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360 degree advertising is a norm these days, the availability of mobile technology should put the idea into action far more easier than before. But, did you know that 360 also exist inside Mobile Advertising? This paper summarized the functionality and how you should be taking your next mobile advertising beyond placements and conversion.
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Establishing & Optimizing social media touch-points in Customer Service (PT XL Axiata Tbk case study), apart from Marketing Objective for social media, integrated & powerful design for social customer experience in Customer Service, to reduce call volume in CC and increase social media engagement above and below the line. This project has been selected as best submission in Certification for Customer Service Management by Asia Pacific Customer Service Consortium (APCSC) in 2012.
MIX Magazine Digital Marketing Conference - XL AdReach presentation on invent...Herwinto Chandra Sutantyo
Presentation on Inventing Digital Marketing Future presented at MIX Magazine Digital Marketing Conference 2015.
Curated from various sources as well as actual data taken of XL AdReach Mobile Advertising business results 2013-2014.
Mobile & Digital Advertising Products and services targeting Indonesia and SE Asia telecom subscribers managed by XL AdReach, Digital and Mobile Media Aggregation business wholly own by XL Axiata.
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For more information, visit https://geraiku.store
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Using the Right Data for Sustainable Business & Meaningful Revenue
1. Using the Right Data
For Sustainable
Business &
Meaningful Revenue
By Herwinto Ch. Sutantyo @gfunkerwin
Digital Business & Innovation Advisor XL Axiata
1
2. 2
Big Data is like Teenage Sex:
Everyone talk about it, nobody
really knows how to do it,
everyone thinks everyone else
is doing it, so everyone claims
they are doing it.
PT XL AXIATA TBK - CONFIDENTIAL
5. /statistics
PT XL AXIATA TBK - CONFIDENTIAL
Marine Fisheries Production
Indonesian Fishers
Exclusive Economic Zone
Total Gate Value
Total Production Losses
5
5,061,680 GT (2011)
2,730,510 Fishers (2011)
2,981,211 KM2
US$ 14.1 Bn (2010)
US$ 2 Bn/annum (2011)
Challenges:
(1) Lack of integrated Fisheries and Maritime Data
(2) Limited resources, infrastructure, knowledge and access
(3) Limited Public and Private Partnership
(4) Law and Empowerment
6. /start with everyday problems
6PT XL AXIATA TBK - CONFIDENTIAL
SAFETY
GUIDANCE
PRODUCTIVITY ECONOMY
USERS
Climate & Weather
Fish Location & Distances
Fishing Location
Fish Prices
Sleep Deprived
Low Education
Fuel Prices
Loan
Boat Repair
Tools Loss
Returning Home
DATA SOURCES
Experience
Nature Alert
10. /seek out patterns in social relationship
10PT XL AXIATA TBK - CONFIDENTIAL
Mozes
Billy
Ghulam
Fardani
Eksi
Measure Strength
Page Rank H
Eigen Centrality H
LCC M
12. /to build consumer data
12PT XL AXIATA TBK - CONFIDENTIAL
Financial
Sector
Consumer
Goods
Telecom
NGO
Government
SOCIAL IMPACT & COMMERCIALISATION
Economic & Empowerment
UNIQUE BEHAVIOR PROFILES
CONSUMER & MARKET DATA ANALYTICS
The importance of cross-industry Consumer Data
Sharing
SIMILAR INTERESTS
Lack of Consumer Behaviour
Data in Indonesia