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Channel IQ
312-585-3900
www.channeliq.com
55 W Monroe, 22nd Floor
Chicago, IL 60603
Channel IQ | Know What You Don’t Know Series:
How to Live with Amazon and Prosper:
Managing an Effective Resale Price or MAP Policy in 2015 & Beyond
David Howell | VP Brand Strategy | Channel IQ
Eugene Zelek | Partner | Freeborn & Peters LLP
David Howell
Introductions
Today’s Guest Speakers
Gene Zelek
3
“Action is the foundational key to
all success.”
- Pablo Picasso
Living with Amazon:
What is the problem? Simply put.
DIVERSION
3 Core Components to Protecting Your Channel
1. Reporting
• We have to first identify the problem affecting
our brand and where it’s occurring
2. Investigations
• We have to “know what we don’t know”- dive
deeper into the unknown
3. Enforcement
• Unless we actively have a strategy to
enforcement our reporting and research we will
never solve the “Problem”
6
Survey
Combating Resale Price
Erosion: Terminology
Combating Resale Price Erosion: Terminology
Minimum Resale Price (MRP) Program:
• Covers all offers and actual selling prices
Minimum Advertised Price (MAP) Program:
• Covers some offers, but never actual selling prices
Method: By Agreement or Policy
MRP: Policy only
MAP: Either agreement or policy
What’s the Difference?
Agreements: Require approval from other
side to implement or change
Policies: Announcements that can be adopted
or changed anytime
What’s the Difference?
MRP and MAP Programs: Overall Trends
• More common in U.S.
• Changing acceptance outside U.S.
• Reseller price matching & hostility
• Moving to second (or later) generation
programs
• Expansion beyond consumer durables
MRP and MAP Programs: Overall Trends more
• Addressing more behaviors to avoid
cheating
• Better controlling distribution
• More sophisticated monitoring ability
• MRP and MAP: Penalties looking more similar
MRP and MAP Programs: Recent Developments
▪ Strong-dollar currency issues
▪ Contact lens cases and fallout
▪ Hybrid policies
• MRP + MAP
• MAP + Promo MAP
MRP and MAP Programs:
Recent Developments (More)
▪ B2B applications
• Point-of-sale reporting
• Accommodating cost-plus contracts
▪ Support for approach
MRP and MAP Programs:
Ongoing Challenges
Clash: Long-term vs. Short-term
MRP and MAP Programs:
Ongoing Challenges
Whack-a-mole enforcement
MRP and MAP Programs:
Ongoing Challenges
The A-word: Amazon Facts of Life
▪ No cooperation with unauthorized reseller problems
▪ Rip-your-face-off contract provisions
▪ Inventory commingling
▪ The algorithm ate my homework & other excuses
▪ Only the nuclear option seems to work
MRP and MAP Programs:
Ongoing Challenges
Lack of resolve
▪ Vagueness
▪ May vs. will
▪ Lack of sting
▪ More than three strikes
Lack of Resolve:
Policy Timidity
• Restarting the clock
• Bad behaviors allowed
• Ineffective monitoring
• No uniform enforcement or any
enforcement
Lack of Resolve:
Policy Timidity (More)
MRP and MAP Programs:
Ongoing Challenges
Rigidity
MRP and MAP Programs:
Ongoing Challenges
Myopia
Myopia: Failure to See the Whole Problem
▪ Forgetting other means
▪ Overlooking business and legal conflicts & friction
▪ Neglecting distribution realities
Neglecting Distribution Realities
▪ Uncontrolled distribution
▪ Powerful resellers
▪ Multi-step implications
Multi-Step Implications
▪ Ignoring integrated resellers
▪ Inability to track products
▪ Invisibility of the indirects
And the Retailer of the Year is …
Drum Roll Please!
Outlook for the Future?
▪ Policy saturation
▪ Restrictive distribution
▪ More product differentiation
▪ E-tailer evolution and reconciliation
▪ New challenges
Q&A
Webinar Recap
29
Join us all year for our educational webinar
series!
Next Upcoming Webinar:
June, 2015 “Channel IQ Annual Compass”
David Howell & Channel IQ Executive VP Kevin Potrzeba
ciqcompass.com
Thank You!
For additional information, please direct all questions to
David Howell and he’ll answer them as soon as possible.
