STATE OF UTAH
WORKFORCE PROFILE REPORT




         Executive Summary
          Fiscal Year 2010
 Department of Human Resource Management
State of Utah
                                                    Executive Summary
                                                         FY 2010

The workforce profile provides the state and agencies with the pertinent information needed to quickly assess the makeup
of the workforce and to detect potential challenges in recruiting and retaining qualified employees. It is one component of
the Department of Human Resource Management’s workforce planning, reporting, and policy analysis function.

Workforce planning can be seen as the process by which we ensure that the State has the right people with the right skills
in the right place at the right time to accomplish the purposes of state government. Utah code places the responsibility for
human resource planning directly on DHRM: “…in cooperation with other agencies, conduct research and planning
activities to…determine and prepare for future state personnel needs;…” 67-19-6(1)(f)(i)

The Workforce Profile is the foundation of workforce planning. With this component, DHRM can identify critical areas
that require attention and gain insight into how current policy affects the ability of the state to retain a competent work
force. It consists of dimensions which have been chosen by state HR professionals to illustrate the basic demographic
core of the state workforce. This report only relates to the executive branch of state government.


                                               Workforce Profile Dimensions

        Average Age

        Average Age when Hired - The actual age of the employee on his/her initial hire date.

        Average Years of Service (Tenure)

        Educational Level of Workforce

        EEO Job Categories – The number of employees falling within each of the job categories defined by the EEO

        External Turnover- Employees that have left state employment.

        Quartile Distribution – This is the percentage of state employees in each quartile of the pay range.

        Retirement Eligibility – A prediction of the number of employees who will become eligible to retire in the next 5
        years. The number who will actually retire is a prediction based on previous year’s analysis.

        Total Compensation Index – The average percentage amount the state’s total compensation package is behind
        the market.


It is critical to note that this report profiles the state’s “core” workforce rather than the “total” state workforce. The core is
defined as the permanent and long term employees of the executive branch. This group consist of all career service
employees (schedule B) and select non-career service employees in top level management and professional positions
(schedules AD, AR, AS and AT). The “non-core” workforce is the seasonal and temporary employees, elected officials
and immediate staff, department heads, and employees of the judicial and legislative branches.

The core workforce remains relatively stable over time allowing DHRM to track trends and conduct comparative analysis.
The non-core workforce varies greatly over time and requires a different kind of evaluation than we are conducting here.
This is the primary reason for focusing on a core for the workforce profile.


                                                                                                                                1
Basic Workforce Demographics

This document reflects the workforce as of the first week of August 2010.


    o    Total employees, core and non-core:                   23.997

    o    Total core employees:                                 16,555
                                                               69% of the workforce

    o    Total career service employees:                       15,465
                                                               93% of the core workforce
                                                               64% of the total workforce

    o    Total schedule AD, AR, AS and AT:                     1090
                                                               7% of the core workforce
                                                               5% of the total workforce

    o    Gender composition of total workforce:                Males = 50.0%
                                                               Females = 50.0%

    o    Gender composition of core workforce:                 Males = 50.7%
                                                               Females = 49.3%




                                        Ratio of State Employees (FTEs) to State Population

 1.00%

 0.95%

 0.90%

 0.85%

 0.80%

 0.75%
          1994   1995   1996     1997     1998   1999   2000    2001    2002   2003   2004   2005   2006   2007   2008   2009




                                                                                                                                2
Executive Summary – Part 1
                                       Critical Issues
Compensation can be shown by two dimensions: the Salary Index, and Quartile Distribution or position of the employee
on the pay range.

10-Year Salary Index History: (State Salaries compared to the Market)
   o The same companies do not respond to our survey each year which may cause the numbers to vary.

