Unit II Project Benefits of Organizational Diversity You are the consultant assigned to study the organizational environment in the Miami, Florida, and the Kansas City, Missouri, offices. Both are service call centers for Fig Technologies. The workforces have a large cross-section of locals from the area, university graduates from nearby institutions, and transfers from other offices within the organization. The offices are facing issues in several areas. The two offices have a friendly rivalry with regard to professional sports and local college teams. In the Florida office, there have been concerns raised, including some complaints that the rivalry has gone to extremes. Contingent software developers in both offices from Brazil and South Africa have been unable to get people excited about fútbol instead of football. A few individuals in the Kansas City office have begun hanging out together and talking in the break areas about their relationships with same-sex partners, multiple partners, and some encounters of homosexual and heterosexual relationships together. A petition is circulating around the Kansas City office about these types of discussions being banned. You are being sent to assess the environment and provide a report of your findings. The report should be in three sections: 1: assessment of findings in Miami, FL; 2: assessment of findings in Kansas City, MO; and 3: recommendation for addressing these findings to the Executive Leadership Council (ELC) for review. In your assessment of findings, be sure to evaluate how organizational cultures are perceived and how problem solving and creativity are promoted with organizational diversity. In your recommendations for the ELC, contrast the benefits and disadvantages of diversity, and establish the value of working through these issues to create a dynamic organizational culture. How will you channel this diversity and help create a positive atmosphere? Support your recommendation through the use of at least two sources, one of which can be the textbook. Content should be three to four pages in length. Length does not include an assessment tool, if used, though it may be added as an addendum (recommended, not required). All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. All references and citations used must be in APA style. Have some fun with the assignment. Use your creative thinking along with your critical thinking to include your perspective of the findings and how to address the issue. Discussion 14 Please paraphrase the previous one and Compare and contrast the governance, population access, and availability of technology and electronic health records to Saudi Arabia · be sure to draw from, explore, and cite credible reference materials, including at least one scholarly peer-reviewed reference. Due date 19/12/2017 HEALTH CARE SYSTEM IN THE UNITED ARAB EMIRATES (UAE) Int ...

1. Unit II Project
Benefits of Organizational Diversity
You are the consultant assigned to study the organizational
environment in the Miami, Florida, and the Kansas City,
Missouri, offices. Both are service call centers for Fig
Technologies. The workforces have a large cross-section of
locals from the area, university graduates from nearby
institutions, and transfers from other offices within the
organization. The offices are facing issues in several areas.
The two offices have a friendly rivalry with regard to
professional sports and local college teams. In the Florida
office, there have been concerns raised, including some
complaints that the rivalry has gone to extremes.
Contingent software developers in both offices from Brazil and
South Africa have been unable to get people excited about
fútbol instead of football. A few individuals in the Kansas City
office have begun hanging out together and talking in the break
areas about their relationships with same-sex partners, multiple
partners, and some encounters of homosexual and heterosexual
relationships together. A petition is circulating around the
Kansas City office about these types of discussions being
banned.
You are being sent to assess the environment and provide a
report of your findings. The report should be in three sections:
1: assessment of findings in Miami, FL;
2: assessment of findings in Kansas City, MO; and
3: recommendation for addressing these findings to the
Executive Leadership Council (ELC) for review.

2. In your assessment of findings, be sure to evaluate how
organizational cultures are perceived and how problem solving
and creativity are promoted with organizational diversity.
In your recommendations for the ELC, contrast the benefits and
disadvantages of diversity, and establish the value of working
through these issues to create a dynamic organizational culture.
How will you channel this diversity and help create a positive
atmosphere?
Support your recommendation through the use of at least two
sources, one of which can be the textbook. Content should be
three to four pages in length. Length does not include an
assessment tool, if used, though it may be added as an
addendum (recommended, not required). All sources used,
including the textbook, must be referenced; paraphrased and
quoted material must have accompanying citations.
All references and citations used must be in APA style.
Have some fun with the assignment. Use your creative thinking
along with your critical thinking to include your perspective of
the findings and how to address the issue.
Discussion 14
Please paraphrase the previous one and Compare and contrast
the governance, population access, and availability of
technology and electronic health records to Saudi Arabia
· be sure to draw from, explore, and cite credible reference
materials, including at least one scholarly peer-reviewed

