Rachel Vacek

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From Siloed to Connected - Using Engagement as a Means to Improve the Culture of a Library Division

Search, Report, Wherever You Are: A Novel Approach to Assessing User Satisfaction with a Library Discovery Interface

Our Website Redesign Project and the Creation of a DEIA statement

Personal README Files: User Manuals for Library Staff

Transforming Organizational Culture Using UX Strategies

Practicing intentionality in team and project work

Transforming library culture with a Digital Accessibility Team

Service Design: Thinking Holistically About Services and Technology

Challenges and Opportunities in Library Discovery

Customizing Discovery Interfaces: Understanding Users’ Behaviors and Providing Better Service

Challenges and Opportunities in Customizing Library Repository User Interfaces

Transforming an Organization through Service and Space Design Strategy

Fostering Great Experiences for UX-Tasked Student Workers

Fostering Organizational Change through Service and Space Design Strategy

Keeping UX Practical: Integrating User Experience Practices into Projects