Ward North American is a global relocation solutions company that offers domestic and international relocation services, as well as office, industrial, warehouse and distribution services. They emphasize quality through their training programs, facilities, and customer service teams. Ward has received numerous awards and has been named Agent of the Year by North American Van Lines multiple times. Their vision is to be the most customer-focused provider of quality relocation services worldwide.

1. Ward North American “ The Perfect Partnership” All brand or product names are trademarks or registered marks of their respective owners. Ward North American is an equal opportunity employer and values the diversity of its people. Ward North American proprietary and confidential.

2. “ Quality by Design” Your Global Relocation Solution Ward North American

3. The difference is…

4. Passion for Quality 100% Pack & Haul Fleet Ward University Training Development 100+ Dedicated Pack & Haul Units Multiple Locations State-of-the-Art Facilities

5. Superior Execution Drivers compensated for superior service 40 hour minimum classroom training for all Ward North American employees, through the Ward University program Fleet labor managed by corporate policy Mandatory Criminal Background Checks and Drug Testing on every Ward employee

6. Centralized Customer Service Team Direct Communication between Fleet Operations and Customer Service Team Accurate “Real-time” updates to transferee Customer service team matched to your company culture Team members cross-trained to manage multiple accounts Trained & empowered to make immediate financial decisions in the best interest of your transferee

7. Relocation Services Domestic Relocation International Relocation Office & Industrial Relocation Warehouse, Storage & Distribution

8. Client Services Transferee Feedback Customized Management Reporting Enabling Technology Personal Attention

9. Awards & Accomplishments Origin Services Award (2004, 2005, 2006, 2007) Overall Quality Award (2002, 2003, 2004, 2005, 2006, 2007) Hauling Excellence Award (2003, 2004, 2005, 2007) Customer Choice Quality Award (2003, 2004, 2005, 2006, 2007) Customer Choice Quality Award – Int’l (2004, 2005, 2006, 2007) Texas Instruments Supplier Excellence Award (2005, 2007) and…………..

10. Every year one recipient is selected out of over 500 North American Van Lines agents for excellence in the following categories- Sales Growth, Overall Quality, Superior Customer Service, giving back to the network Agent of the Year 2002! Agent of the Year 2003! Agent of the Year 2004! Agent of the Year 2005! Agent of the Year 2006! Agent of the Year 2007! Agent of the Year 2008!

11. Quality by Design Our quality is in our people Experienced Knowledgeable Dependable Loyal

12. Our Vision To be recognized as the most customer-focused provider of quality relocation services anywhere in the world.

13. San Antonio Dallas Austin Killeen Phoenix Houston – Winter 2009 Washington DC – Spring 2010 Ward Locations

14. Our Clients AAFES AT&T Burlington Northern Santa Fe Cancer Therapy Research Center Chic Fil A Harland Clarke DPR Construction EDS/Excellerate HRO Episcopal Diocese of West Texas Exxon Mobil GameStop Golden Corral HEB Grocery Hitachi Consulting Hyundai Motor Manufacturing Kinetic Concepts Nustar Energy LLP Hyundai Motor Manufacturing Kinetic Concepts Nustar Energy LLP Pilgrim’s Pride Primacy Relocation San Antonio Spurs State Farm Insurance SW Foundation for Biomedical Research Tesoro Petroleum Texans Credit Union Texas Instruments THS Sports Cartus / USAA Valero Energy

15. Contacts Kevin Kish – Senior VP National Sales 903-581-0303 [email_address] Kate Houston – Director of Client Services 210-270-6527 [email_address]