Vendor Due Diligence

 Supervisory Committee
and Director’s Conference

      January 2013




       www.rtefs.com
September 15, 2011
Walking back from lunch at the
  Lake Calhoun Beach Club




                            www.rtefs.com
Target Field


The summer we do not tell anyone about.

                            www.rtefs.com
AGENDA
• Ripped from the Headlines – Important not only
  because the regulators say so.
• Responsibility
• Vendor Due Diligence – General Requirements
• Vendor Due Diligence – Specific Areas
• The Top Five
• Forms and Guidance
• Credit Union and Member Benefits

                              www.rtefs.com
www.rtefs.com
www.rtefs.com
www.rtefs.com
www.rtefs.com
WHAT IS A VENDOR?




           www.rtefs.com
What is a Vendor?
• IT                     • Social Media –
                           Facebook, LinkedIn,
• Internet Provider        etc.
• Indirect Lending       • Accounting and Legal
• Application Provider     firms

                         • Maintenance firms
• Third Party
  Contractors            • Cloud Computing -
                           GMail

                             www.rtefs.com
Responsibility
• NCUA Part 715.3
   General Responsibilities of the Supervisory Committee



• Supervisory Letter 07-01
   October 2007




                                  www.rtefs.com
NCUA Part 715.3
• (a)(2) Establish practices and procedures
  sufficient to safeguard members' assets.



• (b)(4) Policies and control procedures are
  sufficient to safeguard against error, conflict of
  interest, self-dealing and fraud.




                                 www.rtefs.com
Supervisory Letter 07-01


• Credit unions must complete the due diligence
  necessary to ensure the risks undertaken in a
  third party relationship are acceptable in relation
  to their risk profile and safety and soundness
  requirements.




                                www.rtefs.com
Supervisory Letter 07-01
• What is your risk profile?



• What are your safety and soundness
  requirements?




                               www.rtefs.com
Supervisory Letter
• Risk Assessment and Planning
   Risks and benefits of outsourcing vs. internal operation

• Financial Projections




                                    www.rtefs.com
Supervisory Letter
• Due Diligence
   Background check

   Business plan/model
   Cash Flows

   Financial and Operational Control Review

   Contract and Legal Review
   Accounting Considerations




                                  www.rtefs.com
Supervisory Letter
• Risk Measurement, Monitoring and Control of
  Third Party Relationships
   Policies and Procedures

   Risk Measuring and Monitoring

   Control System and Reporting




                                    www.rtefs.com
Top Five
• IT

• Indirect Lending

• Mortgage

• Cloud Computing
   Platform Products, Social Media, etc.

• Loan Participations



                                   www.rtefs.com
Top Five
• IT

• NCUA Exam Guide – Information Systems and
  Technology




                           www.rtefs.com
Top Five
• Indirect Lending

• Letter to Credit Unions 10 – CU - 15




                               www.rtefs.com
Top Five
• Mortgage




                   www.rtefs.com
Top Five
• Cloud Computing

• FFIEC Cloud Computing Statement
  http://ithandbook.ffiec.gov/media/153119/06-28-12_-
   _external_cloud_computing_-_public_statement.pdf




                                 www.rtefs.com
Top Five
• Loan Participations

• Letter to Credit Unions 08 – CU – 26
   Supervisory Letter Attached to Letter

   Examiner Guide Attached to Letter




                                   www.rtefs.com
GUIDANCE




      www.rtefs.com
Guidance
• Letter to Credit Unions 01 – CU – 20

• Letter to Credit Unions 07 – CU - 13

• Letter to Credit Unions 10 – CU – 26

• Examiner’s Guide – Information Systems and
  Technology
   http://www.ncua.gov/Legal/GuidesEtc/ExaminerGuide/
    Chapter06.pdf



                                www.rtefs.com
Checklist for Management
• Request a list of vendors that the credit union
  has today.

• Request a statement on the due diligence
  performed today on vendors.

• Compare against what you have learned here.

• Do the policies and procedures need to be
  updated?


                                www.rtefs.com
Checklist for Management
• Alert all areas of the credit union you require a
  report on any new vendors

• Prepare a list of questions for the report:
   Vendor Name

   Vendor function
   Due Diligence performed

   Issues in due diligence assessment

   Recommendation



                                 www.rtefs.com
The Future
• FinCEN ANPR on enhanced Customer Due
  Diligence (CDD) – March 2012

• Do we think this is the last we will hear of Vendor
  Due Diligence??




