Vikas Kumar is a married male born in 1984 seeking a career in the service industry. He has a diploma in computer from DOEACC Society and a bachelor's degree in public administration, political science, and philosophy. His strengths include a positive attitude, self-determination, discipline, team spirit, and ability to work under pressure. Currently employed by Aircel Ltd. as a Retail Key Account Manager from 2014-2016, his responsibilities include identifying new clients, managing existing channel partners, ensuring customer satisfaction, and preparing sales reports. Previously, he worked at Genpact India from 2010-2014 as a Process Developer supervising a team and handling loan collections across India.

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Profile

2. Vikas Kumar
Personal Detail:
DOB : 18-Jan-84
Sex : Male
Status : Married
Contact Details:

SO Sh. Kamlesh Kumar,
House No.17, Ward No.04,
Opp. Baba Balak Nath Tilla,
Nr. Tara Chand Vatika, Old
Abadi, Sri Ganganagar,
Rajasthan-335001

+91-9928651177
E-Mail
Vikaskumar2912@gmail.co
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Strengths:
 Positive Attitude
 Self Determined
 Disciplined
 Team Spirit
 Ability to work
under pressure
Willing to Relocate :
 Yes
Career Objective:
To make career in Service Industry as a challenging position in a professional organization
where I can enhance my skills, strengths and contribute to success of my organization.
Education:
Qualification:
 ‘O’ Level diploma in Computer from DOEACC SOCIATY, New Delhi
 Bachelor of Arts( Public Add., Political Sci., Philosophy ) from Maha Raja Ganga Singh
university, Bikaner
 Senior Secondary from Board of Secondary Education Rajasthan, Ajmer
Key Skills :
 Team Management
 Handling customer grievances and resolving issues.
 Data Management & Data Analysis
 Coordination for different tasks at a time
 Crisis management
 Channel/ Retail Management
Current Employer :
Aircel Ltd.
July.2014 to Feb.2016
Designation RKAM (Retail Key Account Manager- Sales) - On the
role of Vindsor Management Consultants Pvt. Ltd.
Job Profile  Identifying prospective clients, generating
business from new accounts and developing them
to achieve consistent profitability.
 Identify and take Business growth from existing
channel/ retail partners.
 Building and maintaining healthy business
relations with major clientele, ensuring maximum
customer satisfaction by achieving delivery &
quality norms.
 Handling Channel Distribution in Local City and
Sales data for Zone ( 4 District in Zone)
 Prepare and Manage Data of MIS report for Sales.
 CAF Management of APP’s.
Previous Work Experience:
Genpact India
June’2010 to June’2014
Designation Process Developer
Job Profile:  Working for PAN India Banking Collection( Loans & Cards)
 Supervising a Team of 6 members in MIS
 Handling PAN India Collection for Loans-X & BKT (PL, HL, LAP,
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3. (Vikas Kumar)
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