2. OVERVIEW
2 Days technical seminar was conducted with
technical cooperation with PTB Germany from
21st Nov to 22nd Nov 2019.
Organized by APPON Quality Circle
Participant from TIME Pharma:
Diwas Adhikari and Ranjit Pandey
German Speakers: Dr. Irmgard Buchkremer-
Ratzmann and Dr. Christina Foerg-Wimmer
This is one of the topic of Annual Training Calendar. 2
3. CONTENTS:
Introduction
Why vendor validation
Area of Vendor validation
Method of vendor validation
Requirement for vendor validation
Vendor Monitoring
Vendor Evaluation by quantitative assessment
Disqualification of vendor
Conclusion
Previous APPON training Overview 3
4. INTRODUCTION
Validation:
Validation is the process of establishing
documentary evidence demonstrating that a
procedure, process, or activity carried out in
testing and then different unit maintains the
desired level of compliance at all stages
Vendor:
Collective term for Manufacturer and supplier
4
5. INTRODUCTION
Vendor validation:
It is documented evidence and process of
evaluating and approving potential
supplier by quantitative assessment.
or/
provide an appropriate level of confidence
that vendors are able to supply consistent
quality of materials, components and
services in compliance with
regulatory requirements
5
6. WHY VENDOR VALIDATION?
As a finished product manufacturer,
we are highly dependent on the quality
of substances, material, equipment,
utilities, and service providers.
6
7. WHY VENDOR VALIDATION?
To ensure that patients worldwide and at
any time can have confidence in the
quality, safety and efficacy of medicines
Cases with very serious consequences
- Heparin case in the US (oversulphated
chondoitin sulphate)
- Contaminated glycerin with diethylene glxcol
(e.g. in Bangladesh more than 300 deaths)
- Nitrosamines in Sartans, Ranitidine API 7
9. RANITIDINE AND SARTAN
Impurities- NDMA(N-Nitrosodimethylamine),
Nitrosamine
Sources Environmental contaminant
Sodium Nitrate is used for cure the Meat and produced
Nitrous acid ,Degradation of protein produces
Diethylamine.
Nitrous acid and Diethalamine react and produce
NDMA.
NDMA produces by ranitidine and Sartans molecule in
same way.
NDMA is Carcinogen. if more than 0.32 PPM
So impurity profile should be check before use. 9
10. WHY VENDOR VALIDATION?
To reduce financial risk
Costs for complaint / route cause analysis
Costs for recall
Costs for destruction of material
Indirect costs because of damaged reputation
Indirect costs because quality of materials
and services may influence the robustness of
our manufacturing process or analytical work
10
11. WHY VENDOR VALIDATION?
Regulatory requirements
Almost all GMP or GDP regulations include
requirements for vendor validation
>Medicine Registration Guidance (issued under
Drug Registration Regulation)
• Chapter 1.5. Import of raw material (including
packaging material) ,Documents required:
manufacturer/supplier/certificate of origin and release
profile of modified R/M and Vendor qualification
> National and international Guidelines
(WHO, ICH)
11
13. WHY VENDOR VALIDATION?
Supplier or customer commitment to a
long term relationship.
Information sharing.
Joint agreement on specifications
Performance measurement and
feedback.
Customer confidence in both way
13
14. IMPORTANT AREA OF VENDOR VALIDATION
Utilities
Machineries
Reagents/Laboratory materials etc.
Packaging material
Active pharmaceutical ingredients
Excipients
Intermediate products (e.g. pellets)
14
15. METHODS OF VENDOR VALIDATION
Sample request and testing
Questionnaire
Site visit (On site Audit)
Trend Analysis
15
16. REQUIREMENT FOR VENDOR VALIDATION
Documents
- User Requirement Specification(URS).
- Vendor Assessment Questionnaire.
- Approved vendor list.
- Vendor Qualification Form
Responsibility
-Purchase head (identify potential supplier).