                               Calendar Year               Salary Index %
                               2000                        -12.7
                               2001                        -12.8
                               2002                        -17
                               2003                        -18.1
                               2004                        -19.9
                               2005                        -16.0
                               2006                        -16.1
                               2007                        -16.8
                               2008                        -13.9
                               2009                        -15.2
                               2010                        -15.8


There is a wide range of the salary index among the 87 salary benchmarks.
   o Two benchmarks representing 52 employees are below the market average by -40% or more.
   o Eight benchmarks representing 2,567 employees are below the market average by -30% or more.
   o Twenty six benchmarks representing 4,378 employees are below the market average by -20% or more.
   o Sixty four benchmarks representing 12,679 employees are below the market average by -10% or more.
   o Approximately 77% of the workforce is below the market average by -10% or more.
   o The remaining 23 benchmarks are within 10% of the market average or above.


               Quartile Distribution
                    Statewide

                                                                      o   Six agencies have more than 80% of
                                                                          employees in the first two quartiles; Tax
                                                                          Commission, Dept of Human Services, Dept
                                                                          Environmental Quality, Dept of Workforce
                                                                          Srvc, Financial Institutions, Dept of Human
   47.7%
                                                                          Resource Management.

                                                                      o   Thirty one benchmark groupings have more
                24.9%                                                     than 80% of employees in the first two
                              14.9%                      4.1%             quartiles.
                                           8.4%
                                                                      o   The 5th column is longevity status.
       1            2            3            4            5

                        Quartile
                                                                                                                       3
Executive Summary – Part 2
                                                                     Educational Level of Core Workforce
                                                             (Educational levels were self reported on 2010 employee survey)




                                                                                                                             PhD or
                                                                                          Master's Degree                   Advanced
                                                                                                  17%                        Degree
                                                                                                                            2%

                                                                                                                               High School
                                                     Bachelor's                                                                       10%
                                                      Degree
                                                         32%




                                                                                                     Some College
                                                                                                     (no degree) or
                                                                                                       Associates
                                                                                                        Degree
                                                                                                           38%




                                                         o         52% of Employees have a Bachelor’s Degree or higher.

                                                Full Time Career Service Employees by EEO Category

                       50%


                       45%


                       40%


                       35%
Percent of Workforce




                                                                                                                                                                                1994-95
                       30%
                                                                                                                                                                                1996-97
                                                                                                                                                                                1999-00
                       25%
                                                                                                                                                                                2002-03
                                                                                                                                                                                2005-06
                       20%
                                                                                                                                                                                2009-10


                       15%


                       10%


                       5%


                       0%
                              Officials and      Pro fessio nals      Technicians   Pro tective Service Paraprofessio nals Office and Clerical   Skilled Craft      Service
                             A dministrato rs                                            Wo rkers                                                 Wo rkers       M aintenance

                                                                                              EEO Category



                                                                                                                                                                                          4
o    52.6% of employees are in the Officials and Administrators or Professionals categories.


                                                                                                         Average Age
                             500
                                                                                                                                                                          Average Age = 44.46
                             400
    Number of Employees




                             300



                             200



                             100



                               0
                                   19   21   23    25    27        29    31    33    35   37   39   41   43    45    47    49        51    53    55   57   59   61   63    65    67    69        71    73    75   77   80

                                                                                                                          Age

o                         This year’s average of 44.46 is almost unchanged from last year’s average of 44.38.

o                         In five agencies the average age is 50 or more; State Treasurer, Dept of Agriculture, Financial Institutions,
                          Department of Community and Culture, and Public Service Commission.

o                         The youngest agencies are State Auditor (39 years), Dept of Public Safety (42 years), Dept of Corrections and Dept of
                          Human Services (43 years).

o                         Twenty one percent (+3% from last year) of core employees are over age 55. This is the group most likely to retire.




                                                                                                    Age When Hired
                            1000
                                                                                                                                                       Average Age When Hired= 33.43
                             800
    Number of Employees




                             600



                             400



                             200



                               0
                                   16   18    20    22        24        26    28    30    32   34   36    38    40    42        44        46    48    50   52   54   56     58    60        62        64    66    68   72

                                                                                                                          Age


o                         The average of all core employees for FY10 when they were hired is 33.4 years.

o                         The average age of employees hired in FY06 is 32.5 years, FY07 is 32.5, FY08 is 33.21 years, and FY09 is 33.2.

o                         Only the State Auditor and National Guard have average ages at hire of less than 30.