                                www.rtefs.com
Questions??




        www.rtefs.com
Resources
• IT Due Diligence Guide – Checklist

• FFIEC IT Handbook and Guidelines




                              www.rtefs.com
THANK YOU
           • Gary Hess

• President, RTE Financial Services

        • 1-320-260-0135

      • Gary.hess@rtefs.com

         • www.rtefs.com




                      www.rtefs.com

Vendor due diligence

  • 1.
    Vendor Due Diligence Supervisory Committee and Director’s Conference January 2013 www.rtefs.com
  • 2.
    September 15, 2011 Walkingback from lunch at the Lake Calhoun Beach Club www.rtefs.com
  • 3.
    Target Field The summerwe do not tell anyone about. www.rtefs.com
  • 4.
    AGENDA • Ripped fromthe Headlines – Important not only because the regulators say so. • Responsibility • Vendor Due Diligence – General Requirements • Vendor Due Diligence – Specific Areas • The Top Five • Forms and Guidance • Credit Union and Member Benefits www.rtefs.com
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
    WHAT IS AVENDOR? www.rtefs.com
  • 10.
    What is aVendor? • IT • Social Media – Facebook, LinkedIn, • Internet Provider etc. • Indirect Lending • Accounting and Legal • Application Provider firms • Maintenance firms • Third Party Contractors • Cloud Computing - GMail www.rtefs.com
  • 11.
    Responsibility • NCUA Part715.3  General Responsibilities of the Supervisory Committee • Supervisory Letter 07-01  October 2007 www.rtefs.com
  • 12.
    NCUA Part 715.3 •(a)(2) Establish practices and procedures sufficient to safeguard members' assets. • (b)(4) Policies and control procedures are sufficient to safeguard against error, conflict of interest, self-dealing and fraud. www.rtefs.com
  • 13.
    Supervisory Letter 07-01 •Credit unions must complete the due diligence necessary to ensure the risks undertaken in a third party relationship are acceptable in relation to their risk profile and safety and soundness requirements. www.rtefs.com
  • 14.
    Supervisory Letter 07-01 •What is your risk profile? • What are your safety and soundness requirements? www.rtefs.com
  • 15.
    Supervisory Letter • RiskAssessment and Planning  Risks and benefits of outsourcing vs. internal operation • Financial Projections www.rtefs.com
  • 16.
    Supervisory Letter • DueDiligence  Background check  Business plan/model  Cash Flows  Financial and Operational Control Review  Contract and Legal Review  Accounting Considerations www.rtefs.com
  • 17.
    Supervisory Letter • RiskMeasurement, Monitoring and Control of Third Party Relationships  Policies and Procedures  Risk Measuring and Monitoring  Control System and Reporting www.rtefs.com
  • 18.
    Top Five • IT •Indirect Lending • Mortgage • Cloud Computing  Platform Products, Social Media, etc. • Loan Participations www.rtefs.com
  • 19.
    Top Five • IT •NCUA Exam Guide – Information Systems and Technology www.rtefs.com
  • 20.
    Top Five • IndirectLending • Letter to Credit Unions 10 – CU - 15 www.rtefs.com
  • 21.
  • 22.
    Top Five • CloudComputing • FFIEC Cloud Computing Statement  http://ithandbook.ffiec.gov/media/153119/06-28-12_- _external_cloud_computing_-_public_statement.pdf www.rtefs.com
  • 23.
    Top Five • LoanParticipations • Letter to Credit Unions 08 – CU – 26  Supervisory Letter Attached to Letter  Examiner Guide Attached to Letter www.rtefs.com
  • 24.
    GUIDANCE www.rtefs.com
  • 25.
    Guidance • Letter toCredit Unions 01 – CU – 20 • Letter to Credit Unions 07 – CU - 13 • Letter to Credit Unions 10 – CU – 26 • Examiner’s Guide – Information Systems and Technology  http://www.ncua.gov/Legal/GuidesEtc/ExaminerGuide/ Chapter06.pdf www.rtefs.com
  • 26.
    Checklist for Management •Request a list of vendors that the credit union has today. • Request a statement on the due diligence performed today on vendors. • Compare against what you have learned here. • Do the policies and procedures need to be updated? www.rtefs.com
  • 27.
    Checklist for Management •Alert all areas of the credit union you require a report on any new vendors • Prepare a list of questions for the report:  Vendor Name  Vendor function  Due Diligence performed  Issues in due diligence assessment  Recommendation www.rtefs.com
  • 28.
    The Future • FinCENANPR on enhanced Customer Due Diligence (CDD) – March 2012 • Do we think this is the last we will hear of Vendor Due Diligence?? www.rtefs.com
  • 29.
    Questions?? www.rtefs.com
  • 30.
    Resources • IT DueDiligence Guide – Checklist • FFIEC IT Handbook and Guidelines www.rtefs.com
  • 31.
    THANK YOU • Gary Hess • President, RTE Financial Services • 1-320-260-0135 • Gary.hess@rtefs.com • www.rtefs.com www.rtefs.com