We all have a duty to speak up about any concerns we have before they negatively impact patient care. While many healthcare workers have concerns, few actually voice them. The PACE method promotes effective ways to speak up, with P standing for probe, A for alert, C for challenge, and E for emergency. By using PACE, healthcare workers can address issues before they become critical patient emergencies, rather than regretting a failure to speak up. Speaking up is important for patient safety.

1. We all have to
SPEAK UP
The Alfred ICU
5 minute teaching

2. Speaking up
What is it?

3. We have an obligation
to speak up about concerns
before a critical event
reaches a patient

4. Failure
to speak up is
common
The 2010 Silent Treatment Study:
84% had concerns,
only 17% shared them

5. How should we
speak up?

6. P
A
C
E

7. PROBE
A
C
E

8. P
ALERT
C
E

9. P
A
CHALLENGE
E

10. P
A
C
EMERGENCY

11. PROBE
ALERT
CHALLENGE
EMERGENCY

12. Never leave thinking
“I wish I had said
something!”

13. MAKE IT
HAPPEN