The document describes a system that allows patients to access and manage their health information online through a secure portal. It discusses features such as storing personal health records, making appointments, communicating with doctors, downloading medical records, and sharing health information with authorized parties. The goal is to provide patients with control over their health data and an easy way to stay connected with providers.
This document summarizes research on using biometrics for identity management in healthcare applications. The research examines applying biometrics to authenticate access to medical records while preserving privacy. It analyzes the identity management requirements of patients, physicians and providers. Preliminary results found no statistical difference in skin characteristics or fingerprint image quality between nurses and others, but did find a difference in matching performance. Future work will analyze different biometric technologies for specific healthcare operations and examine usability issues.
Evidence for Designing Patient Rooms at Northwest Community HospitalCannonDesign
The document discusses evidence for designing patient rooms at Northwest Community Hospital. It outlines several guiding principles that were established to shape the size and configuration of the rooms, including standardization, adaptability, privacy, technology, and patient-centered care. These principles were tested in a Vision Center and aim to address factors like patient safety, satisfaction, stress reduction, and infection control. The design incorporates the latest research on these issues. A PEP Council of nursing directors reviewed decisions for compliance with the guiding principles.
HxRefactored -Aha Media Group - Ahava LeibtagHxRefactored
The document discusses creating empathetic healthcare content. It defines empathy and notes that content is a conversation that reveals an organization. A survey of 200 patients found they value compassion, patient focus, and multidisciplinary care in content over terms like advanced or world-class. The document advocates understanding patient perspectives to have meaningful conversations that meet their informational needs.
This document discusses empathy-based facilitation for hospital/healthcare management. It promotes using visual tools and serious play to build empathy, safety, and trust among medical professionals. This allows professionals to openly share their perspectives and develop shared visions and solutions. The approach aims to motivate staff and improve organizational outcomes like staff retention, productivity and cost reductions. It encourages healthcare managers to try these empathy-based visual facilitation techniques.
Directors of communications from 15 Swedish county councils visited London to learn more about the health and care system in England.This presentation is from this visit.
NHS Improving Quality planned and hosted the study tour as a result of close links with Jönköping, one of the councils represented in the delegation. Our guests learned about the important role of communications specialists in transforming healthcare in England, and the leading role NHS Improving Quality has taken in engaging and mobilising staff at scale and pace.
During the study tour it became obvious that many of the challenges and opportunities we face in our health and care system mirror those in Sweden, in particular issues such as emergency care, obesity and smoking, patient safety and working with the media. This was a fantastic opportunity for NHS Improving Quality to strengthen alliances at an international level and share ideas and approaches, and we hope to build on this in the future
The document provides guidelines for effectively handling patient complaints at a hospital reception desk. It emphasizes the importance of listening to patients, resolving their issues, following up with them, and treating all patients with respect. Key recommendations include allowing patients to fully explain their complaints without interruption, empathizing with their perspective, apologizing even if the staff is not at fault, and ensuring complaints are properly addressed and resolved to improve the overall patient experience.
Crisis Communication - Hospital Administrationceciliah86
A crisis is defined as a significant threat that can damage an organization's operations, stakeholders, and industry if not handled properly. It poses threats to public safety, financial losses, and reputation. A crisis brings disrepute and endangers an organization's future profitability and survival. Crises faced by hospitals include natural disasters, technological issues, confrontations, malevolence, skewed management values, deception, and misconduct. Crisis management involves warning, point of no return, cleanup, and return to normal stages. Communication planning requires risk assessment, developing a response plan, responding, and recovering. During a crisis, an organization must have a designated spokesperson, communications command center, visibility from leadership, and flood target audiences with ongoing
The document discusses problematic communication issues in three patient cases at St. Mary's Medical Center and reviews potential solutions. It presents the advantages and disadvantages of current communication tools used at the hospital. It also provides an overview of literature on in-hospital communication systems and glimpses into future solutions to improve information sharing between clinicians to prevent medical errors.
