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A 12 slide practical guide on how to tap the value of what you know to attract, nurture and close your prospects.
How to give away some of your most valuable information to connect you with your most valuable prospects: customers who need what you sell.
A quick guide on improving your sales and marketing pipeline.
This document summarizes a presentation on investor readiness for technology ventures. Key points discussed include how to prepare a company for fundraising, balancing high valuations with investor protection, structuring relationships between stakeholders, trends in technology M&A, and the importance of legal organization during growth. Research shows venture capital funding increasingly follows global standards and best practices, while relationships depend on management experience, market conditions, investment opportunity, and company development stage.
Gerent spotlight - Reinventing the Insurance Customer JourneyThe Digital Insurer
This document summarizes a webinar about reinventing the insurance customer journey and delivering a customer-centric digital experience. The webinar included a roundtable discussion with insurance industry leaders on changing customer expectations and how technology can help meet those expectations. It also featured presentations from The Gerent Solution and Salesforce on how their digital solutions can help insurers transform customer experiences. Attendees were offered a complimentary workshop from Gerent to discuss challenges and opportunities for digital transformation.
As many different products and environments get smarter, there are inevitable implications on how consumers find out about, research or purchase products.
In this SlideShare presentation, we have highlighted some of the most interesting trends related to digital commerce.
6 great tips for startups to promote in 2021 and achieve resultsbrothers
Do you set out to begin your organization, go into business in a particularly unpredictable environment? How would you guarantee consistent development and achievement in these testing times?
Seconomize is developing new e-commerce platforms to actively drive relevant products to customers rather than passively waiting for them to discover information. Their core product, Silvertive, uses big data visualization to improve user engagement and sales on websites and Facebook. Seconomize is seeking sales agents ("Connectors") to market Silvertive to companies that generate significant e-commerce revenue. The opportunity provides a 20% commission on closed deals and recurring commissions for the life of the customer contract or 3 years, whichever is longer. Agents are expected to learn about Silvertive, develop qualified sales leads, introduce prospects, and close monthly subscription deals.
The document outlines an agenda for an Adobe Marketo Engage User Group meeting taking place on September 29th 2022 in London, with presentations on generating results from gifting campaigns in Marketo, fixing leaky funnels by routing leads straight to meetings, and how to build an effective marketing operations function. House rules for the user group are also listed, which prohibit self-promotion and require consent before sharing other members' use cases or personal information.
A 12 slide practical guide on how to tap the value of what you know to attract, nurture and close your prospects.
How to give away some of your most valuable information to connect you with your most valuable prospects: customers who need what you sell.
A quick guide on improving your sales and marketing pipeline.
This document summarizes a presentation on investor readiness for technology ventures. Key points discussed include how to prepare a company for fundraising, balancing high valuations with investor protection, structuring relationships between stakeholders, trends in technology M&A, and the importance of legal organization during growth. Research shows venture capital funding increasingly follows global standards and best practices, while relationships depend on management experience, market conditions, investment opportunity, and company development stage.
Gerent spotlight - Reinventing the Insurance Customer JourneyThe Digital Insurer
This document summarizes a webinar about reinventing the insurance customer journey and delivering a customer-centric digital experience. The webinar included a roundtable discussion with insurance industry leaders on changing customer expectations and how technology can help meet those expectations. It also featured presentations from The Gerent Solution and Salesforce on how their digital solutions can help insurers transform customer experiences. Attendees were offered a complimentary workshop from Gerent to discuss challenges and opportunities for digital transformation.
As many different products and environments get smarter, there are inevitable implications on how consumers find out about, research or purchase products.
In this SlideShare presentation, we have highlighted some of the most interesting trends related to digital commerce.
6 great tips for startups to promote in 2021 and achieve resultsbrothers
Do you set out to begin your organization, go into business in a particularly unpredictable environment? How would you guarantee consistent development and achievement in these testing times?
Seconomize is developing new e-commerce platforms to actively drive relevant products to customers rather than passively waiting for them to discover information. Their core product, Silvertive, uses big data visualization to improve user engagement and sales on websites and Facebook. Seconomize is seeking sales agents ("Connectors") to market Silvertive to companies that generate significant e-commerce revenue. The opportunity provides a 20% commission on closed deals and recurring commissions for the life of the customer contract or 3 years, whichever is longer. Agents are expected to learn about Silvertive, develop qualified sales leads, introduce prospects, and close monthly subscription deals.
The document outlines an agenda for an Adobe Marketo Engage User Group meeting taking place on September 29th 2022 in London, with presentations on generating results from gifting campaigns in Marketo, fixing leaky funnels by routing leads straight to meetings, and how to build an effective marketing operations function. House rules for the user group are also listed, which prohibit self-promotion and require consent before sharing other members' use cases or personal information.
Moving to Subscription Billing? What You Haven’t Considered:BluLogix
Maybe you’ve thought about transitioning to a subscription model or an “as-a-service” type of business because you’re interested in creating recurring revenue. Before you do, there’s a multitude of potential pitfalls that most companies making the switch haven’t even considered.
Grey Suit Retail provides tools and services to allow businesses to sell more products online through websites, apps, mobile marketing, and social media. Their reseller program allows other companies to private label and resell Grey Suit Retail's services to their own customers. As a reseller, you own the customer relationships, set pricing, and manage billing, while Grey Suit Retail handles the technical implementation and ongoing support. Their services include websites with ecommerce capabilities, mobile marketing, social media apps for Facebook, and analytics to measure results.
Hvantage is fast and flexible so retailers can easily adapt to the changing landscape of consumer expectations and scale when they grow.
3D Cart is the premier platform for over 18 years in eCommerce and $4 billion in online transactions.
If your company needs to submit a Product Launch Proposal PowerPoint Presentation Slides look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. https://bit.ly/2EIgawv
This document provides a proposal from SRRK IT Limited for a point of sale (POS) system. It summarizes SRRK IT's capabilities in software and web development. The proposal describes features of the POS system like barcode scanning, credit card processing, and customizable interfaces. It highlights business benefits such as easier accounting and inventory management. The document outlines SRRK IT's software development process and provides examples of current clients. It emphasizes values like integrity, respect, justice, and responsibility. In closing, it provides contact information for SRRK IT.
This document provides a proposal from SRRK IT Limited for a point of sale (POS) system. It summarizes SRRK IT's capabilities in software and web development. The proposal describes features of the POS system like barcode scanning, credit card processing, and customizable interfaces. It highlights business benefits such as easier accounting and inventory management. The document outlines SRRK IT's software development process and provides examples of current clients. It emphasizes values like integrity, respect, justice, and responsibility. In closing, contact information is provided.
Kevin Christopher-George - Quantifying Your Desired Outcomes from Investments...NetSquared Vancouver
Video from TechSoup Connect Western Canada's "The Top Digital + Technology Trends for Nonprofits in 2022"
Recorded January 12, 2022.
Event: https://events.techsoup.org/e/m466a5/
The event was a fast-paced afternoon of Ignite-style mini-presentations on the trends, tools, and techniques nonprofits should use to create more impact.
