United Structural Systems (USS), founded in 1994, specializes in foundation repair, waterproofing, and geotechnical services in the Mid-South region. The company prides itself on integrity, offering personalized services and free estimates, while maintaining a strong reputation for quality workmanship. USS has successfully completed over 6,400 projects and provides a lifetime transferable warranty on its foundation repairs.

2. About United Structural Systems
The leading company in foundation Owners
repair and underpinning technologies.
Learning. Teaching. Applying.
• Founded in 1994
• Accredited business by Better Business Bureau
Chris Smith Mike Smith
• Design-Build company President Founder
• EntreLeadership Program Practitioner
• 30 years combined experience in:
• Engineering
• Masonry
• Waterproofing
• Foundation stabilization
• Earth Retention
Kenny Williams
Co-Owner
www.usstn.com
@USSNashville | facebook.com/USSTN

3. Why partner with us?
Integrity is not a philosophy, it is a way of life at USS.
Integrity. We work with clients to help them understand why or
why they do not need a particular form of work.
Because we have extensive knowledge of the Mid-
Knowledge. South’s varying soil conditions, terrains and rock, we
understand that one particular procedure doesn't fit
every situation.
USS has a reputation of doing things honestly, quickly
Reputation. and professionally. Our crews have the most up-to-date
equipment and always represent the company well.
www.usstn.com
@USSNashville | facebook.com/USSTN

4. www.usstn.com
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5. Meet the project foremen
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6. Our Process
From beginning to end:
1) Customer calls USS for estimate
2) Office assigns project manager to perform
estimate
3) Project manager meets customer, listens to
concerns and review problem
4) Diagnose for best solution
5) Create CAD drawing
6) Review proposal with homeowner
7) Client signs contract with USS
8) Office schedules work with qualified crew
9) Client is given scheduled date
10) Crew completes job
11) Project foreman walks through with customer
12) Payment is collected
13) Office sends Customer Quality Audit and letter of
Lifetime of Structure transferable warranty
www.usstn.com
@USSNashville | facebook.com/USSTN

7. Where we serve
We know the Mid-South.
USS works on both residential
and commercial properties in
Middle Tennessee. We
provide free estimates to
Central TN and Southern KY.
Our clients
• McDonald’s Food Distributor • Coca-Cola • Lipscomb
• Music City Center • Metro Nashville Airport Authority • McMinnville Power Plant
• MTSU • BMW of Nashville • Williamson County Courthouse
• NASA • Nashville Courthouse • YMCA
• Grand Ole Opry House Plaza Parking Garage • Governor's Mansion
• U.S. Postal Office • Jimmy Dean Plant • Belmont University
• U.S. Army Corp. of Engineers • Nashville Electric Service • Baptist Hospital
• Nissan • Vanderbilt University • Tennessee State University
www.usstn.com
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8. Foundation Repair
USS provides repair for
vertical settlement and
lateral settlement.
www.usstn.com
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9. Waterproofing
USS provides basement and
crawlspace
waterproofing systems.
www.usstn.com
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10. Fabrication
USS provides engineered
Design-Build systems.
www.usstn.com
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11. Commercial
USS provides a number of
Geotechnical services
including micropiles, soil nails,
underpinning, grouting and
shotcrete.
www.usstn.com
@USSNashville | facebook.com/USSTN

12. Customer Quality Audit
We think of our clients as teachers: they teach us
how we can improve our operations and service.
We actively engage in customer quality audits for
all of our services. We also pay attention to:
• Personal Surveys
• Phone calls
• Better Business Bureau
• Angie’s List
• Google Reviews
• Facebook Recommendations
www.usstn.com
@USSNashville | facebook.com/USSTN

13. Referrals by the pound
Literally! Our clients are so
happy with our quality and
professionalism that they write
to us personally in surveys and
online. But, don’t take our
word for it …
www.usstn.com
@USSNashville | facebook.com/USSTN

14. Customer Testimonials
Most Accommodating Work Crew Ever!
“Yours was the most accommodating work crew I
think I have ever encountered. From the moment
they began, their number one concern was for my
satisfaction. They welcomed my questions and
patiently explained every step in the process. Over
and over again, they told me what a great company
USS was to work for. They were proud of the
reputation they were a part of and took great care
not to do anything that would embarrass or
undercut that reputation. They took the sort of care
they would if this were their own home.”
- Franklin, TN (2008)
www.usstn.com
@USSNashville | facebook.com/USSTN

15. Customer Testimonials
Took Our “Small” Problem Seriously
“Your staff was professional, courteous and
efficient in each of their jobs. We would be glad to
recommend your company to neighbors and
friends. We were especially impressed with the fact
that you took our ‘small’ problem as seriously as
your bigger jobs…that meant a lot.”
- Nashville, TN (2007)
www.usstn.com
@USSNashville | facebook.com/USSTN

16. Customer Testimonials
I Admire & Trust Your Technicians
“With the below-freezing weather and bitter wind,
your two technicians worked so hard…and I really
admire them both. I may not know anything about
“foundation piers,” but I’m sure that they do, and I
trust you. Thank you for your work!”
- Brentwood, TN (2009)
www.usstn.com
@USSNashville | facebook.com/USSTN

17. Our commitment
The future is bright at USS, the
goal is growth.
We’re looking to add to our
strength, not only in numbers,
but people.
www.usstn.com
@USSNashville | facebook.com/USSTN

18. Reasons to choose USS
1. USS has repaired more than 6,400 homes, businesses, schools
and churches in Tennessee’s Mid-state region since 1994.
2. USS is locally owned and operated, employing only drug-tested
local workforce, of whom are trained by owners and managers.
3. USS steel piers are constructed of the highest quality steel and are
engineer designed, tested and approved.
4. USS does not require any down payment before repairs begin.
5. USS warranties all foundation piering with a Lifetime of Structure,
transferable warranty at no additional cost.
www.usstn.com
@USSNashville | facebook.com/USSTN