This document summarizes research on using biometrics for identity management in healthcare applications. The research examines applying biometrics to authenticate access to medical records while preserving privacy. It analyzes the identity management requirements of patients, physicians and providers. Preliminary results found no statistical difference in skin characteristics or fingerprint image quality between nurses and others, but did find a difference in matching performance. Future work will analyze different biometric technologies for specific healthcare operations and examine usability issues.
Evidence for Designing Patient Rooms at Northwest Community HospitalCannonDesign
The document discusses evidence for designing patient rooms at Northwest Community Hospital. It outlines several guiding principles that were established to shape the size and configuration of the rooms, including standardization, adaptability, privacy, technology, and patient-centered care. These principles were tested in a Vision Center and aim to address factors like patient safety, satisfaction, stress reduction, and infection control. The design incorporates the latest research on these issues. A PEP Council of nursing directors reviewed decisions for compliance with the guiding principles.
HxRefactored -Aha Media Group - Ahava LeibtagHxRefactored
The document discusses creating empathetic healthcare content. It defines empathy and notes that content is a conversation that reveals an organization. A survey of 200 patients found they value compassion, patient focus, and multidisciplinary care in content over terms like advanced or world-class. The document advocates understanding patient perspectives to have meaningful conversations that meet their informational needs.
This document discusses empathy-based facilitation for hospital/healthcare management. It promotes using visual tools and serious play to build empathy, safety, and trust among medical professionals. This allows professionals to openly share their perspectives and develop shared visions and solutions. The approach aims to motivate staff and improve organizational outcomes like staff retention, productivity and cost reductions. It encourages healthcare managers to try these empathy-based visual facilitation techniques.
Directors of communications from 15 Swedish county councils visited London to learn more about the health and care system in England.This presentation is from this visit.
NHS Improving Quality planned and hosted the study tour as a result of close links with Jönköping, one of the councils represented in the delegation. Our guests learned about the important role of communications specialists in transforming healthcare in England, and the leading role NHS Improving Quality has taken in engaging and mobilising staff at scale and pace.
During the study tour it became obvious that many of the challenges and opportunities we face in our health and care system mirror those in Sweden, in particular issues such as emergency care, obesity and smoking, patient safety and working with the media. This was a fantastic opportunity for NHS Improving Quality to strengthen alliances at an international level and share ideas and approaches, and we hope to build on this in the future
The document provides guidelines for effectively handling patient complaints at a hospital reception desk. It emphasizes the importance of listening to patients, resolving their issues, following up with them, and treating all patients with respect. Key recommendations include allowing patients to fully explain their complaints without interruption, empathizing with their perspective, apologizing even if the staff is not at fault, and ensuring complaints are properly addressed and resolved to improve the overall patient experience.
Crisis Communication - Hospital Administrationceciliah86
A crisis is defined as a significant threat that can damage an organization's operations, stakeholders, and industry if not handled properly. It poses threats to public safety, financial losses, and reputation. A crisis brings disrepute and endangers an organization's future profitability and survival. Crises faced by hospitals include natural disasters, technological issues, confrontations, malevolence, skewed management values, deception, and misconduct. Crisis management involves warning, point of no return, cleanup, and return to normal stages. Communication planning requires risk assessment, developing a response plan, responding, and recovering. During a crisis, an organization must have a designated spokesperson, communications command center, visibility from leadership, and flood target audiences with ongoing
The document discusses problematic communication issues in three patient cases at St. Mary's Medical Center and reviews potential solutions. It presents the advantages and disadvantages of current communication tools used at the hospital. It also provides an overview of literature on in-hospital communication systems and glimpses into future solutions to improve information sharing between clinicians to prevent medical errors.
This document discusses etiquette and best practices for communicating effectively via email, which is referred to as netiquette. Some key guidelines include being conscious of tone and audience, using proper grammar and brevity, thinking carefully about subject lines and attachments, and avoiding negative, rude, or inappropriate content. Proper netiquette helps ensure emails are professional, clear and respectful.
