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Bridge Conference, Enhancing Customer Experience
The document discusses creating loyalty through customer experience. It recommends identifying your current donor experience, evaluating it, and enhancing it. Some tips for enhancing experience include establishing a clear plan, considering pilots, reviewing and revising strategies as needed. Real-world examples discussed include treating employees, volunteers, mailings, social media, websites, and accountability according to best practices. The overall message is that enhancing the customer experience is important and can be done through thoughtful strategies.
Engaging Donors in an Online Age for the JCC's of North America Professional ...
This presentation was a part of the 2011 JCC's of North America Professional Conference and provides ideas and tips for successful online fundraising and increasing donor engagement.
JCC Exclusive: Engaging donors in an online age
This presentation is designed to share tips and techniques for enhancing loyalty online specifically for JCC's across North America.
Keeping GREAT Volunteers
This presentation by Bridget L. Brandt is designed to lead a class in a great discussion about retaining great volunteers.
2011 Webcast For Sage Nonprofit "Enhancing the Donor Experience"
This presentation shares tips and techinques designed to increase donor loyalty and engagement. It highlights examples for improvement at various touchpoints including direct mail, email, social media, volunteers, and employees.
My Wave Introduction Power Point Presentation
MyWave is a personalized website that allows users to access tools and resources for managing work tasks, collaborating online, and connecting with peers. It includes legislative guides, documents, health information newsletters, benefit plan information, surveys for comparing plans, and a community forum for sharing information. Over 200,000 professionals can access MyWave to conveniently get information and resources from ProSource Financial.
Building a Better Brand
This presentation is designed to be a guide/ working session to building a strong brand for nonprofit organizations.
www.donorexperience101.com
Recommended
Bridge Conference, Enhancing Customer Experience
The document discusses creating loyalty through customer experience. It recommends identifying your current donor experience, evaluating it, and enhancing it. Some tips for enhancing experience include establishing a clear plan, considering pilots, reviewing and revising strategies as needed. Real-world examples discussed include treating employees, volunteers, mailings, social media, websites, and accountability according to best practices. The overall message is that enhancing the customer experience is important and can be done through thoughtful strategies.
Engaging Donors in an Online Age for the JCC's of North America Professional ...
This presentation was a part of the 2011 JCC's of North America Professional Conference and provides ideas and tips for successful online fundraising and increasing donor engagement.
JCC Exclusive: Engaging donors in an online age
This presentation is designed to share tips and techniques for enhancing loyalty online specifically for JCC's across North America.
Keeping GREAT Volunteers
This presentation by Bridget L. Brandt is designed to lead a class in a great discussion about retaining great volunteers.
2011 Webcast For Sage Nonprofit "Enhancing the Donor Experience"
This presentation shares tips and techinques designed to increase donor loyalty and engagement. It highlights examples for improvement at various touchpoints including direct mail, email, social media, volunteers, and employees.
My Wave Introduction Power Point Presentation
MyWave is a personalized website that allows users to access tools and resources for managing work tasks, collaborating online, and connecting with peers. It includes legislative guides, documents, health information newsletters, benefit plan information, surveys for comparing plans, and a community forum for sharing information. Over 200,000 professionals can access MyWave to conveniently get information and resources from ProSource Financial.
Building a Better Brand
This presentation is designed to be a guide/ working session to building a strong brand for nonprofit organizations.
www.donorexperience101.com
Top Ten Marketing Tactics for Nonprofit Marketers
Bridget L. Brandt shares marketing tactics from the pros all designed to increase awareness, consideration, and donations!
Measure and Market: Basic Nonprofit Action & Analysis
This presentation by Bridget L. Brandt is an introduction to nonprofit analysis and is designed to teach nonprofit marketers how to survey, analyze data, and create an action plan. www.donorexperience101.com
Raise funds more successfully than apple sells ipads
This presentation is designed to encourage nonprofits to think outside the box. How can you go to market like ipad, be different, be fun, and most importantly be innovative?
Nonprofit Story Telling 101
This presentation by Bridget L. Brandt is designed to teach conference attendees how to tell a great story. Participants in my sessions all leave with a great story to tell.
www.donorexperience101.com
Year-End Fundraising
This guide is shared based on research from Rich Dietz and Sage Nonprofit Solutions. It is designed to assist nonprofit organizations in building successful year-end fundraising campaigns.
Cisticercosis
Este documento resume la historia, agente etiológico, patología, sintomatología, diagnóstico y tratamiento de la cisticercosis. La cisticercosis es causada por la larva de la Taenia solium y afecta principalmente al cerdo y al hombre. En el hombre, el compromiso del sistema nervioso central es el de mayor gravedad y puede causar convulsiones, deterioro mental e hipertensión endocraneana. El diagnóstico incluye exámenes de laboratorio e imágenes como TAC o RNM. El tratamiento involuc
Nonprofit Social Media Training-101
In this updated, session on social media tactics and tips you will learn the ins and outs of becoming a social media expert.
Enhancing Customer Experience
The document discusses how to create loyalty through positive customer experiences. It recommends identifying, evaluating, and enhancing the current donor experience. Some key tips include treating customers well, establishing personal connections through social media and mailings, making the website easy to donate and learn about the organization's goals, and surveying customers to understand their experiences. The overall message is that enhancing the donor experience through small improvements can significantly increase loyalty and revenue.
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Top Ten Marketing Tactics for Nonprofit Marketers
Bridget L. Brandt shares marketing tactics from the pros all designed to increase awareness, consideration, and donations!
Measure and Market: Basic Nonprofit Action & Analysis
This presentation by Bridget L. Brandt is an introduction to nonprofit analysis and is designed to teach nonprofit marketers how to survey, analyze data, and create an action plan. www.donorexperience101.com
Raise funds more successfully than apple sells ipads
This presentation is designed to encourage nonprofits to think outside the box. How can you go to market like ipad, be different, be fun, and most importantly be innovative?
Nonprofit Story Telling 101
This presentation by Bridget L. Brandt is designed to teach conference attendees how to tell a great story. Participants in my sessions all leave with a great story to tell.
www.donorexperience101.com
Year-End Fundraising
This guide is shared based on research from Rich Dietz and Sage Nonprofit Solutions. It is designed to assist nonprofit organizations in building successful year-end fundraising campaigns.
Cisticercosis
Este documento resume la historia, agente etiológico, patología, sintomatología, diagnóstico y tratamiento de la cisticercosis. La cisticercosis es causada por la larva de la Taenia solium y afecta principalmente al cerdo y al hombre. En el hombre, el compromiso del sistema nervioso central es el de mayor gravedad y puede causar convulsiones, deterioro mental e hipertensión endocraneana. El diagnóstico incluye exámenes de laboratorio e imágenes como TAC o RNM. El tratamiento involuc
Nonprofit Social Media Training-101
In this updated, session on social media tactics and tips you will learn the ins and outs of becoming a social media expert.
Enhancing Customer Experience
The document discusses how to create loyalty through positive customer experiences. It recommends identifying, evaluating, and enhancing the current donor experience. Some key tips include treating customers well, establishing personal connections through social media and mailings, making the website easy to donate and learn about the organization's goals, and surveying customers to understand their experiences. The overall message is that enhancing the donor experience through small improvements can significantly increase loyalty and revenue.
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Measure and Market: Basic Nonprofit Action & Analysis
Measure and Market: Basic Nonprofit Action & Analysis
Raise funds more successfully than apple sells ipads
Raise funds more successfully than apple sells ipads