TRENDS
Cryptocurrency trends to watch in 2022 with Jason Shim
Quantifying Your Desired Outcomes from Investments in SaaS/Cloud with Kevin Christopher-George
AI, Ethics, and Nonprofits with Kirk Schmidt
The triple threat of cheap and cheerful market research with Darren Barefoot
How to grow awareness by leveraging the audiences of others with Alison Knott
Video marketing: easier, cheaper, more effective with David Phu
How mobile and express payment options impact online giving with Salvatore Salpietro
Building donor relationships in 2022 with Sara Hoshooley
2022 Trends in Tech with John Bromley
Learning the latest trends in individual giving and donor stewardship with Shelina Dilgir
Technology Helps's Top Tech Trends with Charles Buchanan
Investing in Your Fundraising Skills with Rowena Veylan
User Experience FTW with Jai Djwa
The document is a proposal from SRRK IT Limited, an international software and web development company, to provide a new user-friendly software to Dhali's Amber Nivash. SRRK IT Limited introduces their software capabilities and features to help reduce workload and operational costs. They offer to demonstrate the software functions and capabilities to help reduce the number of workers needed.
The document proposes a new user-friendly software to the recipient's company, Dhali's Amber Nivash. It introduces SRRK IT Limited, the software developer, and describes the key features and benefits of the software. These include reducing workload, operational costs, and the number of employees needed. The software development process and deliverables are then outlined, along with descriptions of web development services and the benefits of e-commerce websites, such as increased sales, brand awareness, and cost reductions.
Congratulations on a successful 2019! We are happy to be starting off 2020 with our partner-exclusive webinar in our to discuss program strategy, execution, and updates. You are a valued member of a dedicated community and we want to share more with you.
Join Joe Wykes, SVP of Worldwide Partnerships & Sales for our Channel Program quarterly update with special featured guest, Molly Shenberger, Sr. Director, Global Channels, Sales and Partner Enablement.
You'll walk away with:
-A recap of partner performance in 2019
-Acquia roadmap and enablement updates to fuel your success this year
-New 2020 partner program details
Leading Software Development, Digital Marketing, Fintech PlatformWebplatTechnologies
Explore innovative software & digital marketing solutions for your businesses. Webplat offer wide range of cutting-edge products and services to enhance productivity and streamline operations
Leading Software Development, Digital Marketing, Fintech PlatformWebplatTechnologies
Explore innovative software & digital marketing solutions for your businesses. Webplat offer wide range of cutting-edge products and services to enhance productivity and streamline operations
Webplat Technologies is a full-service software & App development Service company in Pune, India that helps financial institutions like payment gateway and Payout Solutions
Webplat Technologies is a full-service software & App development Service company in Pune, India that helps financial institutions like payment gateway and Payout Solutions
For Verdict, these are transformational times; we’ve moved onto a new platform designed specifically to deliver our content to clients in the fastest, most efficient and intuitive way. Now Verdict not only delivers the most authoritative insight...Take a look at our brochure to learn more and contact us to discuss how your business can benefit from our service website.
Webplat Technologies provides a top solution for digital business best payment gateway software development in Pune, India that enable allows users to accept payments from anyone, anywhere, from all channels and devices.
The document provides an overview of the digital production process from start to finish. It includes an agenda, credentials for the agency, information on the current digital market, best practices for estimating and profitability, and a detailed breakdown of the typical production process including define and discover, UX/design, development, and deployment phases. Key outputs and activities are outlined for each phase with the overall goal of bringing creative design and technology together to build digital experiences that meet business and user needs.
When you are starting up a high growth business or a product line, it is always tempting to try to boost sales by building a large channel partner network, on the premise that the bigger the channel, the more zillions of your products and services they can sell. In our experience, however, many businesses attempting this model struggle to provide a sufficiently strong business proposition for multiple channel partners to carry their products and services. Furthermore, they very often end up creating channel conflict by building direct sales motions in their efforts to improve results.
This document discusses 7 key marketing trends for 2014, including:
1) Moving abandonment remarketing efforts earlier in the customer journey by targeting browser abandonment.
2) Capturing email opt-ins from physical store locations using mobile technologies integrated with point-of-sale systems.
3) Building actionable customer databases with robust data that can be used to personalize marketing in real-time.
4) Personalizing websites like Amazon and Netflix by tailoring content and offers to individual visitors based on their data.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
More Related Content
Similar to Welcome to sv digital retailers guidebook2
Moving to Subscription Billing? What You Haven’t Considered:BluLogix
Maybe you’ve thought about transitioning to a subscription model or an “as-a-service” type of business because you’re interested in creating recurring revenue. Before you do, there’s a multitude of potential pitfalls that most companies making the switch haven’t even considered.
Grey Suit Retail provides tools and services to allow businesses to sell more products online through websites, apps, mobile marketing, and social media. Their reseller program allows other companies to private label and resell Grey Suit Retail's services to their own customers. As a reseller, you own the customer relationships, set pricing, and manage billing, while Grey Suit Retail handles the technical implementation and ongoing support. Their services include websites with ecommerce capabilities, mobile marketing, social media apps for Facebook, and analytics to measure results.
Hvantage is fast and flexible so retailers can easily adapt to the changing landscape of consumer expectations and scale when they grow.
3D Cart is the premier platform for over 18 years in eCommerce and $4 billion in online transactions.
If your company needs to submit a Product Launch Proposal PowerPoint Presentation Slides look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. https://bit.ly/2EIgawv
This document provides a proposal from SRRK IT Limited for a point of sale (POS) system. It summarizes SRRK IT's capabilities in software and web development. The proposal describes features of the POS system like barcode scanning, credit card processing, and customizable interfaces. It highlights business benefits such as easier accounting and inventory management. The document outlines SRRK IT's software development process and provides examples of current clients. It emphasizes values like integrity, respect, justice, and responsibility. In closing, it provides contact information for SRRK IT.
This document provides a proposal from SRRK IT Limited for a point of sale (POS) system. It summarizes SRRK IT's capabilities in software and web development. The proposal describes features of the POS system like barcode scanning, credit card processing, and customizable interfaces. It highlights business benefits such as easier accounting and inventory management. The document outlines SRRK IT's software development process and provides examples of current clients. It emphasizes values like integrity, respect, justice, and responsibility. In closing, contact information is provided.
Kevin Christopher-George - Quantifying Your Desired Outcomes from Investments...NetSquared Vancouver
Video from TechSoup Connect Western Canada's "The Top Digital + Technology Trends for Nonprofits in 2022"
Recorded January 12, 2022.
Event: https://events.techsoup.org/e/m466a5/
The event was a fast-paced afternoon of Ignite-style mini-presentations on the trends, tools, and techniques nonprofits should use to create more impact.
TRENDS
Cryptocurrency trends to watch in 2022 with Jason Shim
Quantifying Your Desired Outcomes from Investments in SaaS/Cloud with Kevin Christopher-George
AI, Ethics, and Nonprofits with Kirk Schmidt
The triple threat of cheap and cheerful market research with Darren Barefoot
How to grow awareness by leveraging the audiences of others with Alison Knott
Video marketing: easier, cheaper, more effective with David Phu
How mobile and express payment options impact online giving with Salvatore Salpietro
Building donor relationships in 2022 with Sara Hoshooley
2022 Trends in Tech with John Bromley
Learning the latest trends in individual giving and donor stewardship with Shelina Dilgir
Technology Helps's Top Tech Trends with Charles Buchanan
Investing in Your Fundraising Skills with Rowena Veylan
User Experience FTW with Jai Djwa
The document is a proposal from SRRK IT Limited, an international software and web development company, to provide a new user-friendly software to Dhali's Amber Nivash. SRRK IT Limited introduces their software capabilities and features to help reduce workload and operational costs. They offer to demonstrate the software functions and capabilities to help reduce the number of workers needed.
