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LEARNING FROM POST-MORTEMS
TOPICS
• What is a post-mortem and why should I care?
• Post-mortem trends
• Takeaways (part of the trends slides)
WHAT IS A POSTMORTEM?
• Post-mortem – a review of a
project after it has been delivered
or completed
• Not a “review” in the scoring,
“7/10 too much water” sense
• “What went right, what went
wrong”
• Delivered as articles or as
conference talks
…AND WHY SHOULD I CARE?
• Learning from industry veterans
• Everybody fails at some point,
even your heroes
• Learn about what game
development looks like in
different studios
…AND WHY SHOULD I CARE?
• “Game development is different
from traditional software
development in a number of
ways”
• “The requirements are more
subjective.”
• “Maintainability is often sacrificed
for performance.”
• “Testing and quality assurance are
approached differently.”
• “Most games require tools
programmed from scratch.”
• “Deadlines are tight.”
POST-MORTEM SOURCES
• “What Went Right and What
Went Wrong”: An Analysis of 155
Postmortems from Game
Development
• By Michael Washburn Jr., Pavithra
Sathiyanarayanan, Meiyappan
Nagappan, Thomas Zimmermann2,
Christian Bird
• “The Cabal: Valve’s process for
creating Half-Life” by Ken Birdwell
https://www.gamasutra.com/view
/feature/131815/the_cabal_valves
_design_process_.php
POST-MORTEM TRENDS
• Product
• Art
• Creativity
• Features
• Design
• Gameplay
• Product evolution
• Scope
• Development
• Process
• Documents
• Obstacles
• Team
• Testing
• Tools
• Resources
• Tools
• Hardware
• Publisher relations
• Schedule
• Customer facing
• Community support
• Feedback
• Marketing
ART
• What went right
• Artists working together with other
designers
• Cabal – all makers of one “section”
of a game are stationed together
instead of as discipline
“departments”
• “The team making level 3”
instead of “the art department”
• What went wrong
• Reusing assets from previous
projects: hurt review score and
response
• Choosing a style of art that’s “too
big”
CREATIVITY AND FEATURES
• What went right
• Open dialog on new ideas
• Frequent design review sessions
• Early open creativity with a cutoff
when development is implemented
• Units focused on creating a single
part of a game
• What went wrong
• Initial release by studio not unique
enough
• Allowing open creativity for too long
• “scope creep”
• Allowing creators to make random
features that are never implemented
DESIGN AND GAMEPLAY
• What went right
• Unique designs keep the team
motivated
• People get excited about working
on cool features/design elements
• Using playtests to determine
tutorial content and intensity
• What went wrong
• Design enough depth for players to
get into your game
• Never assume players will just “get”
your game
• Calibrating gameplay based on
developer skill
PRODUCT EVOLUTION
• What went right
• Paying attention to public response
or awareness of the game
• Evolving based on feedback and
observation of user response
• LISTENING
• What went wrong
• Designing in secret/isolation
SCOPE/BUDGET/SCHEDULE
• What went right
• Not overscoping
• Does your game reaaaaaaally
need…
• Multiplayer?
• Crafting?
• 100 characters?
• 2 big cities?
• What went wrong
• Thinking that your game needed all
of those things up there.
• Estimating scope/features
incorrectly compared to
DEVELOPMENT
PROCESS/DOCUMENTS/PUBLISHER
RELATIONS
• What went right
• Don’t start your game over because
you received some negative
feedback
• Projects where the developer
listens to feedback but applies it
based on their project goals
• Taking time for pure
design/documentation
• What went wrong
• Not doing any of the above
• Starting development right away
without establishing design and
project goals beforehand (no paper
design)
OBSTACLES
• What went right
• Establishing or improving on
communication
• Establishing a set pipeline of how
work gets done
• Reviewing features or scope
frequently
• What went wrong
• Not giving set tasks
• Not documenting code or naming
files in a communicative fashion so
others can “plug in” to the project
• When tasks, goals, or expectations
are vague
TEAM AND TESTING
• What went right
• Experienced teams find more
success
• Build and maintain mutual respect
• Avoid “Game designer as
architect and asset makers as
contractors” analogy
• Testing early and often
• What went wrong
• Team inexperience
• Not testing enough
TOOLS
• What went right
• Using tools you have experience
with
• Using tools with lots of
documentation
• What went wrong
• Using tools with little/no
documentation
• Learning a new tool
HARDWARE
• What went right
• Understanding the “verbs” of the
thing you’re making games for
• Experience working with the tech
• What went wrong
• Trying to scale down into tech that
cannot support a game
COMMUNITY SUPPORT
• What went right
• Release your early
access/prototypes when it has
enough basics that the community
expects
• Have ongoing dialog with players
• What went wrong
• Promising or even mentioning
things that were not made yet
• Releasing beta/early access TOO
early
• Not sufficiently explaining what
state the game is in to the audience
FEEDBACK
• What went right
• Getting feedback early and often
• Allowing for “brutal” feedback
• Asking testers specific questions
based on what you want to know
• What went wrong
• Letting testers tell you EVERYTHING
they think about or want from the
game
• Not asking the question “if this
wasn’t here, would the player miss
it?”
