This document discusses user interface (UI) design. It begins with an introduction to UI design, noting that it aims to prioritize user experience through intuitive layouts, consistent patterns, and efficient navigation. It then lists and describes 10 important characteristics of good UI design, including being intuitive, consistent, clear, responsive, accessible, aesthetic, providing feedback, preventing errors, being efficient, and including delightful details. The document concludes with a case study on Netflix's profile switching feature, identifying problems with its unintuitive navigation, lack of visual cues regarding the active profile, and hidden functionality for adding/editing profiles.