The document proposes a new user-friendly software to the recipient's company, Dhali's Amber Nivash. It introduces SRRK IT Limited, the software developer, and describes the key features and benefits of the software. These include reducing workload, operational costs, and the number of employees needed. The software development process and deliverables are then outlined, along with descriptions of web development services and the benefits of e-commerce websites, such as increased sales, brand awareness, and cost reductions.
Congratulations on a successful 2019! We are happy to be starting off 2020 with our partner-exclusive webinar in our to discuss program strategy, execution, and updates. You are a valued member of a dedicated community and we want to share more with you.
Join Joe Wykes, SVP of Worldwide Partnerships & Sales for our Channel Program quarterly update with special featured guest, Molly Shenberger, Sr. Director, Global Channels, Sales and Partner Enablement.
You'll walk away with:
-A recap of partner performance in 2019
-Acquia roadmap and enablement updates to fuel your success this year
-New 2020 partner program details
Leading Software Development, Digital Marketing, Fintech PlatformWebplatTechnologies
Explore innovative software & digital marketing solutions for your businesses. Webplat offer wide range of cutting-edge products and services to enhance productivity and streamline operations
Leading Software Development, Digital Marketing, Fintech PlatformWebplatTechnologies
Explore innovative software & digital marketing solutions for your businesses. Webplat offer wide range of cutting-edge products and services to enhance productivity and streamline operations
Webplat Technologies is a full-service software & App development Service company in Pune, India that helps financial institutions like payment gateway and Payout Solutions
Webplat Technologies is a full-service software & App development Service company in Pune, India that helps financial institutions like payment gateway and Payout Solutions
For Verdict, these are transformational times; we’ve moved onto a new platform designed specifically to deliver our content to clients in the fastest, most efficient and intuitive way. Now Verdict not only delivers the most authoritative insight...Take a look at our brochure to learn more and contact us to discuss how your business can benefit from our service website.
Webplat Technologies provides a top solution for digital business best payment gateway software development in Pune, India that enable allows users to accept payments from anyone, anywhere, from all channels and devices.
The document provides an overview of the digital production process from start to finish. It includes an agenda, credentials for the agency, information on the current digital market, best practices for estimating and profitability, and a detailed breakdown of the typical production process including define and discover, UX/design, development, and deployment phases. Key outputs and activities are outlined for each phase with the overall goal of bringing creative design and technology together to build digital experiences that meet business and user needs.
When you are starting up a high growth business or a product line, it is always tempting to try to boost sales by building a large channel partner network, on the premise that the bigger the channel, the more zillions of your products and services they can sell. In our experience, however, many businesses attempting this model struggle to provide a sufficiently strong business proposition for multiple channel partners to carry their products and services. Furthermore, they very often end up creating channel conflict by building direct sales motions in their efforts to improve results.
This document discusses 7 key marketing trends for 2014, including:
1) Moving abandonment remarketing efforts earlier in the customer journey by targeting browser abandonment.
2) Capturing email opt-ins from physical store locations using mobile technologies integrated with point-of-sale systems.
3) Building actionable customer databases with robust data that can be used to personalize marketing in real-time.
4) Personalizing websites like Amazon and Netflix by tailoring content and offers to individual visitors based on their data.
Similar to Welcome to sv digital retailers guidebook2 (20)
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Sudheer Mechineni, Head of Application Frameworks, Standard Chartered Bank
Discover how Standard Chartered Bank harnessed the power of Neo4j to transform complex data access challenges into a dynamic, scalable graph database solution. This keynote will cover their journey from initial adoption to deploying a fully automated, enterprise-grade causal cluster, highlighting key strategies for modelling organisational changes and ensuring robust disaster recovery. Learn how these innovations have not only enhanced Standard Chartered Bank’s data infrastructure but also positioned them as pioneers in the banking sector’s adoption of graph technology.
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdfMalak Abu Hammad
Discover how MongoDB Atlas and vector search technology can revolutionize your application's search capabilities. This comprehensive presentation covers:
* What is Vector Search?
* Importance and benefits of vector search
* Practical use cases across various industries
* Step-by-step implementation guide
* Live demos with code snippets
* Enhancing LLM capabilities with vector search
* Best practices and optimization strategies
Perfect for developers, AI enthusiasts, and tech leaders. Learn how to leverage MongoDB Atlas to deliver highly relevant, context-aware search results, transforming your data retrieval process. Stay ahead in tech innovation and maximize the potential of your applications.
#MongoDB #VectorSearch #AI #SemanticSearch #TechInnovation #DataScience #LLM #MachineLearning #SearchTechnology
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
How to Get CNIC Information System with Paksim Ga.pptxdanishmna97
Pakdata Cf is a groundbreaking system designed to streamline and facilitate access to CNIC information. This innovative platform leverages advanced technology to provide users with efficient and secure access to their CNIC details.
Unlocking Productivity: Leveraging the Potential of Copilot in Microsoft 365, a presentation by Christoforos Vlachos, Senior Solutions Manager – Modern Workplace, Uni Systems
Maruthi Prithivirajan, Head of ASEAN & IN Solution Architecture, Neo4j
Get an inside look at the latest Neo4j innovations that enable relationship-driven intelligence at scale. Learn more about the newest cloud integrations and product enhancements that make Neo4j an essential choice for developers building apps with interconnected data and generative AI.
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
Enchancing adoption of Open Source Libraries. A case study on Albumentations.AIVladimir Iglovikov, Ph.D.
Presented by Vladimir Iglovikov:
- https://www.linkedin.com/in/iglovikov/
- https://x.com/viglovikov
- https://www.instagram.com/ternaus/
This presentation delves into the journey of Albumentations.ai, a highly successful open-source library for data augmentation.
Created out of a necessity for superior performance in Kaggle competitions, Albumentations has grown to become a widely used tool among data scientists and machine learning practitioners.
This case study covers various aspects, including:
People: The contributors and community that have supported Albumentations.
Metrics: The success indicators such as downloads, daily active users, GitHub stars, and financial contributions.
Challenges: The hurdles in monetizing open-source projects and measuring user engagement.
Development Practices: Best practices for creating, maintaining, and scaling open-source libraries, including code hygiene, CI/CD, and fast iteration.
Community Building: Strategies for making adoption easy, iterating quickly, and fostering a vibrant, engaged community.
Marketing: Both online and offline marketing tactics, focusing on real, impactful interactions and collaborations.
Mental Health: Maintaining balance and not feeling pressured by user demands.
Key insights include the importance of automation, making the adoption process seamless, and leveraging offline interactions for marketing. The presentation also emphasizes the need for continuous small improvements and building a friendly, inclusive community that contributes to the project's growth.
Vladimir Iglovikov brings his extensive experience as a Kaggle Grandmaster, ex-Staff ML Engineer at Lyft, sharing valuable lessons and practical advice for anyone looking to enhance the adoption of their open-source projects.
