1. • Receiving: operations that involve the assignment of trucks to docks, the
scheduling and execution of unloading activities
• Storing: material’s movement from unloading area to its designated place
in inventory
• Order Picking: the process of obtaining the right amount of the right
products for a set of customer orders. This is the main and the most
labour- intensive activity of warehouses
• Shipping: execution of packing and truck’s loading after picking, involving
also the assignment of trucks to docks
• Delivery: the transit time for transportation from the warehouse to the
customer.