This presentation is the support of my talk at BlendWebMix the 28th October 2015.

2. Antoine Plu
Product Designer

3. User Onboarding

4. What is User Onboarding?

5. User Onboarding is an art of
first impressions

6. Great user onboarding
experience is a story

8. PHOTO: HUGO CARDOSO
“Onboarding isn’t about installing
training wheels, it’s about getting
people to ride without them”
— Samuel Hulick, useronboard.com

9. There is many different
onboarding types

10. ILLUSTRATION: PAUL SKITTONE
SLIDER

11. ILLUSTRATION: PAUL SKITTONE
VIDEO

12. INTERACTIVE TOUR

13. SETUP

14. EMPTY SPACES

15. DEMO SPACE
DESIGN: SAM THIBAULT

16. CONTINUED ONBOARDING

17. Why every product need a
sophisticated onboarding?

18. You can’t learn to ride a bike by
watching a video.

19. Nobody reads FAQ
(unless they’re out of options)

20. The best learning happens in-app, right
where your customer is going to be

21. Learning by doing can inspire
your users

22. Don’t expose everything your product
has to offer all at once

23. PHOTO: BILL S KENNEY
Four Basic Principles
of Adult Learning
— Malcolm Knowles

24. Adult learn best if they know why
they’re learning something
1

25. Adult often learn best through
experience
2

26. Adults tend to view learning as an
opportunity to solve problems
3

27. Adults learn best when the topic is
relevant to them and immediately
applicable
4

28. Conclusion

29. Keep it simple

30. Show benefits, not features

31. Ask your users to participate

32. It’s all about the first impression

33. “Tell me and I forget.
Teach me and I remember.
Involve me and I learn.”
— Benjamin Franklin

34. @AntoinePlu

35. Q&A Time! 💬

36. @AntoinePlu