MARKETING
• What went right
• Schedule milestones near deadlines
for festivals and major market sales
• Schedule outreach/social media
times
• #Screenshotsaturday
• Participating in other parts of the
game industry beyond game
making (speaking, writing,
podcasts)
• What went wrong
• Not taking time for marketing
• Assuming that online portals are
marketing or will market your game

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"You made a game, now what?" Week4: Secrets from post-mortems

  • 2. TOPICS • What is a post-mortem and why should I care? • Post-mortem trends • Takeaways (part of the trends slides)
  • 3. WHAT IS A POSTMORTEM? • Post-mortem – a review of a project after it has been delivered or completed • Not a “review” in the scoring, “7/10 too much water” sense • “What went right, what went wrong” • Delivered as articles or as conference talks
  • 4. …AND WHY SHOULD I CARE? • Learning from industry veterans • Everybody fails at some point, even your heroes • Learn about what game development looks like in different studios
  • 5. …AND WHY SHOULD I CARE? • “Game development is different from traditional software development in a number of ways” • “The requirements are more subjective.” • “Maintainability is often sacrificed for performance.” • “Testing and quality assurance are approached differently.” • “Most games require tools programmed from scratch.” • “Deadlines are tight.”
  • 6. POST-MORTEM SOURCES • “What Went Right and What Went Wrong”: An Analysis of 155 Postmortems from Game Development • By Michael Washburn Jr., Pavithra Sathiyanarayanan, Meiyappan Nagappan, Thomas Zimmermann2, Christian Bird • “The Cabal: Valve’s process for creating Half-Life” by Ken Birdwell https://www.gamasutra.com/view /feature/131815/the_cabal_valves _design_process_.php
  • 7. POST-MORTEM TRENDS • Product • Art • Creativity • Features • Design • Gameplay • Product evolution • Scope • Development • Process • Documents • Obstacles • Team • Testing • Tools • Resources • Tools • Hardware • Publisher relations • Schedule • Customer facing • Community support • Feedback • Marketing
  • 8. ART • What went right • Artists working together with other designers • Cabal – all makers of one “section” of a game are stationed together instead of as discipline “departments” • “The team making level 3” instead of “the art department” • What went wrong • Reusing assets from previous projects: hurt review score and response • Choosing a style of art that’s “too big”
  • 9. CREATIVITY AND FEATURES • What went right • Open dialog on new ideas • Frequent design review sessions • Early open creativity with a cutoff when development is implemented • Units focused on creating a single part of a game • What went wrong • Initial release by studio not unique enough • Allowing open creativity for too long • “scope creep” • Allowing creators to make random features that are never implemented
  • 10. DESIGN AND GAMEPLAY • What went right • Unique designs keep the team motivated • People get excited about working on cool features/design elements • Using playtests to determine tutorial content and intensity • What went wrong • Design enough depth for players to get into your game • Never assume players will just “get” your game • Calibrating gameplay based on developer skill
  • 11. PRODUCT EVOLUTION • What went right • Paying attention to public response or awareness of the game • Evolving based on feedback and observation of user response • LISTENING • What went wrong • Designing in secret/isolation
  • 12. SCOPE/BUDGET/SCHEDULE • What went right • Not overscoping • Does your game reaaaaaaally need… • Multiplayer? • Crafting? • 100 characters? • 2 big cities? • What went wrong • Thinking that your game needed all of those things up there. • Estimating scope/features incorrectly compared to
  • 13. DEVELOPMENT PROCESS/DOCUMENTS/PUBLISHER RELATIONS • What went right • Don’t start your game over because you received some negative feedback • Projects where the developer listens to feedback but applies it based on their project goals • Taking time for pure design/documentation • What went wrong • Not doing any of the above • Starting development right away without establishing design and project goals beforehand (no paper design)
  • 14. OBSTACLES • What went right • Establishing or improving on communication • Establishing a set pipeline of how work gets done • Reviewing features or scope frequently • What went wrong • Not giving set tasks • Not documenting code or naming files in a communicative fashion so others can “plug in” to the project • When tasks, goals, or expectations are vague
  • 15. TEAM AND TESTING • What went right • Experienced teams find more success • Build and maintain mutual respect • Avoid “Game designer as architect and asset makers as contractors” analogy • Testing early and often • What went wrong • Team inexperience • Not testing enough
  • 16. TOOLS • What went right • Using tools you have experience with • Using tools with lots of documentation • What went wrong • Using tools with little/no documentation • Learning a new tool
  • 17. HARDWARE • What went right • Understanding the “verbs” of the thing you’re making games for • Experience working with the tech • What went wrong • Trying to scale down into tech that cannot support a game
  • 18. COMMUNITY SUPPORT • What went right • Release your early access/prototypes when it has enough basics that the community expects • Have ongoing dialog with players • What went wrong • Promising or even mentioning things that were not made yet • Releasing beta/early access TOO early • Not sufficiently explaining what state the game is in to the audience
  • 19. FEEDBACK • What went right • Getting feedback early and often • Allowing for “brutal” feedback • Asking testers specific questions based on what you want to know • What went wrong • Letting testers tell you EVERYTHING they think about or want from the game • Not asking the question “if this wasn’t here, would the player miss it?”
  • 20. MARKETING • What went right • Schedule milestones near deadlines for festivals and major market sales • Schedule outreach/social media times • #Screenshotsaturday • Participating in other parts of the game industry beyond game making (speaking, writing, podcasts) • What went wrong • Not taking time for marketing • Assuming that online portals are marketing or will market your game