Explore more about Albumentations and join the community at:
GitHub: https://github.com/albumentations-team/albumentations
Website: https://albumentations.ai/
LinkedIn: https://www.linkedin.com/company/100504475
Twitter: https://x.com/albumentations
UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
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What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
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What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
“An Outlook of the Ongoing and Future Relationship between Blockchain Technologies and Process-aware Information Systems.” Invited talk at the joint workshop on Blockchain for Information Systems (BC4IS) and Blockchain for Trusted Data Sharing (B4TDS), co-located with with the 36th International Conference on Advanced Information Systems Engineering (CAiSE), 3 June 2024, Limassol, Cyprus.
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Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
2. 1
TABLE OF CONTENTS Page #:
Master Checklist …………………………………………………………………………...2
Welcome to SVDigital ...………………………………………………………………….....3
Partners…………………………………………………………………………..………………4
Contact Information…………………………………………………………………..…………5
ProLogic Agreement…………………………………….…………………………..................6
Hosting Agreement……………………………………………………………………………...7
Retail Technology Information Gathering Form………………………………………..........8
Coupon Authorization Process…………………………………………………………….9-12
Coupon Authorization Consent Form……………………………………………………13-14
3rd
Party Printer FTP Access Consent Form……………………………………………15-16
Customized Quote…………………………………………………………………................17
Customized Site Map……………………………………………………………………........18
What is SVDigital? ………………………………………………………………………...19-20
Why SVDigital? ………………………………………………………………………………..21
ProLogic Implementation Process ……………………………………………....................22
Launching Strategy …………….……………………………………………………….23
Pre-Launch Week 1-4..……………………………….……………….…………..24-25
Barcode Scanner Testing …………….…………………………………………………..26-27
BETA Testing Download Instructions………..…………………………………………..28-30
BETA Testers Sign-Up Form…………………………………………………………………31
Post-Launch Week 1-4…………………………………….……………………...32-33
12 Week Marketing Plan (Post Full Launch)……………………………………………34-36
How-To’s and Helpful links………………………………………………………………..37-39
Common Questions & Answers……………………………………………………...40
Marketing Plan ………….……………………………………………………………....41
Marketing Materials Order Form…………………………………….…………………...42-44
Using the App in Store
Cashier’s Role……………………………………………………………...………………45-49
Consumer’s Role: How to Download the App…………………………….…………….50-51
3. 2
MASTER CHECKLIST
❏ Receive Quote
❏ Approve Quote, sign, and return to Account Manager
❏ Receive Site Map
❏ Make edits/changes/revisions to Site Map and return to Account Manager
❏ Approve finalized Site Map
❏ Provide content: text, images and PDF for website to Account Manager
❏ Sign and Return Hosting Agreement to Account Manager
❏ Sign and Return ProLogic Agreement to Account Manager
❏ Complete and return Retail Technology Information Gathering Form to Account
Manager
❏ Receive email containing 2 JPEGs for Barcode Scanner Testing Form
❏ Test front end scanner system (via Barcode Scanner Testing Form)
❏ Fill out and return Barcode Scanner Testing Form to Account Manager
❏ Order hand scanners (if necessary)
❏ Update front end scanner system (if necessary)
❏ Inform Account Manager if retailer has existing Fuel Program
❏ ProLogic “J Brain” installation conducted by Retail Technology
❏ Confirm weekly conference call with SVDigital Partners (Supervalu Consumer
Marketing and ProLogic)
❏ Send in “SVDigital Signage Materials” order form to Account Manager
❏ Educate internal employees of SVDigital
❏ Appoint Digital Experts for your store
❏ Fill out BETA Testers Sign-Up Form and return to Account Manager
❏ Download the BETA testing version of your app
❏ Test out all aspects of the BETA version app internally (per BETA test document)
❏ Encourage internal employees to test out and become familiar with new app and
platform
❏ Display POP Marketing Materials throughout your store
❏ SVDigital App and Website platforms go live
❏ Follow 12 week Marketing Plan post launch
❏ Drive customer interaction and sales!
4. 3
WELCOME TO SVDIGITAL
Welcome to SVDigital!
We are excited that you have chosen SVDigital as your solution to interact with your
shoppers!
SVDigital provides:
Interactive weekly ads
Mobile shopping lists
Digital coupons easily redeemed from mobile phones using a single barcode
scanned at check-out lanes
And more!
As we begin the SVDigital implementation process, our commitment and collaboration
with you is what will make SVDigital successful.
We establish achievable timelines and help you accomplish the required
materials in order to implement SVDigital.
We guide you through the onboarding, implementation, training and education,
and public launch processes of the SVDigital program.
We collaborate with you to create a custom website and a mobile app that
integrates with the site.
We prepare you with educational, training, and testing tools for your employees
to prepare for the launch of SVDigital.
We provide professional marketing materials to help you advertise, educate, and
engage your shoppers so that you can maximize usage and generate sales.
This binder serves as your guide as we work together to prepare for your SVDigital
launch. We will reference it often and will request that some of the materials enclosed
be completed and returned to ensure a successful SVDigital launch - but be assured
that we are here to assist you.
We look forward to working with you!
Aija Jantz: 952.932.4411 Lisa McDonald: 804.746.6462
Carly Mandler: 952.932.4640 Lee Cox: 678.398.3592
Erin Holley: 952.932.1954 Nancy Parker: 937.564.5202
Helen Ackerman: 952.932.4324 Ralph Ventura: 724.755.4053
Joan Francis: 262.942.3235 Robin Gibson: 804.746.6453
Julie Soper: 262.942.3238 Tim Traynor: 253.404.4003
5. 4
SVDIGITAL PARTNERS
What makes SVDigital a success is the joint coordination and effort from all our
business partners. With each Company in charge of different aspects of SVDigital, we
work as a team to create your new interactive platform.
Meet the Team
ProLogic: Loyalty and digital integration management
Imagewerks: Website Design
Flipp: Circular weekly ad postings & interactive material
management and creation
YouTech: Digital Coupon hosting website
SUPERVALU: Consumer Marketing, IT & Retail
Technology
7. 6
PROLOGIC AGREEMENT
The following pages contain the ProLogic Agreement document. In order to proceed in
the process of implementing SVDigital into your store, this document must be read in its
entirety, signed to agree to the terms and conditions as stated in the document, and
returned to your Account Manager at SUPERVALU. SUPERVALU will proceed to
having ProLogic counter sign the contract as well. You will receive a finalized copy after
both parties sign appropriately.
Please see next page for agreement
8. 7
HOSTING AGREEMENT
The following pages contain the “SVDigital Hosting Agreement” document. In order to
proceed in the process of implementing SVDigitial into your store, this document must
be read in its entirety, signed to agree to the terms and conditions as stated in the
document, and returned to your Account Manager at SUPERVALU. You will receive a
finalized copy after signed appropriately.
Please see next page for agreement
9. 8
SVDIGITAL RETAIL TECHNOLOGY INFORMATION
This form is to assist your SUPERVALU Retail Technology consultants in gathering
information for SVDigital retailer onboarding. Please fill out this document in its entirety
and return to your SUPERVALU Account Manager.
Today’s Date:
Date requested for information provided back to Account Manager:
Store Name:
Store Number: Store Contact:
Address:
Phone: Email:
POS System:
Does Retailer currently have handheld scanners? Yes No
If YES: what kind?