3. reference.
Due date 19/12/2017
HEALTH CARE SYSTEM IN THE UNITED ARAB EMIRATES
(UAE)
Introduction
The UAE is made up of 7 emirates and is a federation of
hereditary absolute monarchies with varying degrees of Islamic
religious conservatism. Those with higher oil wealth and greater
resources developed more quickly, as did their health care
systems. The highest standards of health care are in Dubai and
in Abu Dhabi.
The UAE has undergone a very rapid demographic transition. In
2013 the UAE's total population was 9.2 million, of which 1.4
million are Emirati citizens and 7.8 million are expatriates. The
country is self-sufficient and manages all its health care funding
requirements from domestic revenue sources.
Healthcare in the UAE
The health care system in UAE is a mixed public-private
system. There is a public system for Emiratis with centralized
management and financing models and there is a large and
growing private sector in the main urban centers.
Public health care is organized in 2 tiers:
Primary care is delivered through primary healthcare centers in
various levels based on location and size of population served.
Hospital care is delivered through general and central
specialized hospitals. Emiratis reflect a general lack of
confidence in public medical facilities due to lack of local
expertise and perceived high costs of care. There is a national
strategy in place to reform public healthcare delivery services
and to improve quality and efficiency.
Private health care services are increasing at a rapid rate
everywhere in the UAE through clinics, private hospitals and

4. medical cities. The number of private hospitals (43) exceeds the
number of public hospitals (31).
This growth has been driven by the large numbers of foreign
workers and expatriates who are usually not allowed to use
Ministry of Health facilities except for emergencies. Cost of
health care in the private sector is high and increasing at over
13% annually.
Hospitals in the UAE
Public medical facilities in UAE are well-organized with a high
standard of care. They are dedicated to the needs of the local
population, may be overcrowded due to high demand, and are
not user-friendly for foreigners and expatriates. Sophisticated
medical care is available at all private hospitals and clinics,
however quality can be variable, caution is advised.
Medical staff are well-trained, usually expatriates and English
is spoken universally. Nursing care is usually by expatriate
nurses from all over the world, commonly from Philippines.
Private hospitals do not usually deal with major trauma, certain
complex emergencies, and other specified pathologies, which
remain in the public domain as a matter of policy.
The Healthcare Sector in the United Arab Emirates
Global Healthcare Sector is Growing Rapidly Healthcare is one
of the most rapidly growing sectors of the global economy, with
global expenditure totaling $7,682 million in 2015. According
to estimates by the EIU The Economist Intelligence Unit, health
spending will accelerate in most countries, rising to an average
of 5.2% a year in 2014- 18, equal to $9.3 trillion. This increase
will be driven by the needs of aging and growing populations,
the prevalence of chronic diseases, emerging market expansion,
infrastructure improvements, and advances in treatment and
technology. Yet there will also be increased pressure to reduce
costs and maximize savings.
Currently, despite efforts by the private and public sectors,
indicators such as the density of provision of beds, doctors and
nurses in the region lag those in developed economies. The

5. average number of beds per 1,000 people in the Gulf
Cooperation Council (GCC) countries was 1.9 in 2012,
compared to three beds in Singapore, the UK and the US, and
more than eight in Germany. Average healthcare expenditure as
a percentage of gross domestic product (GDP) in the GCC is
estimated to be 2.3%, compared to 7.6% in the UK and 8.1% in
the US in 2013.
In the United Arab Emirates, the healthcare sector has
witnessed an extended period of high growth, which is forecast
to continue, driven by the gap between supply and demand.
Healthcare has proven to be one of the most resilient sectors in
the UAE despite the current economic downturn. The UAE’s
2021 Vision states that “the UAE [will] …invest continually to
build world-class healthcare infrastructure, expertise and
services in order to fulfil citizens’ growing needs and
expectations.”
The healthcare structure in the UAE
The healthcare structure in the UAE is different to that of its
neighbors in that Abu Dhabi and Dubai have their own
healthcare regulators. There are four regulators in the UAE:
· The Ministry of Health
· Health Authority Abu Dhabi (HAAD)
· Dubai Health Authority (DHA)
· Dubai Healthcare City Free Zone
Each entity has responsibility for facilities, licensing of doctors
and nurses and market regulation within its jurisdiction. The
Ministry of Health continues to play a pivotal role in providing
healthcare, but it is not the only actor in the UAE healthcare
system.
Global Trends in Healthcare Innovation
Healthcare communities generate scientific, medical, and care
delivery breakthroughs that can improve health worldwide.
Innovation in healthcare has long been associated with new
medicines, enhanced technology for healthcare devices and
advances in surgical procedures. There is, however, more to

