SlideShare a Scribd company logo
http://repmedia.co
Why bother?
• Websites play an integral part in the
  branding and marketing of every company
• It’s really easy to make small changes that
  have a big impact
• Most SMBs neglect their websites, so it’s
  easy to stand out from the competition!
Typography & Design
Typography
• Make your copy scannable
• Break up text with sub-headings, bulleted
  lists, highlighted words
• Optimize for F-shaped reading patterns
Optimize your type settings
• Increase the font size to improve
  readability
• Make sure your line height is sufficient
• Go to: pearsonified.com/typography/
Best Practices
• Use no more than two different fonts for
  your body copy
• Use web-safe fonts like Arial, Georgia,
  Verdana, Lucida, and/or Tahoma
• Remove underlines on all non-hyperlinked
  text (because you don’t want to
  confuse/annoy visitors by creating faux
  links)
Design
• Place your name and logo on every page
  and make the logo a link to the homepage
• Use a consistent navigational structure
  across all of your pages (sales/landing
  pages excepted)
Don’t re-invent the wheel
“Users form their expectations for your site
based on what's commonly done on most
other sites. If you deviate, your site will be
harder to use and users will leave.” – Jakob
Nielsen, usability expert
Best Practices
• Improve your site’s photography
• Don’t use distorted or grainy images
• Avoid using stock photography whenever
  possible; hire a local photographer or
  enlist a creative colleague, family member
Site Content
Content
• Include your company tagline next to your
  logo on every page
• Make sure your homepage has a
  clear, benefit-focused headline of what
  your company offers (and to whom)
Copywriting (Basics)
• Use short, easy-to-understand words and
  phrases
• Avoid long paragraphs and sentences
• Use the (free) Readability Test tool
  (read-able.com) to check your site’s
  readability; make sure it’s under grade 8
Calls to action (CTA)
• Make sure your site has calls to action
  that are prominent, compelling, and
  relevant
  – Write CTAs that appeal to visitors’ self-
    interest
  – Position them in high-profile areas of your
    site
  – Ask for varying levels of commitment
  – Make it easy for visitors to take action
Links
• Add links to your social media profiles, as
  well as calls to action to
  follow/friend/connect with your business
• Add an e-newsletter sign-up form
  – “If you don't have a newsletter, then
    publishing one is probably the single-
    highest ROI action you can take to
    improve your Internet presence.” – Jakob
    Nielsen
Copywriting (Advanced)
• Apply the inverted pyramid structure to
  your copy, starting with the
  general/essential information and moving
  into greater (non-essential) detail
Visual
• Put photos of your team on your about
  page; people like doing business with real
  people
About Page
• Pay special attention to your about page
• Include any conversion points (like an
  opt-in form/newsletter sign-up) on your
  about page
Usability
Call Omar Now! 347-357-1763

http://www.repmedia.co
Usability
• Identify the top goals that users have
  when they visit your site (e.g. getting
  directions, learning about your products,
  etc.); optimize your content and site
  architecture accordingly
Links
• Use color to distinguish visited and
  unvisited links; this sounds
  innocuous, but it’s one of the few
  universally agreed upon standards among
  usability experts
Contact Info
• Include your phone number and address
  on your homepage (and every other page)
Search?
• Get rid of your search feature if it doesn’t
  perform well (if you have fewer than 10
  pages on your site, get rid of it
  regardless)
Say no to PDFs
• Limit links to PDF documents; users don’t
  like to toggle between web pages and
  PDFs
Best Practices
• Get rid of any Flash elements
• Embed a Google map on your contact
  page; include your exact address
• Make sure that each page on your website
  has a unique and accurate title tag and
  meta description
• Update your website with fresh content on
  a regular basis
Finally…
• Make sure your site loads quickly!
• Get a mobile version of your site if you
  are in an industry where mobile search is
  common
Parting Words
• You don’t have to do these things all at
  once
• Make incremental improvements over time
• Contact us at anytime if you need
  assistance
Questions?
http://www.repmedia.co
Call Omar Now! 347-357-1763