- Production and R&D(URS and trial material)
- QC (check URS , test sample)
-QA (Monitor, approve URS, periodic evaluation)
Validation team:
-QC,QA/RA,STORE,PURCHASE,PRODUCTION and R&D 16
19. QUESTIONNAIRE AND SITE VISIT (AUDIT)
Information required from
manufacturer:
Name & address of manufacturing site
Name & address of corporate office
Company profile
Copy of WHO –cGMP/Facility
Compliance to monograph
DMF
Brief manufacturing process, flow chart
Statement on process validation
Long term vision 19
20. QUESTIONNAIRE AND SITE VISIT (AUDIT)
Information required from
manufacturer:
Specification & methods (including all in
house methods)
Physical characterization – particle size bulk
density, etc
Information on impurities (residual solvents,
organic impurities (Nitrosamines))
Stability data as per ICH guideline
Container closure system , storage
conditions
TSE/BSE certificate
Declaration on change control
20
21. SIDE REMARK ON BROKERS /INTERMEDIARY
VENDORS(IMV)
If broker is part of the supply chain :
Is the source clearly defined?
Does the intermediary IMV buy from the
manufacturer?
Is the IMV involved in packaging processes?
Does the IMV do quality controls (issues a
COA)?
If yes, are the samples representative?
If yes, how is the relation between manufacturer
data and vendor‘s data?
How is data integrity?
21
22. TREND ANALYSIS
Trend analysis is based on the idea that
- what has happened in the past gives traders
-an idea of what will happen in the future
Practice of collecting information and
attempting to spot a pattern
- Review through pharmasolution software
by one click.
22
25. RISK BASED APPROACH
Any Supply or service of low quality bears a risk:
Risk is increased
Unsecure supply chains
Complex supply chains
Therefore, Supplier qualification is a way to manage
the risk (ICH Q9,QRM)
Risk Management Methodology:
FMEA (failure modes effects analyis),
FMECA (FME and criticality analyis),
Risk ranking and filtering (RPN numbering )
25
27. VENDOR MONITORING
Periodic check the performance of vendor
considering the following aspects
Number of complaints in relation to total
shipments
Type and criticality of complaints ;QC results
and trend analysis
Status of GMP certification
Monitoring of trends in the production
(deviations, OOS, out of trend results)
Monitoring of changes at the manufacturing site
(change control)
Annual report (RM,PM) 27
28. VENDOR EVALUATION BY QUANTITATIVE ASSESSMENT
Supplier scorecard point system:
S.N Focus area Allocated
score
1
Delivery-to meet expected dates as per delivery date.
0-20 points
2
Lead time-time required in between placing order and
receiving material.
0-20 points
3
Quality-it is calculated in parts per million defective
(6sigma concept,benchmarking).
0-20 points
4
Productivity Saving-suppliers’ assistance in helping
to meet our productivity goals
0-20 points
5
Payment Terms-after delivery it may be within 3 to
6 month
0-20 points28
29. VENDOR EVALUATION QUANTITATIVE
ASSESSMENT
The maximum possible score for the Month or Year-
to- is 100 points.
Supplier performance levels:
Supplier is ranked depending upon their ongoing performance:
Level 1: supplier having 71 points or above is referred as world class and
will be rewarded by new business opportunities.
Level 2: supplier having ongoing score 51–70 points performing
acceptable level but at the same time assurance team should work to lift
them to level 1 performance by developing them.
Level 3: a supplier having score 31–50 points kept on conditional level of
performance. Assurance team must work to lift them to achieve level 2 or
level 1 status.
Level 4: a supplier having score 30 points or below is a restricted
supplier, any time they exist and another alternative source has to be find
out.
29
31. DISQUALIFICATION OF VENDOR
Reasons for the Disqualification of the
vendors can be:
Down-grading due to results in the annual
supplier evaluation
Critical findings in regulatory inspections
(WHO, Stringent Regulatory Authorities)
OOS results
Inadequate response to complaints
Material not fit for the purpose
Data integrity
Supply chain 31
32. DISQUALIFICATION OF VENDOR
Information from Quality Assurance Department (Head):
Concern department.
Update Software system
Vendor
Supplier disqualification intimation should include:
name of material,
Pharmacopeia grade,
manufacturer,
supplier (if different),
reasons for disqualification,
effective date.
32
33. CONCLUSION
Approved vendor must have license from regulatory Agencies
All the documents, reports and contracts must have approved
by authority body from the organization.
Contract must have approved from both the vendor and our
company.
COA and IHS report must be in the specification limit and
complies with standard.
The classification of vendor is accordingly their satisfactory
results of material.
To avoid complaints and product related problem vendor must
be validated which gives better result and save time and
money.
Material categories based on criticality and risk based
approached
e.g. Excipient –Release pattern defining product. 33