Mobile phones have become a part of our life as good as an organ in our body. But seldom we think that, we need to have some etiquette for the usage of mobile phones
The document discusses telephone etiquette and best practices for phone interactions. It recommends answering calls promptly, introducing yourself and your organization, focusing fully on the caller, speaking clearly, avoiding jargon, addressing callers by name, staying calm, and listening actively. The document also outlines five phases of a successful call: opening, building rapport, collecting information, providing solutions, and closing. Contact details are provided for further information.
Different types of patients encountered in social mediaBuboy Tapia
The document discusses different types of patients, family, and friends encountered on social media, including the grateful, optimist/encourager, ranter, documenter, call a friend type, fundraiser, product endorser, and information giver/sharer. It also touches on themes of conducting oneself online, information sharing, product promotion, patient privacy and dignity, and crowdfunding. The last part mentions advocating for inclusion of chronic dialysis patients as persons with disabilities.
This document discusses patient classification systems (PCS). It defines PCS as a method to group patients based on their nursing care needs. The purposes of PCS include determining nursing staffing needs and workload. There are different types of PCS, including descriptive systems, checklist systems, and time-based systems. Effective PCS groups patients into categories based on factors like acuity, dependency, and time required for care. PCS are important for quality care, staff satisfaction, and monitoring standards.
The document discusses critical care, describing the intensive care team, critical care nursing, the seven Cs of critical care, and the roles of critical care nurses, units, and physicians. It outlines staffing requirements for critical care units, including nurses, respiratory therapists, and physician subspecialists who should be available to treat critically ill patients.
This document discusses the role and responsibilities of front desk executives in a hospital setting. It emphasizes the importance of professionalism, promptness, courtesy, and teamwork. Specific guidelines are provided for each area, including maintaining a positive attitude, being organized, greeting callers appropriately, and treating all patients and visitors with respect. The front desk is described as the first point of contact and image of the hospital, so front desk executives must provide extraordinary customer service and address any complaints to ensure patient satisfaction.
The document discusses the roles and responsibilities of nursing services in a hospital. It outlines the organization of nursing which focuses on patient care and education. Nursing services are categorized into nursing care, administration, and education. The roles involve ensuring quality care, staff management, monitoring performance, and maintaining standards. Different nursing approaches and methods like functional, team, and patient care are explained.
The document discusses various methods of evaluating nursing services including self-evaluation, peer evaluation, patient satisfaction, utilization review, and their application to nursing. It provides details on the purposes, benefits, tools and processes for self-evaluation and peer evaluation. It also outlines components and methods for evaluating patient satisfaction and the aims of utilization review. Evaluation is described as important for improving nursing services and ensuring appropriate and efficient care.
Five Fun Activities to Build Listening Skillsallisg43
Can listening activities be fun and motivating? These slides look at listening in the EFL classroom and outline five fun and easy-to-use activities to help EFL learners build listening skills in an enjoyable and exciting way. Material from the e-future texts Listen Up and Listen Up Plus are used in the slides.
These slides are from a presentation delivered at KOTESOL in Seoul on October 12th, 2013.
This document discusses the importance of listening skills. It begins by explaining that listening is the most used communication skill, taking up 45% of our time, but it is the least taught. It then identifies why listening skills are important for employability. The document outlines common barriers to effective listening and bad listening habits. It describes different types of listening including active listening and reflective listening. It provides tips for effective listening such as avoiding distractions, being open-minded, and paraphrasing. Finally, it emphasizes that listening requires mental effort and involves more than just hearing.
The document provides information on developing effective communication skills. It discusses communication principles like giving and gathering good information to build mutual trust. It also covers developing assertive communication skills through principles like focusing on solutions rather than problems. The document recommends developing active listening skills such as paraphrasing, reflecting feelings, and synthesizing ideas to better understand others.
This document provides an agenda and overview for a pharmaceutical sales training. It covers key selling concepts and steps including defining the customer's needs, presenting product benefits, handling objections, discussing price, and closing the sale. The 7 basic selling steps are outlined as 1) pre-call planning, 2) opening, 3) questioning, 4) presentation, 5) handling objections, 6) closing, and 7) post-call analysis. Key frameworks like DAPA (define, accept, prove, accept) and techniques like the funnel method and sandwich method for discussing price are also summarized. The overall aim is to develop an effective sales approach to create success for pharmaceutical brands.
