If you miss your flight due to a KLM Airlines fault, you will be rebooked on the next available flight or a portion of your fare will be refunded by them.
2. What happens if I
miss my KLM Flight?
We will rebook you on one of the
best available alternative flights,
giving preference to Air France,
KLM and SkyTeam partners.
We will provide your new schedule
via e-mail, text message or
telephone.
If you prefer, you can request an
alternative flight directly via our call
centers, social media or your travel
agent.
3. Facilities we provide
• Keep check-
We’ll keep you informed from the moment you book your ticket until you board
your flight, we will let you know straight away if your flight is delayed or cancelled,
or if your gate changes.
• Contact 24/7-
If you have any questions, requests or comments, you can contact you via e-mail,
text message and telephone – simply enter your contact details in your KLM
account.
• No Charges-
Booked flights on KLM.com and discovered a spelling mistake in the name on your
ticket? We don’t charge you for being human. Just contact us via social media to
correct your name.
• Refund-
If your flight is cancelled or delayed more than 3 hours, you can choose to
postpone your trip to a later date. You may also be entitled to re-imbursement of
additional costs you had to make: our colleagues of KLM Customer Contact Center
will gladly tell you more!
4. KLM Flight missed policy?
Here is in which cases you can request a refund of your ticket costs:
Your KLM flight was cancelled and you did not take an alternative flight
You’ve been confronted with a change in the Schedule Indicators (article 11 General conditions of
carriage) and you decided against transportation
If the conditions of your ticket allow for a refund or
You cancelled your trip because your European flight was delayed more than 90 minutes and your
outbound and return flights were scheduled on the same day
You cancelled your intercontinental KLM flight because it was delayed more than 3 hours
In case of the death of a passenger or
In case of visa refusal
5. Thank you for visiting our page.
Tel-
+1-802-810-1234
Address-
1829 Reisterstown Rd #350 Pikesville, MD 21208, United States
Email :-support@flightrouteinfo.com