the below mentioned ways Sales representative: The representatives should be evaluated on how well they are able to deal with the consumers and their ability to close the deal. The whole process should be evaluated under which the sales representative is working, rather than just evaluating the results or the targets. The representatives should be evaluated on team work, coordination and cooperative behaviour with the employees and with the customers. TV Reporter : The reporter can be evaluated on the basis of initiative taking ability and single handedly effectively and efficiently dealing with the news without any biasedness towards any section. The coopration with other employees is also considered as an important factor for evaluating performance of the journalist. The flexibility to work any time and any any place is also considered important keeping in mind the nature of work invoved in TV reporting. Communication also gives the journalist and important profile. The TV reporter should have the ability to communicate clearly in a concise manner. Director of Nursing in a hospital: The nursing director will be evaluated on the basis of handling day to day activities of the nursing care. The ability to motivate nurses towards efficiency in work by guiding them towards work as a humane job. Nursing director is also evaluated on the basis of flexibility to work any shift, be it in odd hours. Communication with the nurses and the patients is also considered important while evaluating the performance. HR Manager: The performance of HR manager will be on the basis of HR relations with whole of the employees of the organization. The existent culture in the organization. The overall performance of the organization. The attrition rate and ability to support and retain employees. The motivation of the employees of the organization and the performance of the newly hired employees. Air Traffic Controller: The communication ability to different language speaking pilots and crew of varoius airlines. Flexibility is utmost important for evaluating the performance of ATC. Knowledge of various aircrafts and problem resolving abilities.