The document summarizes Earl Steinberg's presentation about care management at Geisinger. It provides an overview of Geisinger, highlights its key attributes that enable innovation, and describes some of its notable programs and results. It also outlines Geisinger's plans to open a new Center for Health Care Transformation and efforts to disseminate its approaches.
This presentation provides a brief description of the history behind the formation of the Indiana Health Information Exchange as well as a quick summary of the services offered. This presentation is given frequently to groups interested in learning more about IHIE and is updated often.
Improving Outcomes And Efficiencies Of Managing Patients In The Community - A...healthcareisi
This document discusses improving patient care and efficiencies through community-based care and remote monitoring technologies. It describes how telehealth, mobile apps, and remote patient monitoring devices can help manage patients with long-term conditions at home, reducing hospital visits and healthcare costs. Case studies show these technologies lowering emergency visits and hospital admissions while improving outcomes for patients and caregivers.
The document discusses patient relationship management (PRM) and its benefits for healthcare providers. It outlines key healthcare trends driving the need for PRM, such as rising costs, patient choice, and emphasis on quality and satisfaction. PRM helps providers improve patient flow, outcomes and experience by facilitating communication across clinical systems. The presentation includes a case study of a UK healthcare provider that implemented PRM in phases to control patient interactions, interface with clinical systems, optimize resource use, and eventually enable chronic disease management.
Ailsa Claire: Meeting the information needs of clinical commissioning groupsThe King's Fund
The document discusses the information needs of clinical commissioning groups to support patient choice, clinical decision making, and efficient healthcare delivery. It outlines that clinical commissioning groups will require integrated patient-level data, risk stratification tools, and timely financial and activity information. The document also emphasizes establishing national data standards and contractual obligations around data sharing to enable effective commissioning.
This presentations provides guidance on the necessary steps needed to build a sustainable health information exchange. For more information, please see the contact information on the final slide.
This document discusses etiquette and best practices for communicating effectively via email, which is referred to as netiquette. Some key guidelines include being conscious of tone and audience, using proper grammar and brevity, thinking carefully about subject lines and attachments, and avoiding negative, rude, or inappropriate content. Proper netiquette helps ensure emails are professional, clear and respectful.
Mobile phones have become a part of our life as good as an organ in our body. But seldom we think that, we need to have some etiquette for the usage of mobile phones
The document discusses telephone etiquette and best practices for phone interactions. It recommends answering calls promptly, introducing yourself and your organization, focusing fully on the caller, speaking clearly, avoiding jargon, addressing callers by name, staying calm, and listening actively. The document also outlines five phases of a successful call: opening, building rapport, collecting information, providing solutions, and closing. Contact details are provided for further information.
Different types of patients encountered in social mediaBuboy Tapia
The document discusses different types of patients, family, and friends encountered on social media, including the grateful, optimist/encourager, ranter, documenter, call a friend type, fundraiser, product endorser, and information giver/sharer. It also touches on themes of conducting oneself online, information sharing, product promotion, patient privacy and dignity, and crowdfunding. The last part mentions advocating for inclusion of chronic dialysis patients as persons with disabilities.
This document discusses patient classification systems (PCS). It defines PCS as a method to group patients based on their nursing care needs. The purposes of PCS include determining nursing staffing needs and workload. There are different types of PCS, including descriptive systems, checklist systems, and time-based systems. Effective PCS groups patients into categories based on factors like acuity, dependency, and time required for care. PCS are important for quality care, staff satisfaction, and monitoring standards.
The document discusses critical care, describing the intensive care team, critical care nursing, the seven Cs of critical care, and the roles of critical care nurses, units, and physicians. It outlines staffing requirements for critical care units, including nurses, respiratory therapists, and physician subspecialists who should be available to treat critically ill patients.
