Scott McCumber is seeking a job in fields like insurance, customer care, market research, marketing or editing. He has a Bachelor's degree in English from Truman State University and a Bachelor's degree in Physics from Missouri University of Science & Technology. His experience includes working as a seasonal resume specialist at Missouri S&T Career Opportunities & Employer Relations, as a commercial lines underwriter at Auto-Owners Insurance Company where he reviewed policies and insured requests, and as an interviewer at Maritz CX where he obtained customer feedback and trained new hires.

1. Scott T. McCumber!
http://www.linkedin.com/in/scottmccumber
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School Address! ! ! ! ! ! ! ! ! ! Home Address!
1872 Liam Ct.!! ! ! ! ! ! ! ! ! ! 25153 Highland !
Apt. D.!! ! ! ! ! ! ! ! ! ! ! School Rd.!
Rolla, MO 65401! ! ! ! ! ! ! ! ! ! Columbia, MO 65233!
stm8c8@mst.edu! ! ! ! ! ! ! ! ! ! (573)-819-9346!
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Objective To obtain a job in the fields of insurance, customer care, market research, marketing or editing!
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Education! Truman State University! ! ! ! ! ! ! December 2012!
! ! B.A. English! ! ! ! ! ! ! ! ! GPA: 3.26/4.0!
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! ! Missouri University of Science & Technology!! ! ! ! ! ! !
! ! B.S. Physics! ! ! ! ! ! ! ! ! GPA: 3.66/4.0!
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Experience! Missouri S&T Career Opportunities & Employer Relations! ! ! Rolla, MO!
! ! Seasonal Resume Specialist! ! ! ! ! ! Aug 2015 - Oct 2015!
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! ! Auto-Owners Insurance Company! ! ! ! ! ! Columbia, MO!
! ! Commercial Lines Underwriter! ! ! ! ! ! Mar 2013 - Apr 2015!
Reviewed thousands of insurance renewals, new business applications, endorsements and
cancellation requests for insureds in Central Missouri, St. Louis, Lake Ozark and Southern
Missouri!
Became a branch expert in Commercial General Liability, Commercial Property, Inland
Marine, Commercial Crime and Workers Compensation Insurance!
Promoted to Underwriter after six months!
Coordinated via phone and email with hundreds of agents across both Kansas and Missouri
to generate new business, quote new policies, handle insured requests and answer agency
questions!
Reviewed hundreds of inspections for Commercial Property and Workers Compensation!
Performed inspection follow-up by providing recommendations to insureds, discussing claim
mitigation techniques with agents and collecting photos, financial documents, statements of
purpose, bylaws, lease agreements and other relevant information to verify changes were
implemented!
Reviewed hundreds of payroll audits to ensure accurate rating for existing Commercial
General Liability and Workers Compensation policies!
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! ! Maritz CX! ! ! ! ! ! ! ! ! Kirksville, MO!
! ! Interviewer! ! ! ! ! ! ! ! May 2010 - Sep 2012!
Obtained customer feedback for Enterprise Rent-A-Car, BB&T and Capital One Auto
Finance!
Trained 15 new hires in preparation for interviewing!
Conducted one-on-one intensive training for interviewer consistency!
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Computer! Microsoft Office Numbers! Image Right 110 WPM! ! ! !
Skills! ! Adobe!! Pages DOS! !
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Honors &! Quarry Heights Writing Workshop — Peer Reviewer!
Activities! Dale Carnegie Certification!
! ! Truman State University Writing Center — Consultant!
! ! Art of Living Club — President!
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