The document describes the history and establishment of VELUX Facilities from 2012-2015. It shows that in 2012, VELUX began mobilizing and preparing to establish an in-house facilities department. Over the next few years, it conducted data collection, developed business cases, released requests for proposals, negotiated contracts, and established local, regional, and global processes and organizations to launch VELUX Facilities. By 2015, VELUX Facilities was fully operational with performance management systems and an organizational structure in place globally and locally.

1. 10/06/2015 Tibor Rences/VELUX Facilities
VELUX Facility
How an facility department were born
1

2. 10/06/2015 Tibor Rences/VELUX Facilities
VELUX Facilities
2
2012 2013 2014 2015
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J
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U
G
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P
R
Mobili
satio
n
Preparation of
delivery model
Preparation of
future
organisation
Data-
collection
RFP
preparati
on
RFP
resp
onse
s
Preliminary
business
case
Dialogue /
negotiation
Final
business
case
Final
tender
Contracting
Transition process
Global
and local
performance
mgt.
established
Global
V-facilities
organization
established
Local,
Regional and
global
processes
established
Performance
objectives
and
Strategy for
V-Facilities
established
Analysis based
on open books
Preliminary
business
case
Data-
collecti
on
BC
validation
with two
partners
Tendering
Dialogue /
negotiation
Solution design
Preparation of
inhouse solution
under of VELUX
Facility governance
inhous
e
Global
V-facilities
local
organization
established
Organisations
prepared for
business
solutions