This document discusses the role and responsibilities of front desk executives in a hospital setting. It emphasizes the importance of professionalism, promptness, courtesy, and teamwork. Specific guidelines are provided for each area, including maintaining a positive attitude, being organized, greeting callers appropriately, and treating all patients and visitors with respect. The front desk is described as the first point of contact and image of the hospital, so front desk executives must provide extraordinary customer service and address any complaints to ensure patient satisfaction.
The document discusses the roles and responsibilities of nursing services in a hospital. It outlines the organization of nursing which focuses on patient care and education. Nursing services are categorized into nursing care, administration, and education. The roles involve ensuring quality care, staff management, monitoring performance, and maintaining standards. Different nursing approaches and methods like functional, team, and patient care are explained.
The document discusses various methods of evaluating nursing services including self-evaluation, peer evaluation, patient satisfaction, utilization review, and their application to nursing. It provides details on the purposes, benefits, tools and processes for self-evaluation and peer evaluation. It also outlines components and methods for evaluating patient satisfaction and the aims of utilization review. Evaluation is described as important for improving nursing services and ensuring appropriate and efficient care.
Five Fun Activities to Build Listening Skillsallisg43
Can listening activities be fun and motivating? These slides look at listening in the EFL classroom and outline five fun and easy-to-use activities to help EFL learners build listening skills in an enjoyable and exciting way. Material from the e-future texts Listen Up and Listen Up Plus are used in the slides.
These slides are from a presentation delivered at KOTESOL in Seoul on October 12th, 2013.
This document discusses the importance of listening skills. It begins by explaining that listening is the most used communication skill, taking up 45% of our time, but it is the least taught. It then identifies why listening skills are important for employability. The document outlines common barriers to effective listening and bad listening habits. It describes different types of listening including active listening and reflective listening. It provides tips for effective listening such as avoiding distractions, being open-minded, and paraphrasing. Finally, it emphasizes that listening requires mental effort and involves more than just hearing.
The document provides information on developing effective communication skills. It discusses communication principles like giving and gathering good information to build mutual trust. It also covers developing assertive communication skills through principles like focusing on solutions rather than problems. The document recommends developing active listening skills such as paraphrasing, reflecting feelings, and synthesizing ideas to better understand others.
This document provides an agenda and overview for a pharmaceutical sales training. It covers key selling concepts and steps including defining the customer's needs, presenting product benefits, handling objections, discussing price, and closing the sale. The 7 basic selling steps are outlined as 1) pre-call planning, 2) opening, 3) questioning, 4) presentation, 5) handling objections, 6) closing, and 7) post-call analysis. Key frameworks like DAPA (define, accept, prove, accept) and techniques like the funnel method and sandwich method for discussing price are also summarized. The overall aim is to develop an effective sales approach to create success for pharmaceutical brands.
The document summarizes Earl Steinberg's presentation about care management at Geisinger. It provides an overview of Geisinger, highlights its key attributes that enable innovation, and describes some of its notable programs and results. It also outlines Geisinger's plans to open a new Center for Health Care Transformation and efforts to disseminate its approaches.
This presentation provides a brief description of the history behind the formation of the Indiana Health Information Exchange as well as a quick summary of the services offered. This presentation is given frequently to groups interested in learning more about IHIE and is updated often.
Improving Outcomes And Efficiencies Of Managing Patients In The Community - A...healthcareisi
This document discusses improving patient care and efficiencies through community-based care and remote monitoring technologies. It describes how telehealth, mobile apps, and remote patient monitoring devices can help manage patients with long-term conditions at home, reducing hospital visits and healthcare costs. Case studies show these technologies lowering emergency visits and hospital admissions while improving outcomes for patients and caregivers.
The document discusses patient relationship management (PRM) and its benefits for healthcare providers. It outlines key healthcare trends driving the need for PRM, such as rising costs, patient choice, and emphasis on quality and satisfaction. PRM helps providers improve patient flow, outcomes and experience by facilitating communication across clinical systems. The presentation includes a case study of a UK healthcare provider that implemented PRM in phases to control patient interactions, interface with clinical systems, optimize resource use, and eventually enable chronic disease management.