                                                                                                                                                                                                                       5
Years of Service
                          1400


                          1200
    Number of Employees




                          1000


                           800


                           600


                           400


                           200


                             0
                                 0     2     4   6   8     10    12   14   16   18   20   22      24   26    28    30       32   34    36    38   40     42   44
                                                                                          Years


The average tenure of a state employee is 11.77 years. This number has increased slightly compared to the 11.32 from
last year. Both FY10 and FY09 years of service may be higher than expected due to a decrease in new hires resulting from
budget constraints.                                                            Average Years of Service = 11.77

o                    In five agencies, the average tenure is less than 10 years; Utah National Guard (9.39), Labor Commission (9.91), Dept
                     of Commerce (9.86), Board of Education (9.96) and Insurance Department (9.20).

o                    Benchmark groups with the lowest tenure tend to be clerical positions, some regulatory professionals such as financial
                     examiners and utility analysts, and some medical positions such as nurse and doctor.



                                                                Retirement Projections
                                                                      Statewide



                                                                                                                        2331                 2381
                                                     2255                  2287                2230
                                     2122




                                     528                 594               611                 581                      635                   662

                                     FY10*               FY11              FY12                FY13                     FY14                  FY15

                                                                                               Eligible but do not Retire        Estimated Retirements




                                                                                                                                                                   6
o   Based on best estimates, the data represents how many people we anticipate will retire.
o   The retirements are based on the total number of people we anticipate will be eligible minus the total number of
    people we estimated to retire the previous year.


                                                New Hire Turnover
                                                            Based on Year Hired
         100%
                 18%
                            33%
          80%                         40%
                                                    49%        51%
                                                                         58%       63%     68%          68%   69%     73%
          60%


          40%    82%
                            67%
                                      60%
                                                    51%        49%
          20%                                                            42%       37%
                                                                                           32%          32%   31%     27%

           0%
                 FY 10      FY 09     FY 08         FY 07     FY 06     FY 05      FY 04   FY 03    FY 02     FY 01   FY 00
                                                                      Year Hired
                                                    New Hires who               New Hires who did not
                                                    T erminated                 T erminate



    o   After six years, the rate of turnover among new hires appears to begin leveling off.

    o   The majority of turnover occurs within the first four years of service, regardless of year hired.




             External Turnover
                            Statewide                                                          o    The percent of employees leaving
                                                                                                    state employment is 9.56%.

                                                                                               o    This year’s turnover rate is a drop of
                                                                                                    .32% from the previous year’s
                                                                                                    turnover of 9.88%.

                                                                                               o    Among agencies with one hundred
                                                                                                    or more employees; those with the
                                                                                                    highest external turnover rate are
                                                                                                    Human Services (15.5%), Labor
                                                                                                    Commission (14.8%) and Dept of
                                                                                                    Admin Services (11.3%).



                   Abandonment of Position      6     0.4%
                   Disciplinary Action        122     7.7%
                   Other                       74     4.7%
                   Reduction in Force          20     1.3%
                   Resignation                832    52.6%
                   Retirement                 528    33.4%
                   Total:                    1582 100.0%                                                                                 7

