Download to read offline
Wanner "Rethinking Resource Sharing"
The document discusses the evolving landscape of resource sharing in libraries, reflecting changing user expectations and technological advancements that challenge traditional interlibrary loan systems. It highlights various innovative strategies libraries are adopting to improve accessibility and service, such as user-focused policies and emerging delivery methods. The paper promotes rethinking resource sharing practices and encourages collaboration among libraries to enhance user experience.
More Related Content
Similar to Wanner "Rethinking Resource Sharing"
![Library 2[1].0 Kimms](https://cdn.slidesharecdn.com/ss_thumbnails/library21-0kimms-090716093106-phpapp02-thumbnail.jpg?width=640&height=640&fit=bounds)
More from National Information Standards Organization (NISO)
Wanner "Rethinking Resource Sharing"
- 1. 1 NISO Conference onCollaborative Resource Sharing Rethinking Resource Sharing An Update Gail Wanner Resource Sharing Market Manager October 7, 2008 Abstract • A new landscape for resource sharing is emerging and it doesn’t look much like traditional interlibrary loan. • Changes in technology and user expectations have made libraries re-evaluate their policies and procedures so that users find library resources as convenient to access as Amazon and other online vendors. • This session covers a variety of new approaches libraries are adopting, testing and considering. Agenda • Rethinking Resource Sharing initiative – Background – Update on Activities • Current & future projects • Focus on IDEAS It’s Time Again to Think about Resource Sharing A White Paper published February 2005 By Ted Koppel, Candy Zemon, Brenda Bailey-Hainer, Mark Needleman & Gail Wanner Why Rethink? • User Expectations • Internet & Technology • Budgetary Challenges • Standards process too slow • ILL has not changed in the past 20 years – Paper forms or staff – “Black hole” for users – Staff intensive, costly service – Interoperability still challenging Rethinking’s Main Ideas “Inspiring Librarians. Empowering People” – Focus on users not enhancing staff tasks – Vendor neutral – Global context – Broad definition of resource sharing • ILL • Consortial borrowing • Reference • Digital services • Delivery • International focus • Participants from all types of libraries – Need more publics and K-12’s
- 2. 2 Rethinking Activities • Forumsin 2005, 2006 & 2007 • Planning Forum tentatively May 2009 • ALA RUSA Preconference June 2008 • IFLA Satellite Meeting in Boston, Aug 2008 • LOTS of sessions at state/regional library events • Publications • Innovation Award Aug 2008 • Small group discussions & working groups Topics & Highlights – The user is not broken (libraries are) – K. Schneider – Social networking, other trends – Redefining libraries/librarians – OpenLibrary.org • Flip Books format • Scanning machine; $.10 per page • Find from any search engine • Partnerships to scan out of copyright items (1923) • First BPL item scanned that morning; BLC participating • Supplier for Get-It Button – Print on Demand • $1.00 per book – One Laptop per Child ($100/unit) – Digital Bookmobile – Open Content Alliance Local Chapters forming • Massachusetts – Regional Conference – Ongoing discussions • Florida • Australia & New Zealand national delivery project • South Africa Rethinking Conference • Informal, ad hoc organization Related Threads Automation • Self-service has arrived – Elf – Library Thing – Book club software/groups • Open Search for web-based access to OPACs • Open Source promises new workflows and challenges
- 3. 3 Interlibrary Loan Codefor the United States Explanatory Supplement, Revised 2007 “Technology has expanded accessibility options beyond traditional library-to-library transactions. Unmediated requests, direct-to- user delivery, purchase-on-demand options, and increasing full text availability are exciting developments in resource sharing. At present, the Interlibrary Loan Code provides guidelines for established practices. However, libraries and other information centers are encouraged to explore and use non-traditional means where available to ensure maximum accessibility and convenience for users. More information for libraries interested in new ideas for resource sharing can be found at: http://www.ala.org/ala/rusa/rusaourassoc/rusasections/stars/stars