Ailsa Claire: Meeting the information needs of clinical commissioning groupsThe King's Fund
The document discusses the information needs of clinical commissioning groups to support patient choice, clinical decision making, and efficient healthcare delivery. It outlines that clinical commissioning groups will require integrated patient-level data, risk stratification tools, and timely financial and activity information. The document also emphasizes establishing national data standards and contractual obligations around data sharing to enable effective commissioning.
This presentations provides guidance on the necessary steps needed to build a sustainable health information exchange. For more information, please see the contact information on the final slide.
The document summarizes a presentation given by Jeff Miller on the North Carolina Health Information Exchange (NC HIE). The NC HIE is a nonprofit organization established in 2010 to facilitate the secure exchange of health information across the state. It has a 25-member board of directors and four workgroups focused on clinical operations, governance, finance, and legal/policy issues. The goals of the NC HIE are to improve medical decision making, care coordination, health outcomes, and reduce costs. It plans to provide a range of services through multiple phases, including a clinical portal, provider directory, secure messaging, and analytics. Benefits include better care integration, communication, insight, agility and customization for the North Carolina health ecosystem.
The document summarizes a presentation given by Jeff Miller about the North Carolina Health Information Exchange (NC HIE). The NC HIE is a nonprofit organization established in 2010 to facilitate the secure exchange of health information across the state. It has a 25-member board of directors and four workgroups focused on clinical operations, governance, finance, and legal/policy issues. The goals of the NC HIE are to improve medical decision making, care coordination, health outcomes, and reduce costs by enabling the access and exchange of health data. The NC HIE provides various services like connectivity with participating systems, a clinical portal, secure messaging, and will expand offerings over time. Benefits of the NC HIE include better, safer, more
The document summarizes a presentation given by Jeff Miller on the North Carolina Health Information Exchange (NC HIE). The NC HIE is a nonprofit organization established in 2010 to facilitate the secure exchange of health information across the state. It has a 25-member board of directors and four workgroups focused on clinical operations, governance, finance, and legal/policy issues. The goals of the NC HIE are to improve medical decision making, care coordination, health outcomes, and reduce costs by enabling the access, exchange and analysis of health data. The NC HIE provides various services like connectivity with participating systems, a clinical portal, secure messaging, and will expand offerings over time. Benefits include better integrated and coordinated care, improved communication
The ipas bedside interactive patient advocacy touch screen system is an interactive patient education system that provides benefits to both patients and staff. It improves the overall patient experience and hospital efficiencies by providing interactive patient education, reducing information turnaround time through digital surveys and real-time data reports, and increasing patient advocacy coverage and HCAHPS scores. Key features include patient education, surveys, real-time data reports, administrative dashboard, entertainment, webcam, and content management interface.
Standards and Interoperability - Connected HealthcarePankaj Vaish
The document summarizes a presentation on connected healthcare in a hybrid environment. It discusses common problems in healthcare like rising costs and an aging population. It promotes patient-centric integrated care enabled by technology and standards. The presentation outlines Religare Technologies' connected care solutions like remote patient monitoring, telemedicine, and a 24/7 doctor helpline. Interoperability, security, and privacy are key to adopting integrated healthcare models.
Charlie Keller, a primary care physician at Mercy Clinics, Inc. describes Mercy's experience with shared decision making implementation.
This presentation was part of a Shared Decision Making Month webinar -- Shared Decision Making in the Real World: Stories from the Frontline.