If NO: will they be purchased for SVDigital?
Please return completed form to your Account Manager. They will forward the
information to your Retail Technology Consultant.
10. 9
COUPON AUTHORIZATION PROCESS
For your SVDigital site, there will be three different coupons processes for the different
type of coupon offers: Syndicated offers, SUPERVALU created offers, and Retailer
created offers. Each type of offer has a different way it can be shown on your SVDigital
site. The following flow charts show the different ways in which these offers are
processed. Please be aware that Retailer Created Offers cannot be made “clickable”
on your SVDigital site and will not be interactive.
There are three possible coupon processes: please see the following three pages.
14. 13
COUPON AUTHORIZATION CONSENT FORM
The following page contains the Coupon Authorization Consent Form document. In
order to proceed in the process of implementing SVDigital into your store, this document
must be read in its entirety, signed to agree to the terms stated in the document, and
returned to your Account Manager at SUPERVALU.
Please see next page for agreement
15. 14
COUPON AUTHORIZATION CONSENT FORM
Dear SVDigital Retailer,
As we are beginning to upload the digital coupon offers into your new SVDigital
website/app, we have received the request to allow content to be marketed via 3rd
party
sites such as Cellfire.com and Coupons.com from YouTech, our digital coupon vendor
partner on SVDigital. You can check out these websites listed above to see the user
experience.
Essentially, by providing authorization to allow content to be marketed to 3rd
party sites,
you’re allowing 3rd
parties to list you on their website which drives more traffic and
participation on their sites while also sharing the coupon content through YouTech (our
vendor partner) back into your new website and mobile app.
Your authorization is needed to allow content, and then your logo will be provided to
them to use on the 3rd
party site.
Thank you.
RETAILERS PLEASE FILL OUT THIS SECTION:
Name: ________________________________ Store #:_________________________
Store Name: ___________________________________________________________
Signature: _____________________________________________Date: ___/___/____
Please scan and email or fax completed form to your SUPERVALU Account
Manager.
16. 15
3RD
PARTY PRINTER FTP ACCESS CONSENT FORM
Does SUPERVALU currently produce your weekly print ad?
If YES, skip the form provided on the following page (“3rd
Party Printer FTP
Access Consent Form”).
If NO, please forward the form on the following page to your printer who
produces your add, have them fill it out, and forward the completed from to
your Account Manager.
Please see next page for form.
17. 16
3rd
PARTY PRINTER FTP ACCESS CONSENT FORM
Vendor: __________________________Contact Name: _______________________
Phone Number: ___________________ Email Address: _______________________
Due to security and SUPERVALU policy, we do not support plain FTP sites. We are
working with SUPERVALU’s IT Department to ensure continued file transfer with our
vendor partners.
The list of supported protocols are as follows: SFTP, FTPS, AS2, and FTPw PGP
Our IT Department is requiring the following information from our vendors
currently using FTP sites for file transfer:
1) Protocol:
2) Port:
3) Server Name:
4) Directory:
5) User Name:
6) Password:
7) Encryption:
8) File Frequency:
9) File Size:
10)File Name:
11)Please confirm you have both Prod and Test environments so a connection can be
established on both environments: Yes No
12)Do you have Firewall rules in place?
If so: please work with your network team to white list the IP address. The IP
addresses are listed as followed:
IP address
SUPERVALU PRODUCTION IP ADDRESSES 169.155.34.188 & 169.155.34.189
SUPERVALU TEST IP ADDRESSES 169.155.34.186 & 169.155.34.187
SUPERVALU IT recommends our vendors utilize the fully qualified domain names of
our servers in place of the direct IP addresses when possible. Domain names are as
follows:
as2prod.supervalu.com for AS2 connections
ftpprod.supervalu.com for SFTP connections
20. 19
WHAT IS SVDIGITAL?
SVDigital is SUPERVALU’s digital solution for independent retailers that
provides the opportunity to engage shoppers on computer, mobile phone and tablet. It
allows a consumer's shopping experience to go mobile by turning weekly ad circular into
an interactive event. It enables items to be automatically added to mobile shopping list
and has the ability to load coupons into a single unique barcode that can be scanned
directly from a customer’s mobile phone. SVDigital seamlessly integrates digital
solutions for retailers of all sizes.
SVDigital is not only a digital website for your customers to access, it’s a completely
interactive system that integrates a mobile app on a smartphone or tablet and an online
website on a computer and delivers them to your consumer in an innovative and
effective way.
SVDigital Timeline
21. 20
WHAT IS SVDIGITAL?
There are so many mobile apps and websites consumers can go to to get savings and
connect with their local grocer. SVDigital allows your stores to be in that mix.
Everything seamlessly integrates across all platforms. The information you see on one
platforms flows to the others. So whether a customer is in the office, relaxing at home,
or on the go, they have a solution that works for them anytime and anyplace!
Our Platform
22. 21
WHY SVDIGITAL?
Many other competitors are beginning to move their store information onto a mobile
app. With 75% of consumers owning a smartphone, the transition to mobile applications
is a necessity. With SVDigital, your consumer will still be able to access information
from a website platform, but with the additional integration of their information being
able to move across platforms onto their smartphone or tablet as well.
So what can this platform do for you and your business? There are over
440,000 of digital account users across all 5 of our retail banners. With those 440,000’s
of users, over 15 million digital coupons have been downloaded for use, with almost a
13% manufacturer coupon redemption rate. This factor is causing customers to shop
more frequently and spend more money per trip, increasing your sales!
The grocery and retail world is going digital at a rapid rate. In today’s digital
world, 61% of traffic on the web now takes place via wireless devices and more than
half of US adult internet users will redeem a digital coupon. Because of these growing
markets, now is the time to launch into this digital market with confidence with SVDigital!
23. 22
PROLOGIC IMPLEMENTATION PROCESS
The following is the ProLogic Implementation process of SVDigital into your store:
Implementation Process
SUPERVALU and ProLogic receives the signed contract
Following receipt of the signed contract, ProLogic will send you a Requirements
Gathering Questionnaire. The reason for the questionnaire is to gather necessary
information regarding your current POS system (and versions) as well as other technical
information as it relates to the integration of the Digital Solution. Once completed, you
will need to email the document back to ProLogic and/or SUPERVALU.
Once ProLogic receives the completed document: ProLogic’s Implementation Manger
will review the document and schedule an introductory call. The purpose of the call will be:
Introductions
Review the questionnaire and ask any additional questions
Answer any questions that you may have
Explain the overall implementation process and next steps
Based on the information provided in the questionnaire and additional information gathered
from the introductory call, ProLogic will then develop a Fit/Gap Analysis.
The Fit/Gap Analysis: will outline the program requirements as well as any additional
information that may be needed from the Retailer and additional integration work that will
need to be done by a third party vendor and/or ProLogic to meet those requirements. Once
the Fit/Gap is complete, ProLogic will then schedule a formal Implementation kick-off call
between ProLogic’s implementation team, the SVDigital team and the retailer. The purpose
of this call will be to introduce the teams, review the Fit/Gap Analysis, discuss the
implementation process in detail and answer any questions. During this call we will also
decide on a day and time for a weekly implementation status call.
Following the Kick-off call: ProLogic will then prepare the formal Implementation Plan.