Utah 2010 Workforce Profile Report

  • 1.
    STATE OF UTAH WORKFORCEPROFILE REPORT Executive Summary Fiscal Year 2010 Department of Human Resource Management
  • 2.
    State of Utah Executive Summary FY 2010 The workforce profile provides the state and agencies with the pertinent information needed to quickly assess the makeup of the workforce and to detect potential challenges in recruiting and retaining qualified employees. It is one component of the Department of Human Resource Management’s workforce planning, reporting, and policy analysis function. Workforce planning can be seen as the process by which we ensure that the State has the right people with the right skills in the right place at the right time to accomplish the purposes of state government. Utah code places the responsibility for human resource planning directly on DHRM: “…in cooperation with other agencies, conduct research and planning activities to…determine and prepare for future state personnel needs;…” 67-19-6(1)(f)(i) The Workforce Profile is the foundation of workforce planning. With this component, DHRM can identify critical areas that require attention and gain insight into how current policy affects the ability of the state to retain a competent work force. It consists of dimensions which have been chosen by state HR professionals to illustrate the basic demographic core of the state workforce. This report only relates to the executive branch of state government. Workforce Profile Dimensions Average Age Average Age when Hired - The actual age of the employee on his/her initial hire date. Average Years of Service (Tenure) Educational Level of Workforce EEO Job Categories – The number of employees falling within each of the job categories defined by the EEO External Turnover- Employees that have left state employment. Quartile Distribution – This is the percentage of state employees in each quartile of the pay range. Retirement Eligibility – A prediction of the number of employees who will become eligible to retire in the next 5 years. The number who will actually retire is a prediction based on previous year’s analysis. Total Compensation Index – The average percentage amount the state’s total compensation package is behind the market. It is critical to note that this report profiles the state’s “core” workforce rather than the “total” state workforce. The core is defined as the permanent and long term employees of the executive branch. This group consist of all career service employees (schedule B) and select non-career service employees in top level management and professional positions (schedules AD, AR, AS and AT). The “non-core” workforce is the seasonal and temporary employees, elected officials and immediate staff, department heads, and employees of the judicial and legislative branches. The core workforce remains relatively stable over time allowing DHRM to track trends and conduct comparative analysis. The non-core workforce varies greatly over time and requires a different kind of evaluation than we are conducting here. This is the primary reason for focusing on a core for the workforce profile. 1
  • 3.
    Basic Workforce Demographics Thisdocument reflects the workforce as of the first week of August 2010. o Total employees, core and non-core: 23.997 o Total core employees: 16,555 69% of the workforce o Total career service employees: 15,465 93% of the core workforce 64% of the total workforce o Total schedule AD, AR, AS and AT: 1090 7% of the core workforce 5% of the total workforce o Gender composition of total workforce: Males = 50.0% Females = 50.0% o Gender composition of core workforce: Males = 50.7% Females = 49.3% Ratio of State Employees (FTEs) to State Population 1.00% 0.95% 0.90% 0.85% 0.80% 0.75% 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2
  • 4.
    Executive Summary –Part 1 Critical Issues Compensation can be shown by two dimensions: the Salary Index, and Quartile Distribution or position of the employee on the pay range. 10-Year Salary Index History: (State Salaries compared to the Market) o The same companies do not respond to our survey each year which may cause the numbers to vary. Calendar Year Salary Index % 2000 -12.7 2001 -12.8 2002 -17 2003 -18.1 2004 -19.9 2005 -16.0 2006 -16.1 2007 -16.8 2008 -13.9 2009 -15.2 2010 -15.8 There is a wide range of the salary index among the 87 salary benchmarks. o Two benchmarks representing 52 employees are below the market average by -40% or more. o Eight benchmarks representing 2,567 employees are below the market average by -30% or more. o Twenty six benchmarks representing 4,378 employees are below the market average by -20% or more. o Sixty four benchmarks representing 12,679 employees are below the market average by -10% or more. o Approximately 77% of the workforce is below the market average by -10% or more. o The remaining 23 benchmarks are within 10% of the market average or above. Quartile Distribution Statewide o Six agencies have more than 80% of employees in the first two quartiles; Tax Commission, Dept of Human Services, Dept Environmental Quality, Dept of Workforce Srvc, Financial Institutions, Dept of Human 47.7% Resource Management. o Thirty one benchmark groupings have more 24.9% than 80% of employees in the first two 14.9% 4.1% quartiles. 8.4% o The 5th column is longevity status. 1 2 3 4 5 Quartile 3