Mn Broadband Task Force Beacon Presentation 5 8-12
Vip doctors & patients presentation 4.11.2013
1. VIP Patients
System Overview
Connect Access Navigate
VIP Business Solutions, LLC 187 Millburn Avenue, Suite 103 Millburn, NJ 07041 973-346-7572
2. Patient-
Centered
Care
Patient Patient
Health Care Social Media
Bridging the Communication Gap
VIP Business Solutions, LLC 187 Millburn Avenue, Suite 103 Millburn, NJ 07041 973-346-7572
3. • Health Information Technology
• Interoperability
• Portability
• Connectivity
End User
• Secure Portal
• Public Key Infrastructure
VIP Business Solutions, LLC 187 Millburn Avenue, Suite 103 Millburn, NJ 07041 973-346-7572
4. Health Information Exchange
Primary
Care
Health
Hospital
IT
VIP Doctors
Chronic
VIP Patients
Labs Disease
Home
Patient-Centered Read-
Care mission
Care
Spouse
Specialist
Family
Pharmacy Radiology
Quality
VIP Business Solutions, LLC 187 Millburn Avenue, Suite 103 Millburn, NJ 07041 973-346-7572
5. • Store personal health
Share Join
information
• Make an appointment online
Security
• Arrange a telehealth consult Connectivity
Portability
• Trend health with online tools Interoperability
Manage Store
• Manage an entire family’s
health
• Receive medication reminders Organize
• Access social media
VIP Business Solutions, LLC 187 Millburn Avenue, Suite 103 Millburn, NJ 07041 973-346-7572
7. • Consent Management
– Patient controlled access
• Allow
• Deny
• Emergency only
– Reviewable audit log
• Monitor access activity
– Change / regulate access
• Select what information is
viewable
• Modify access parameters
from any where in the world
VIP Business Solutions, LLC 187 Millburn Avenue, Suite 103 Millburn, NJ 07041 973-346-7572
8. • Integrate, collaborate &
understand
– Import data from a provider
using a CCD / CCDA format
– Add your own health
information
– Review a longitudinal
synthesis of your health
information
– Read the provider’s notes
– Learn more about the health
problem, treatment, and
medication
VIP Business Solutions, LLC 187 Millburn Avenue, Suite 103 Millburn, NJ 07041 973-346-7572
9. • Hit the Blue Button!
– Download the health
record into different file
formats
– Save to a hard drive
– Print a paper copy
– Carry them with you
– Send PHR as a direct
message to the provider
with direct email address
VIP Business Solutions, LLC 187 Millburn Avenue, Suite 103 Millburn, NJ 07041 973-346-7572
10. • Keep your PHR current
and accurate
– Communicate with ANY EHR
with encryption (Public Key
Infrastructure)
– Send your records ahead of
your appointment
– Receive updated records from
your provider
– Maintain and share health
metrics (e.g. blood pressure,
glucose)
VIP Business Solutions, LLC 187 Millburn Avenue, Suite 103 Millburn, NJ 07041 973-346-7572
11. • Use a SINGLE Patient
Portal
– Reach out to all systems
that house your health
data electronically.
– Connect to multiple
tethered patient portals.
– Import your personal
health information into a
central repository
VIP Business Solutions, LLC 187 Millburn Avenue, Suite 103 Millburn, NJ 07041 973-346-7572
12. • Set-up Proxy Access
– Add an authorized proxy
– Manage another
individual’s health from a
single account
• One Click and you’re
there!
– Enjoy all the same
benefits of an individual
account
VIP Business Solutions, LLC 187 Millburn Avenue, Suite 103 Millburn, NJ 07041 973-346-7572
13. • Know Your Rights
– Protected health
information
– HIPAA compliance
– State laws and
regulations
• Patient Education
– Health problems,
treatment
recommendations, and
medications
– Resources that explain
privacy protection laws
VIP Business Solutions, LLC 187 Millburn Avenue, Suite 103 Millburn, NJ 07041 973-346-7572
14. • Stay Connected with
Providers Using Secure,
Direct Communication
– Send a secure message
– Read provider responses
– Get questions answered
– Prescription / appointment
reminders
• Have a secure, one-on-one
telehealth appointment
with your health care
provider following a HIPAA
setting
VIP Business Solutions, LLC 187 Millburn Avenue, Suite 103 Millburn, NJ 07041 973-346-7572
15. Vision
VIP Doctors & Patients will be the first choice in
information technology for patient connectivity
and portability among health care
organizations, providers, and patients.
www.bestVIPpatients.com
VIP Business Solutions, LLC 187 Millburn Avenue, Suite 103 Millburn, NJ 07041 973-346-7572