sections/committeesa/rrscomm/rrscomm.htm” Redefining “available” • Boucher’s ILL Handbook excludes owned or “should have owned” items, regardless of status • ILL/DD discussion recently – Majority said they request if checked out – “The original rule…dates from a time when ILL service was limited to faculty & graduate students & when libraries expected to collect everything their clientele would normally need. Things are different now.” Pat Markley, Siena College Full Text Digitization • Google Scholar • MS Live Search (abandoned May 2008) • Open Content Alliance (OCA) – Brewster Kahle & Boston Library Consortium – Freely available (not restricted to single search tool) • Print on demand; post to web for viewing • Scan on demand Articles on Social Networking Sites • BioMed database allows posting articles to – Cite-U-Like – Connotea – Facebook Statewide Outreach Wyoming Libraries
- 4. 4 Wyoming Libraries ProposedAdd-on Back to Rethinking Initiative… • Policies & Cultural Issues – RUSA STARS Committee – Manifesto • User Needs – Usability studies, input on interop • Delivery – New, Valerie Horton Chair • Marketing – Logo, publications, FAQ, presentation archive • Interoperability – “GetIt!” Button – Landscape Policies and Cultural Issues • Manifesto – State endorsement – Translation into various languages • Collect & publicize success stories • RRS Wiki will link to www.libsuccess.org • Prepare talking points/hard questions FAQ • Contribute to Interlibrary Loan Code for the US • Liaison with international resource sharing groups • Gina Persichini, Idaho State Library, Chair • ALA RUSA STARS Rethinking Resource Sharing Policies Committee Policies Manifesto Minimize restrictions Options for users Global access Encourage sharing among non-library entities Reference is vital Fair costs Easy library registration Radical Policy Ideas • Floating collections • Purchase on demand & give to requester • User purchases & donates to library • Direct delivery to patrons from lending library • 7-day/week deliveries • No due dates, no overdues • Automatic renewals unless requested
- 5. 5 User Needs • Newlyre-formed group • "Engaging the Community in Rethinking" Project • Usability studies • User surveys; non-user surveys • Input to Interop Group Delivery Committee • New • Lots of interest from Delivery Forum 2006 • Your Library @ Home • National courier; commercial carriers • Buy/donate • Electronic delivery • Brenda Bailey-Hainer, BCR, Chair Marketing Committee • New • Promote activities of RRS • Publish articles in library journals • Bookmarks in delivered items • Activities for events, speakers, etc. • Beth Posner, CUNY, chair Interoperability Group GET IT!... Interoperability Issues • Compiled a list of issues & categorized it – Interoperability within a single standard – Interoperability between library standards – Interoperability with commercial standards • Common issues were STAFF related • Solving them would not directly impact USERS • Leapfrog today’s interoperability issues GET-IT Button Project • Improve library visibility for web users • Modular plug-in for web browsers – Firefox first (easy) • Extensible, open source, cross-vendor • Proof of Concept completed June 2007 • Delays due to legal issues with open source license & use of commercial websites • Gail Wanner, SirsiDynix, Chair • John Bodfish, OCLCPica & Mary Heath, CDL, engineering leaders
- 6. 6 GET-IT Diagram Internet GET-IT NCIP Update:Growing Pains Candy Zemon, NCIP -IG chair Despite many current successful implementations of both direct consortial borrowing and self service applications, NCIP is not yet as widely used as developers might wish. There are several real and pe rceived hurdles slowing more widespread adoption. The NCIP Implementers’ Group spent its September meeting addressing those issues. Eight specific problem areas formed the agenda of the three -day meeting. 1. extension mechanism 2. smaller messages 3. DTD/schema 4. transport options 5. reported defects 6. profile structure and purpose 7. supporting documentation for developers and other interest groups 8. ILL/wider resource sharing ramifications Coming out of this meeting are several specific initiatives to produce documentation and examples, to correct a small number of defects identified over the last few Search Results Profile Sources Options & Terms Get-It Demo
- 7.
- 8.