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Website best-practices

  • 1.
  • 3. Why bother? • Websites play an integral part in the branding and marketing of every company • It’s really easy to make small changes that have a big impact • Most SMBs neglect their websites, so it’s easy to stand out from the competition!
  • 5. Typography • Make your copy scannable • Break up text with sub-headings, bulleted lists, highlighted words • Optimize for F-shaped reading patterns
  • 6. Optimize your type settings • Increase the font size to improve readability • Make sure your line height is sufficient • Go to: pearsonified.com/typography/
  • 7.
  • 8. Best Practices • Use no more than two different fonts for your body copy • Use web-safe fonts like Arial, Georgia, Verdana, Lucida, and/or Tahoma • Remove underlines on all non-hyperlinked text (because you don’t want to confuse/annoy visitors by creating faux links)
  • 9. Design • Place your name and logo on every page and make the logo a link to the homepage • Use a consistent navigational structure across all of your pages (sales/landing pages excepted)
  • 10.
  • 11. Don’t re-invent the wheel “Users form their expectations for your site based on what's commonly done on most other sites. If you deviate, your site will be harder to use and users will leave.” – Jakob Nielsen, usability expert
  • 12. Best Practices • Improve your site’s photography • Don’t use distorted or grainy images • Avoid using stock photography whenever possible; hire a local photographer or enlist a creative colleague, family member
  • 13.
  • 15. Content • Include your company tagline next to your logo on every page • Make sure your homepage has a clear, benefit-focused headline of what your company offers (and to whom)
  • 16.
  • 17. Copywriting (Basics) • Use short, easy-to-understand words and phrases • Avoid long paragraphs and sentences • Use the (free) Readability Test tool (read-able.com) to check your site’s readability; make sure it’s under grade 8
  • 18. Calls to action (CTA) • Make sure your site has calls to action that are prominent, compelling, and relevant – Write CTAs that appeal to visitors’ self- interest – Position them in high-profile areas of your site – Ask for varying levels of commitment – Make it easy for visitors to take action
  • 19.
  • 20. Links • Add links to your social media profiles, as well as calls to action to follow/friend/connect with your business • Add an e-newsletter sign-up form – “If you don't have a newsletter, then publishing one is probably the single- highest ROI action you can take to improve your Internet presence.” – Jakob Nielsen
  • 21. Copywriting (Advanced) • Apply the inverted pyramid structure to your copy, starting with the general/essential information and moving into greater (non-essential) detail
  • 22. Visual • Put photos of your team on your about page; people like doing business with real people
  • 23. About Page • Pay special attention to your about page • Include any conversion points (like an opt-in form/newsletter sign-up) on your about page
  • 24. Usability Call Omar Now! 347-357-1763 http://www.repmedia.co
  • 25. Usability • Identify the top goals that users have when they visit your site (e.g. getting directions, learning about your products, etc.); optimize your content and site architecture accordingly
  • 26. Links • Use color to distinguish visited and unvisited links; this sounds innocuous, but it’s one of the few universally agreed upon standards among usability experts
  • 27. Contact Info • Include your phone number and address on your homepage (and every other page)
  • 28.
  • 29. Search? • Get rid of your search feature if it doesn’t perform well (if you have fewer than 10 pages on your site, get rid of it regardless)
  • 30. Say no to PDFs • Limit links to PDF documents; users don’t like to toggle between web pages and PDFs
  • 31. Best Practices • Get rid of any Flash elements • Embed a Google map on your contact page; include your exact address • Make sure that each page on your website has a unique and accurate title tag and meta description • Update your website with fresh content on a regular basis
  • 32. Finally… • Make sure your site loads quickly! • Get a mobile version of your site if you are in an industry where mobile search is common
  • 33. Parting Words • You don’t have to do these things all at once • Make incremental improvements over time • Contact us at anytime if you need assistance