This plan will include an implementation task list as well as an estimated launch date. Every
phase of the implementation process will be detailed in plan including assigning task
ownership and providing estimated time lines for tracking progress toward program
launch. Once the first draft of the Implementation Plan has been completed, it will be
distributed on a weekly basis to monitor progress of the overall implementation and the
individual Tasks.
ProLogic Timeline
24. 23
LAUNCH STRATEGY
SVDigital’s Marketing Plan includes a layout of launch dates and the necessary actions
for reaching those in two 4-week long sections.
The first section is a 4 week BETA (Pre-Launch) Plan dealing with Internal
actions for you and your employees to partake in.
The second section is a Soft & Hard (Post-Launch) Plan dealing with customers
and public interactions.
25. 24
Pre-Launch Week 1 Internal Education is the main aspect for this week.
This is the time to begin educating all store employees of SVDigital.
Have an employee meeting or newsletter for employee education.
You may want to appoint 2-3 “Digital Experts” for your store.
These Digital Experts will become the ambassadors for your store’s new website
and mobile app. When appointing employees as Digital Experts, make sure they
are available during the website and app’s official launch dates so they can be in
store to answer customer’s questions.
Order In-Store Marketing Materials and Employee Informational Materials from
“SVDigital Signage Materials” order form.
Pre-Launch Week 2 Internal training and preparation are the focuses.
Begin the week by testing the handheld scanners in your front of store checkout to
insure compatibility with mobile devices for SVDigital coupon redemption.
Continue to inform and educate in-store employees of SVDigital and their role in the
process.
This week is when you should implement the Break Room Easels and FAQ sheets
you ordered from the Marketing Materials form into your break room for employees
to have the opportunity to become familiar with SVDigital’s new platform.
Begin working heavily with your store’s Digital Experts to teach them functionality of
the app.
Place your Internal Marketing Materials out for your employees
Pre-Launch Week 3 Internally building hype is main characteristic of week 3.
Inform your employees to begin using word of mouth about the app when
communicating with customers at checkout.
These internal communications with the customers could include: “Coupons on
your mobile smartphone are coming soon!” “Have you heard that we have a new
app launching? It’ll make your shopping experience easier!”.
For your weekly print ads, plan to include in-ad art block to advertise your launch
week.
26. 25
Pre-Launch Week 4 Internal BETA Mobile App Launch! (Internal Only)!
Your app will be internally launched this week!
This means that a “testing version” of the app is available for download and trial for
employees only.
This internal version still gives the full app experience, but without marketing the app
and without public access. (Refer to pages 28-30 of this Guidebook for instructions
on how to download your BETA test version app.)
During this week of BETA testing it is important to test out the app and all its
capabilities to ensure compatibility and to make any necessary corrections.
Test out the app on the checkout lanes and run trails using the new platform.
Your store’s Digital Experts should assist in training employees in on the application.
Employees should become comfortable working with the app.
App and website are not integrated this week. The BETA testing is solely for the
mobile app at this time.
27. 26
BARCODE SCANNER TEST
As part of the onboarding process for the SVDigital platform, we need your help to
determine if your store’s scanners have the capability to read digital coupons from
mobile device screens. The following is a Barcode Scanner Testing form to determine
your scanner's capability to read from mobile devices. If your current scanners do not
possess these capabilities, an update of your store’s front end could be necessary.
Passbook Test Barcode My Rewards Test Barcode
Example Example
To test your scanners please follow these instructions:
1) Using the attached document: for each register, please write down the manufacturer
and model number of the scanner using the space provided within the document.
2) Your SUPERVALU Consumer Marketing Account Manager will provide you with two
JPG test files via email containing barcodes to open from your mobile phone.
3) Open the email containing the two barcode samples (example images pictured
above) that you received from SUPERVALU from your mobile device. You will need to
open BOTH of the JPEG test files attachments from a mobile phone.
4) Scan BOTH of the test barcodes with each register scanner to determine if your
scanners can read from mobile phone screens.
5) If the bar code scans, circle YES in the correct column on the following document.
If the barcode does not scan, circle NO on the following document.
6) Once you finish testing all lanes in the store:
Please fax back only the 2nd
page with the gathered scanner information to:
SUPERVALU Consumer Marketing Department
Fax #: 952-932-4601
28. 27
BARCODE SCANNER TEST
(Fax Completed form to: Consumer Marketing Department @ 952-932-4601)
Store Name: ________________________________________________________
Store Number: ______________________________________________________
Tested By: _________________________________________________________
Test Date: __________________________________________________________
Steps in Testing:
1) For each register, please write down the manufacturer and model number of the
scanner using the space provided.
2) Your SUPERVALU Consumer Marketing Account Manager will provide you with two
JPG test files via email containing barcodes to open from your mobile phone.
3) Open the email containing the two barcode samples that you received from
SUPERVALU from your mobile device. You will need to open BOTH of the JPEG test
files attachments from a mobile phone.
4) Scan BOTH of the test barcodes with each register scanner to determine if your
scanners can read from mobile phone screens.
5) If the bar code scans, circle YES in the correct column on the following document.
If the barcode does not scan, circle NO on the following document.
Passbook Digital Coupon My Rewards Digital
Register # Scanner Manufacturer & Model # JPG Test Coupon JPG Test
1 Yes No Yes No
2 Yes No Yes No
3 Yes No Yes No
4 Yes No Yes No
5 Yes No Yes No
6 Yes No Yes No
7 Yes No Yes No
8 Yes No Yes No
9 Yes No Yes No
10 Yes No Yes No
11 Yes No Yes No
12 Yes No Yes No
13 Yes No Yes No
14 Yes No Yes No
15 Yes No Yes No
29. 28
BETA TESTING INSTRUCTIONS
Introduction This document provides instructions for BETA testers on how to
download and install BETA Mobile Apps and some basic information around usage.
A BETA test is essentially a test form of your store app that is available before the launch of
your actual, live app which will come in phase 2 of the SVDigital launch (Soft Launch
phase).
This BETA test allows a limited number of users to download a test of the app to ensure all
components are functioning properly prior to pushing the app and website public since any
possible bugs should be worked out prior to going public.
It also allows for “Digital Experts” to be identified at the store who have had opportunity to
become familiar with the app prior to public launch
BETA Tester Identification
Retailer should identify 2 minimum to 12 maximum BETA testers who are employees of the
store.
Must be Apple iOS users
BETA not available to Android users
SUPERVALU IT tests both Apple and Google, but Google does not facilitate a BETA test
program but Apple does.
It’s recommended that these testers are key management, key cashiers or customer service
employees who are comfortable with technology and familiar with apps. BETA test is not open
to friends and family and should be limited to testers at store level only during BETA.
