Usha R is a senior software engineer with over six years of experience in testing and application development, primarily in the banking and insurance sectors. She has certifications in ISTQB Foundation Level and PSM I, and has demonstrated expertise in various testing methodologies and tools, including regression testing and defect tracking. Usha has led teams, coordinated among cross-functional teams, and received multiple client appreciations for her contributions to project quality and timely delivery.

1. Usha R
Senior software Engineer
ISTQB Foundation Level | PSM I certified
✆ +91 7875331998 | ushar.ushar@gmail.com | linkedin.com/in/usha-r-54617260
BangaloreINDIA
Certifications
ISTQB Foundation level | Indian
Testing Board
PSM 1 | Scrum.org
Other Trainings
Python and Data Science Basics |
cognitiveclass.ai
Awards and Honours
Manager's choice Award for
demonstrating the IBM Practice:
Show personal interest (2016)
Unite to get itdone now(2017
Client appreciation for delivering
the Projects and CRs on time with
finestquality and for early defect
detection
Clientappreciation for providing
CTD and QTP Automation
(Regression suites) for an
application
PRIDE award from Clientfor
testing of an importantLive
incident
Technical Skills
▪ HP UFT
▪ SQL Server 2008
▪ CIS | RBS | UNISYS
▪ Windows XP|7|8|10
▪ MS Office
▪ Pega
Applications
 RBS Client
 Transform, Portrait,Discovery,
Internet Banking, SharePoint
 eWorkflow – Pega
Education
Bachelor of Technology (ECE)
AUG 2012 |71 % | VTU
Karnataka (India)
Profile
 Adaptable professional with 6+ years of experience as Test Specialistand Application
Developer- Pega
 Experience in Banking (Mortgages, Savings& Current account,Personal loans) and
Insurance domain. Been part of a regulatory projectof a UK bank where it was non-
compliantin timings and words putting in breach of the CCA act
 Worked with clients directly duringrequirements gathering, developing and
implementing testing processes
 Lead a team of 4 and responsiblefor day-to day operations,team members performance
and progress. Coordinatebetween the design, development, environment and testing
teams
 Experience in various testingmethodologies from Unit, System, System Integration to
UAT. Testing of Web based, Windows-based, Database and Mainframe applications.
 Extensively involved in preparingHigh level scenarios,TestPlans, Test Cases,Test
Execution, Defect Trackingand Reporting, Test Closure
 Strong knowledge on Testing Tools - HP QC/ALM and QTP/UFT
 Involved in Walkthroughs, Reviews, and Client interfacing calls: requirement analysiscall,
design call,defect triage call,weekly meetings etc.
 Involved in Deployment and responsiblefor the daily validation,health check monitoring
of the application in all theenvironments of the Pega application
 Identifyingthe Process Improvement opportunities and implementing for eg, the
regression suitefor insuranceapplications in UFT.
 Analysingthe issues & challenges independently and resolvingtimely.
Professional Experience
IBM India Private Limited
Pega Developer and Tester | October 2017 – Now
AGCS, a member of the Allianz Group - one of the world’s largest insurance providers in the US. It
offers global business insurance through a comprehensive service range including alternative risk
transfer, financial lines, aviation, entertainment, international insurance programs, captive and
fronting services, liability, claims services , marine, energy, property, engineering and risk
consulting
 Study and understand the different processes in the eWorkflow application
 Develop flow, flowactions,UI forms, reports
 Use the tools Live UI, Clipboard,Tracer as needed
 Pega testing i) Preparation of Test Plan and Test cases ii) Testcaseexecution and defect
trackingin HP ALM iii) Regression testingusingTaaS tool
 Daily validation,health check monitoring of the application in all the environments
 Develop and execute regression test scriptscenariosin UFTbased on the business
requirements and specifications for differentlines of businesses for EPIC application
Senior Test Specialist | June 2015 – September 2017
NBS, a UK based National bank is a British mutual financial institution and the largest building
society in the UK. It provides financial services both directly, and through around 700 branches, is a
major provider of both mortgage loans and savings in the UK, as well as personal banking such as
loans, credit cards, bank accounts and insurance products.
 Requirement analysisand initiating/interactingClientmeetings (Walkthroughs,Reviews
etc.) with Design, Build and Environment teams
 Preparation of Test Plan,Test Data, High level scenariosand detailed Test scripts
 Involved in internal Test Cases Auditing, Peer Reviews and Defect Triage meeting
 Preparation of Test Execution Summary report and Test Outcome report
 Support project team duringSIT and manage the system test team

2. Hobbies
 Travelling
 Yoga
 Meeting people
 Entrepreneurial initiatives
 CSR Activities
Test Specialist | June 2015 – September 2017
 Preparation of High-level scenariosand detailed Test scripts referringfunctional
specifications/requirements
 Smoke Testing, Functional Testing(Database – validation of data atback end), Regression
Testing
 Logging defects and trackingthe defects in ALM
 Found defects and got them fixed at early stages of testing. Appreciated by clientfor the
quality of testing and the improved timescales