David Howell:
dhowell@channeliq.com
Direct Line: 1-208-340-5866
Channel IQ
55 W. Monroe Street, 22nd Floor
Chicago, IL 60603
www.channeliq.com
Gene Zelek:
Freeborn & Peters LLP
311 S. Wacker Drive, 30th Floor
Chicago, IL 60606
www.freeborn.com

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How to Live with Amazon and Prosper: Managing an Effective Resale Price or MAP Policy

  • 1. Channel IQ 312-585-3900 www.channeliq.com 55 W Monroe, 22nd Floor Chicago, IL 60603 Channel IQ | Know What You Don’t Know Series: How to Live with Amazon and Prosper: Managing an Effective Resale Price or MAP Policy in 2015 & Beyond David Howell | VP Brand Strategy | Channel IQ Eugene Zelek | Partner | Freeborn & Peters LLP
  • 3. 3 “Action is the foundational key to all success.” - Pablo Picasso
  • 4. Living with Amazon: What is the problem? Simply put. DIVERSION
  • 5. 3 Core Components to Protecting Your Channel 1. Reporting • We have to first identify the problem affecting our brand and where it’s occurring 2. Investigations • We have to “know what we don’t know”- dive deeper into the unknown 3. Enforcement • Unless we actively have a strategy to enforcement our reporting and research we will never solve the “Problem”
  • 7. Combating Resale Price Erosion: Terminology Combating Resale Price Erosion: Terminology Minimum Resale Price (MRP) Program: • Covers all offers and actual selling prices Minimum Advertised Price (MAP) Program: • Covers some offers, but never actual selling prices
  • 8. Method: By Agreement or Policy MRP: Policy only MAP: Either agreement or policy
  • 9. What’s the Difference? Agreements: Require approval from other side to implement or change
  • 10. Policies: Announcements that can be adopted or changed anytime What’s the Difference?
  • 11. MRP and MAP Programs: Overall Trends • More common in U.S. • Changing acceptance outside U.S. • Reseller price matching & hostility • Moving to second (or later) generation programs • Expansion beyond consumer durables
  • 12. MRP and MAP Programs: Overall Trends more • Addressing more behaviors to avoid cheating • Better controlling distribution • More sophisticated monitoring ability • MRP and MAP: Penalties looking more similar
  • 13. MRP and MAP Programs: Recent Developments ▪ Strong-dollar currency issues ▪ Contact lens cases and fallout ▪ Hybrid policies • MRP + MAP • MAP + Promo MAP
  • 14. MRP and MAP Programs: Recent Developments (More) ▪ B2B applications • Point-of-sale reporting • Accommodating cost-plus contracts ▪ Support for approach
  • 15. MRP and MAP Programs: Ongoing Challenges Clash: Long-term vs. Short-term
  • 16. MRP and MAP Programs: Ongoing Challenges Whack-a-mole enforcement
  • 17. MRP and MAP Programs: Ongoing Challenges
  • 18. The A-word: Amazon Facts of Life ▪ No cooperation with unauthorized reseller problems ▪ Rip-your-face-off contract provisions ▪ Inventory commingling ▪ The algorithm ate my homework & other excuses ▪ Only the nuclear option seems to work
  • 19. MRP and MAP Programs: Ongoing Challenges Lack of resolve
  • 20. ▪ Vagueness ▪ May vs. will ▪ Lack of sting ▪ More than three strikes Lack of Resolve: Policy Timidity
  • 21. • Restarting the clock • Bad behaviors allowed • Ineffective monitoring • No uniform enforcement or any enforcement Lack of Resolve: Policy Timidity (More)
  • 22. MRP and MAP Programs: Ongoing Challenges Rigidity
  • 23. MRP and MAP Programs: Ongoing Challenges Myopia
  • 24. Myopia: Failure to See the Whole Problem ▪ Forgetting other means ▪ Overlooking business and legal conflicts & friction ▪ Neglecting distribution realities
  • 25. Neglecting Distribution Realities ▪ Uncontrolled distribution ▪ Powerful resellers ▪ Multi-step implications
  • 26. Multi-Step Implications ▪ Ignoring integrated resellers ▪ Inability to track products ▪ Invisibility of the indirects
  • 27. And the Retailer of the Year is … Drum Roll Please!
  • 28. Outlook for the Future? ▪ Policy saturation ▪ Restrictive distribution ▪ More product differentiation ▪ E-tailer evolution and reconciliation ▪ New challenges
  • 30. Join us all year for our educational webinar series! Next Upcoming Webinar: June, 2015 “Channel IQ Annual Compass” David Howell & Channel IQ Executive VP Kevin Potrzeba
  • 32. Thank You! For additional information, please direct all questions to David Howell and he’ll answer them as soon as possible. David Howell: dhowell@channeliq.com Direct Line: 1-208-340-5866 Channel IQ 55 W. Monroe Street, 22nd Floor Chicago, IL 60603 www.channeliq.com Gene Zelek: Freeborn & Peters LLP 311 S. Wacker Drive, 30th Floor Chicago, IL 60606 www.freeborn.com