BETA Tester Information Gathering
Retailer needs to gather the following information needed from EACH BETA tester and provide
to Consumer Marketing Account Manager prior to BETA launch:
o First Name
o Last Name
o Apple ID (this is their Email Address associated with their iTunes Account)
Retailer needs to ID 2 of the 10 BETA testers to continue to be BETA testers for future app
releases for your store app as new updates are released to SVDigital
Technical Help
If you experience problems installing or running the app, please contact:
TS_SVDigital_Inbox@supervalu.com
30. 29
BETA TESTING INSTRUCTIONS
Installation Instructions
iPhone Installation Steps:
You will be receiving an email from iTunes Store entitled: TestFlight: SUPERVALU Inc.
inviting you to test *Your Store Name*
Open the email from your mobile device and click “Start Testing”
You will be taken to the App Store to download Apple’s TestFlight app. Install this app and
log in using your apple ID (see 2nd
screen shot below)
Open the TestFlight app
o If prompted, log in with your Apple ID (same one you use for iTunes store)
Click the Install button for the app
Example
How to ensure you have the most recent version of the app:
Go into the test flight app on your phone
Find the store app
Select the button to the right of the app (It will likely say Open or Update)
To double check you are using the right build you can check your version
o You can find your version by going to the contact us page and looking at
the bottom
31. 30
BETA TESTING INSTRUCTIONS
Frequently Asked Questions about BETA
What do I test in BETA?
Feel free to explore the app. Try doing some of the following in the app:
Sign up for an account
Choose your store location (if multi store)
Explore the Weekly Ad – click, scroll, zoom
Add some digital coupons to your account
Explore the Shopping List for the items and digital coupons you added
Redeem digital coupons at the checkout lane
(If Applicable: Link your store fuel/rewards card to your account)
How do I provide feedback about the app?
Feel free to email the SUPERVALU team at mobileBeta@supervalu.com or simply go to
“Contact Us” from the navigation menu and tap “Email Us”.
Will the BETA app expire?
Yes, the BETA app will expire on the date listed in TestFlight. Once this happens, you will no
longer be able to get app updates in TestFlight.
What do I need to do when the app goes live?
You will need to delete the TestFlight version of the app from the device and download the app
from the App Store. Long press the app icon on until the ‘X’ appears in the corner of the app,
tap the ‘X’ and delete the app.
32. 31
BETA TESTERS SIGN UP FORM
As we begin to move into the BETA testing process, we ask that you please assign
BETA testers from your store that are willing to participate in the testing of the app. Your
store can have anywhere from 2 (minimum) to 12 (maximum) BETA testers.
In order to be a participant in the BETA test, it is necessary to have a mobile phone with
iOS platform capabilities. Testing version of the app is only avalible to iPhone users,
please be aware of this as you choose your BETA testers.
Please fill out the form below with 2 to 12 testers and return completed form to your
SUPERVALU Account Manager.
BETA Testers
Platform: First Name: Last Name: iTunes Email Address:
1 iOS
2 iOS
3 iOS
4 iOS
5 iOS
6 iOS
7 iOS
8 iOS
9 iOS
10 iOS
11 iOS
12 iOS
Please scan and email or fax the completed form to your SUPERVALU Account
Manager.
33. 32
Post-Launch Week 1 & 2 Non-Promoted Web & Mobile Soft Launch!
Not Promoted to the Public
In this 2 week span, your App and new SVDigital website are available to download
and use at full capacity!
The app and website both contain the full experience capabilities, just without
marketing your new SVDigital platform and without public notification that they are
available yet.
In these soft launch weeks, please strongly encourage your associates to do the
following:
Associate app download
Create a personal account
Become familiar with features
Frequently visit the website and use the app
Create excitement among employees about the new platform by creating contests
and prizes for those who test out and use the app and website.
It’s crucial to have internal associates testing the new platform to double check all
aspects of the platform and provide feedback for changes if necessary.
Have your Digital Experts available daily to communicate the following elements to
those internally participating in the soft launch test.
Have associates at the registers continue with word of mouth information about the app
to consumers as they check out and advertise “coming soon” in store.
During these two soft launch weeks encourage your friends and family to test out the
app as well and provide their feedback as necessary. The idea of the soft launch is that
any last touch ups, tweaks, or last necessary changes will be communicated to your
SUPERVALU Account Manager to ensure all platforms are running smoothly before the
public begins using them heavily.
34. 33
Post-Launch Week 3 & 4 Advertised & Promoted Website & Mobile Launch!
Advertise the launch of your SVDigital Platforms heavily in store using the Marketing
Materials previously ordered from the signage order form.
Place Marketing Materials throughout the store following the flow of shopper traffic.
This is the perfect timing for your store’s Digital Experts to be present in store for live
app demonstrations and for customer education (this idea can be accompanied by a
promotion day “Digital Day” with food samples).
Promote your app and new website extensively on social media, in your eBlasts, in
your weekly print ad circulars, and by word of mouth and signage by the registers.
The biggest aspect that needs to be achieved in the following weeks is the call to
action: Downloads! This is achieved by educating customers at a store level and
through advertising by physical and digital Marketing Materials.
To continue to bring your customers to the call to action do not stop running
promotions after the Public Launch! Follow the 12 week Marketing Plan of hard
promotions to continuously remind customers of your new platforms.
Use these strategies to keep your transformation top of mind for your customer:
Don’t let advertising drop off after 12 weeks of hard promotion
Remind cashiers to keep talking about the app
Ask for consumer feedback to generate conversation
Keep in-store POP up for a few months after Public Launch
Refresh in-store POP after a few months or move around
Bring Digital Experts back after a few months for another push
Use social media to highlight digital coupon items and key app features
Use the in ad blocks in your circular periodically after the public launch
35. 34
12 WEEK MARKETING PLAN (Post Launch)
The following pages contain the 12 week Marketing Plan for your post website and app
launch. In order to proceed in the process of advertising SVDigital to your customers,
this 12 week Marketing Plan should be followed to drive the maximum number of
downloads of your SVDigital App.
Please see next pages for marketing plan.
38. 37
HOW-TO’s & HELPFUL LINKS
For a detailed walk through of a SVDigital app, please follow this URL address to an
online video.
The video will walk you through the SVDigital app experience, demonstrate all its
capabilities, and give you an instructional “how-to” walk through of a SVDigital App.
This video can be used as an educational tool for you, your in-store employees, and
your store’s appointed Digital Experts.
To access the video, simply pull up a web browser and type in the following URL link to
bring you directly to the YouTube video uploaded by SUPERVALU.
Type it into your browser as seen here: https://youtu.be/2GPBG7gujKw
The video is titled: “SVDigital Instructional Movie”
39. 38
Tap item to circle it & auto add
to Shopping List
Long press for pop expanded
info
Double tap to zoom
Swipe to turn pages
Computer, tablet or mobile
HOW-TO’s & HELPFUL LINKS
App Functionality
Here are some of the basic How-To’s of an SVDigital App pertaining to the Interactive
Weekly Ads, the Interactive Shopping List, the Digital Coupons, and the app’s Unique
ID & Barcode. The following section demonstrates some of the primary commands
within the app, this section can also be used as an Internal Education Material when
familiarizing your associates with SVDigital.
Interactive Weekly Ads
Interactive Shopping
Save multiple lists
Check off items, delete or save
items for later
Scan product barcode to add
Save multiple lists
Build off existing lists and Save As
Computer, tablet, mobile
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Manufacturer coupons & in-ad
coupons
Filter by category
Sort by brand, value, coupon
Expiration date or saved to your
card
Search
Computer, tablet, mobile
Available in app and Passbook
Coupons redeemed with one
screen
Digital Tier = consumer assigns
their own ID
Digital Plus = assigned with
loyalty card
HOW-TO’s & HELPFUL LINKS
App Functionality
Digital Coupons
Unique ID & Barcode
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COMMON QUESTIONS & ANSWERS
How Does SVDigital Work?