  • 5.
    Executive Summary –Part 2 Educational Level of Core Workforce (Educational levels were self reported on 2010 employee survey) PhD or Master's Degree Advanced 17% Degree 2% High School Bachelor's 10% Degree 32% Some College (no degree) or Associates Degree 38% o 52% of Employees have a Bachelor’s Degree or higher. Full Time Career Service Employees by EEO Category 50% 45% 40% 35% Percent of Workforce 1994-95 30% 1996-97 1999-00 25% 2002-03 2005-06 20% 2009-10 15% 10% 5% 0% Officials and Pro fessio nals Technicians Pro tective Service Paraprofessio nals Office and Clerical Skilled Craft Service A dministrato rs Wo rkers Wo rkers M aintenance EEO Category 4
  • 6.
    o 52.6% of employees are in the Officials and Administrators or Professionals categories. Average Age 500 Average Age = 44.46 400 Number of Employees 300 200 100 0 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 53 55 57 59 61 63 65 67 69 71 73 75 77 80 Age o This year’s average of 44.46 is almost unchanged from last year’s average of 44.38. o In five agencies the average age is 50 or more; State Treasurer, Dept of Agriculture, Financial Institutions, Department of Community and Culture, and Public Service Commission. o The youngest agencies are State Auditor (39 years), Dept of Public Safety (42 years), Dept of Corrections and Dept of Human Services (43 years). o Twenty one percent (+3% from last year) of core employees are over age 55. This is the group most likely to retire. Age When Hired 1000 Average Age When Hired= 33.43 800 Number of Employees 600 400 200 0 16 18 20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 54 56 58 60 62 64 66 68 72 Age o The average of all core employees for FY10 when they were hired is 33.4 years. o The average age of employees hired in FY06 is 32.5 years, FY07 is 32.5, FY08 is 33.21 years, and FY09 is 33.2. o Only the State Auditor and National Guard have average ages at hire of less than 30. 5
  • 7.
    Years of Service 1400 1200 Number of Employees 1000 800 600 400 200 0 0 2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 32 34 36 38 40 42 44 Years The average tenure of a state employee is 11.77 years. This number has increased slightly compared to the 11.32 from last year. Both FY10 and FY09 years of service may be higher than expected due to a decrease in new hires resulting from budget constraints. Average Years of Service = 11.77 o In five agencies, the average tenure is less than 10 years; Utah National Guard (9.39), Labor Commission (9.91), Dept of Commerce (9.86), Board of Education (9.96) and Insurance Department (9.20). o Benchmark groups with the lowest tenure tend to be clerical positions, some regulatory professionals such as financial examiners and utility analysts, and some medical positions such as nurse and doctor. Retirement Projections Statewide 2331 2381 2255 2287 2230 2122 528 594 611 581 635 662 FY10* FY11 FY12 FY13 FY14 FY15 Eligible but do not Retire Estimated Retirements 6
  • 8.
    o Based on best estimates, the data represents how many people we anticipate will retire. o The retirements are based on the total number of people we anticipate will be eligible minus the total number of people we estimated to retire the previous year. New Hire Turnover Based on Year Hired 100% 18% 33% 80% 40% 49% 51% 58% 63% 68% 68% 69% 73% 60% 40% 82% 67% 60% 51% 49% 20% 42% 37% 32% 32% 31% 27% 0% FY 10 FY 09 FY 08 FY 07 FY 06 FY 05 FY 04 FY 03 FY 02 FY 01 FY 00 Year Hired New Hires who New Hires who did not T erminated T erminate o After six years, the rate of turnover among new hires appears to begin leveling off. o The majority of turnover occurs within the first four years of service, regardless of year hired. External Turnover Statewide o The percent of employees leaving state employment is 9.56%. o This year’s turnover rate is a drop of .32% from the previous year’s turnover of 9.88%. o Among agencies with one hundred or more employees; those with the highest external turnover rate are Human Services (15.5%), Labor Commission (14.8%) and Dept of Admin Services (11.3%). Abandonment of Position 6 0.4% Disciplinary Action 122 7.7% Other 74 4.7% Reduction in Force 20 1.3% Resignation 832 52.6% Retirement 528 33.4% Total: 1582 100.0% 7