- 9. 9 What’s Next forGETIT! • Resolve legal issues – Online bookseller licensing • Amazon • Others – OCLC Open Source license • Make it available for use as an open source plug-in • Encourage library-related programmers to continue development – Work on User Interface – Profiling for user location & preferences – Tie in with non-library resources – Port to other web browsers Like GetIt! Check out Book Burro New Landscape • Goal: Identify gaps, interoperability roadblocks • Visual picture of today’s interoperability options Traditional ILL Workflow Diagram
- 10. 10 www Catalogs DB’s FIND GET Authen- ticate Resource Sharing Interlibrary Loan DELIVERY HTTP HTTPS SIP, NCIP, LDAP, Kerberos, proprietary, Shibboleth,etc. Z39.50, OpenURL HTTP. HTTPS NCIP ISO ILL, GSM Postal, Commercial Delivery, Email, Fax, Post, OpenURL, Ariel, Odyssey, Relais Request Transfer Message Not implemented Some implementations Widely implemented DCB Doesn’t interoperate Selective interoperation Works HTTP HTTPS OpenURL, proprietary, Z39.50, etc. X a standard X not a standard www Pre-FIND: AUTHENTICATE Authen- ticate HTTP HTTPS SIP, NCIP, LDAP, Kerberos, Athena, RPA., thumbprint, OpenID, etc. HTTP HTTPS Manual, proprietary DB’s HTTP HTTPS X a standard X not a standard Doesn’t interoperate Selective interoperation Works HTTP, HTTPS www Catalogs DB’s FIND HTTP HTTPS Z39.50, OpenURL Dublin Core, SQL, GRS, OAI, XML, etc. Manual, ProprietaryHTTP HTTPSHTTP HTTPS Z39.50, OpenURL OpenURL, Proprietary, Z39.50, etc. HTTP HTTPS Manual, Proprietary X a standard X not a standard Doesn’t interoperate Selective interoperation Works GET Resource Sharing Interlibrary Loan NCIP ISO ILL, GSM Request Transfer Message DCB www HTTP HTTPS Manual, Proprietary Manual, Proprietary Manual Proprietary X a standard X not a standard Doesn’t interoperate Selective interoperation Works For-fee, e-commerce E-commerce E-commerce E-commerce www Catalogs Resource Sharing Interlibrary Loan DELIVERY HTTP HTTPS OpenURL NCIP ISO ILL, GSM Postal, Commercial Delivery, Email, Fax, Post, OpenURL, Ariel, Odyssey, Relais Request Transfer Message DCB Z39.50 HTTP HTTPS Manual Manual Manual HTTP HTTPS Manual HTTP HTTPS Not implemented Some implementations Widely implemented Manual X a standard X not a standard Doesn’t interoperate Selective interoperation Works Conclusions • Overlapping standards exist – Gap between ISO ILL and NCIP – Focus is on physical items • No clear preferred paths; still a maze • Many non-standard links exist • Proprietary solutions common • Interoperability is possible but not always easy We have lots of work to do on standards and implementing them!
- 11. 11 Next Steps • Addingmore scenarios – Paths through the landscape – Barriers to success • Adding overlay of future, desired landscape – True interoperability – Physical and electronic – Patron-focused – Standards-based Future: Standards, WebAPIs, Mashups • ISO ILL (ISO 10160/10161) – Reconfirmed 2007 – No enhancements planned • NISO Circulation Interchange Protocol (Z39.83) – V. 2 ballot approved – Huge promise for ILL & ILS interoperability • Non-Standard User Appliances – LibraryThing – LibraryElf – MyLibrary and social networking sites Rethinking: How can you help? • Offer patron-initiated requesting; service to all • Create/join a regional resource sharing consortium • Automate staff processes • Review policies – are they really necessary? • Consider “radical” changes – Home delivery – Floating collections – Collective collection development – No due dates; recall item when requested – Incentives for early return instead of overdue fines Librarians, throw off your policies & expose your resources! Dare to Share!! Resources/Links Rethinking Resource Sharing http://www.rethinkingresourcesharing.org ALA Rethinking Committee http://www.ala.org/ala/rusa/rusaourassoc/rusasections/ stars/starssections/committeesa/rrscomm/rrscomm.htm Gail Wanner Resource Sharing Market Manager, SirsiDynix gail.wanner@sirsidynix.com