Q: Is there anything additional for the cashier to do when the
customers check out?
A: If the customer does not have their phone with them to
scan their Rewards barcode, the cashier can enter it.
Q: How does the customer scan their unique barcode?
A: The customer presents the unique bar code from their
phone to a hand scanner or customer facing scanner
Q: What if a customer doesn’t have a smart phone?
A: Customers can enroll through the website and use their phone number to redeem
offers at the store
Q: Where are these coupon offers reported on my store POS reporting?
A: Offers should report on your store’s end of day. Check with your POS dealer for
details.
Does the Store Have to Set Anything Up?
Q: Do we need to create the offers in our POS system?
A: No. A series of random dollar UPCs are set up by
department in advance. These UPCs trigger the offers.
Q: Is any new equipment required to make this work?
A: If the store does not have hand scanners or image scanners,
your POS vendor can help with installing these. In addition one or two “servers” will be
installed by Retail Technology. The servers will be placed near your POS or network
equipment. Once they are installed and tested by Retail Technology, it will not be
necessary for you to access them unless a server fails. In that case, ProLogic will dial in
to diagnose the issue. If necessary, they will ship you a new one and ask that you send
the failed device back to them.
Q: How will customers be made aware of the new program?
A: Information will appear on the store’s website. There may be in store signage,
information in the in-store flyer. Your store may choose to have a sign up and
information location within the store. It will be important for the store team members to
be aware of the program to that they can answer customer questions.
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MARKETING PLAN
SUPERVALU’s Marketing team has established a marketing plan accompanied with
marketing materials, physical and digital, to help you launch your store with SVDigital.
Marketing Strategy Includes
● Internal Associate Training Materials- so your team is prepared with the
information necessary for your launch dates
● Customer Experience Overview- so you can help integrate your customers into
your SVDigital platform
● Branding Materials- along with in-store, digital, and print Marketing Materials
All aspects of this marketing plan strategy are to help maximize downloads of your
store’s mobile app. This marketing plan will be complete with a
Timeline of Launch Events Includes
● BETA testing launch date
● Soft launch date
● Final hard launch date- which is when you site and app will be available to the
public
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MARKETING MATERIALS ORDER FORM
The following section is an order form for you to purchase the Marketing
Materials necessary to promote SVDigital to your customers. In choosing to advertise
your transition into SVDigital, you are exposing your customers to consistent brand
messaging, followed by a consistent call to action messaging: downloading and using
your store’s new app! These physical and digital Marketing Materials will assist in
increasing downloads, and in turn, drive future sales. It’s important for customers to
know that you are using a new platform and these materials are a great way to get them
excited.
Our POP Kits highlight in-store, digital and print materials
POP Kits offer customization options
A La Carte Options
Please see next page for form
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INTERNAL EDUCATION MATERIALS
Cashier’s Role:
The Cashier is the first point of interaction when it comes to processing a SVDigital
app’s coupon capabilities. They serve as a crucial point in driving downloads as they
have direct interaction with every customer that comes through your store. Your
cashiers need to be prepared and educated about the new SVDigital Platform to best
serve your customer.
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CASHIER PROCEDURES
Process if the Cardless ID is Scanned 1st
in the Transaction:
Card-less ID is scanned
Ask the customer if they have coupons loaded to their Personal Identification
Items are scanned
Coupons loaded onto the customer's identification will automatically deduct when
coupon criteria is met
Review receipt to ensure coupons are applying for ad and coupon book items
Complete the transaction
Thank the customer for shopping at your store
Let the customer know if they have any issues with their receipts we will take
care of them immediately
Process if the Cardless ID is scanned in the Middle or at the End of the
Transaction:
Items are scanned
Cardless ID is scanned
Press the payments menu key
Return to the shopping transaction
Ask the customer if they have coupons loaded to their Personal Identification
Coupons loaded onto the customer’s Personal Identification card will
automatically deduct when coupon criteria is met
Review receipt to ensure coupons are applying for ad and coupon book items
Complete the transaction
Thank the customer for shopping at your store
Let the customer know if they have any issues with their receipts we will take
care of them immediately
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CASHIER PROCEDURES
Transaction with Frequent Shopper Number
Step 1: Step 2:
Upon Log In, Cashier will be prompted to Customer presents My Rewards image
enter a Frequent Shopper Number from their phone
Step 3: Step 4:
Cashier scans the customer’s phone with If image will not scan, manually enter
scanner OR customer presents phone the customer’s account number
in from of customer facing scanner
Step 5: Step 6:
Upon successful scan or manual entry As items are scanned,
account information will display above discounts will appear below them.
the code/dept entry box
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CASHIER PROCEDURES
Transaction with Secondary ID or Alternate ID
Step 1: Step 2:
If customer does not have phone: Select the “Secondary ID” options
Use secondary ID and select the
“B.O. MENU Key”
Step 3: Step 4:
A window will open with the prompt Upon successful scan or manual
to “Enter Member’s Phone Number”. entry account information will display
Enter 10 digit phone number and press above the code/dept entry box.
select.
Step 5:
As items are scanned, discounts will
appear below them
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CASHIER PROCEDURES
Customer Receipt
The image below is sample of how a customer’s receipt will look after being printed
following a SVDigital coupon transaction. Please note the areas in which the discount is
applied, where the gas rewards is noted, and the total amount of savings that you can
share with the customer!
Discounts will calculate as store coupons and will appear on the receipt
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CONSUMER’S ROLE
Call to Action: Downlad the app & engage in an interactive shopping experience
Here’s How it Works
Download:
Go to the iTunes or Google Play store on your mobile phone and search for our
store to DOWNLOAD the app.
Once downloaded, open the app to set up your personal account using your
email address or Facebook login and you will be assigned a unique Card-less
Digital ID to be associated with your account.
Creating a digital Card-less ID can be easily accomplished by typing 11-digits-
we recommend your phone number- and a simple 4-digit PIN number for quick
access to your account.
Next, select your store’s location
Shop:
Click on Weekly Ad on the home screen of the app, this will open our interactive
Weekly Ad on your phone where you can SHOP by clicking items that you wish
to purchase on your next visit. The items will become circled and automatically
added to your Shopping List. If you hold your finger on the item, it will expand the
item and provide product detail
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CONSUMER’S ROLE
Load:
Click on the Coupons tab of the app to see a listing of available coupons. They
will be listed alphabetically but can be sorted by department using the Filter or
Search functions. Simply click the coupon you wish to LOAD to your account.
You can switch form All Coupons to On My Card to see the coupons that you
have loaded to your account.
Plan:
PLAN your shopping trip by clicking on the Shopping List tab of the app. It will
now have all of the items that you added from the Weekly Ad and Coupons
loaded to the Shopping List. You can check items off the list, delete them, or
save them to purchase later or again.
Scan & Save:
To redeem the Coupons that you have loaded to your Card-less Digital ID, click
My Rewards on the app. You will see a personalized barcode that you will show
to the cashier who will SCAN the barcode on your phone. The savings loaded to
your account and barcode will be taken off at the register. Your Card-less Digital
ID replaces paper coupons and allows your phone to be scanned to SAVE