6. healthcare innovation than new drugs and instruments. The
organizational aspect of healthcare is a source of some of the
most radical innovations, particularly with the development of
digital technologies which represent a huge opportunity to
transform the healthcare sector in way that increases efficiency
as well as quality.
Industry experts point to three core domains driving innovation
in the healthcare sector:
1) Data science innovation
Big data offers vast potential for the healthcare sector. Previous
innovations have relied on limited datasets, largely from
clinical research or research projects. Today, for the first time,
the healthcare sector can collect life-long datasets. Sources
including medical and insurance records, wearable sensors,
genetic data and social media use can be used to personalize
care, contain epidemics, and prevent chronic illnesses through
predictive modelling techniques.
2) The genetic revolution
Thanks to data science and the human genome project, we now
know the genetic traits of a population, and can identify genetic
differences. The healthcare sector is moving towards ‘precision
medicine’, an emerging approach to treatment and prevention
that takes into account variations in genes, environment and
lifestyle. Although it is not yet used in diagnosing most
diseases, the trend is clearly shifting away from ‘one size fits
all’ medicines
3) Enhanced communication technologies, digital & video
images
Delivery of healthcare services is changing; they can now be
directly delivered by experts from a distance. It is now
technically possible to prescribe a drug remotely, although the
practice is still in its early days. The possibilities with this type
of technologies are endless; prescribed medicines can be
delivered to remote areas via drones, as happened in July 2015
in rural Virginia, USA. 8 Cases of chronic disease can be
monitored via data transfer without any effort from the patient.

7. Health insurance system
Health insurance for UAE nationals
Abu Dhabi
Under the ' Thiqa' program, Abu Dhabi Government provides
full medical coverage for all UAE nationals living in Abu
Dhabi. Citizens get a Thiqa card, through which they get
comprehensive access to a large number of private and public
healthcare providers registered within Daman's network. It also
includes broader geographical coverage and extra health
benefits.
In order to qualify for the Thiqa program, UAE nationals living
in Abu Dhabi who are 18 to 75 years old need to undergo the
' Weqaya' screening run by the Department of Health - Abu
Dhabi. The health check is done in order to identify
cardiovascular risk factors, and may be waived only in
exceptional cases.
Amendments to insurance program
The Department of Health in Abu Dhabi announced a number of
amendments to health insurance programs to both the
'Thiqa' plan and the Abu Dhabi Basic Plan. The amendments
came into effect from 1 July 2016. They were designed to
utilize the health insurance system in increasing overall
efficiency across the sector to better meet current and future
demands.
Dubai
Saada is a health insurance program for the citizens in the
emirate of Dubai. It provides insurance coverage to citizens
who do not currently benefit from any government health
program in the emirate of Dubai. The program provides
treatment through a large network of healthcare providers in the
private sector and DHA healthcare centers. Citizens' Emirates
ID card carries details of the Saada program they are subscribed
to.
Health insurance for resident expatriates
The extent of coverage for employers and their dependents is

8. determined by the employee's salary, designation etc. The
extent of coverage and type of policy/scheme would determine
the cost of your medical services.
In the emirate of Abu Dhabi, employers and sponsors are
responsible for the providing health insurance coverage for their
employees and their families (1 spouse and 3 children under 18
years).
In the emirate of Dubai, employers are required to provide
health insurance coverage for their employees. Sponsors are
required to get insurance cover for their resident dependents.
There are several insurance companies in the UAE. Many also
provide Islamic insurance (takaful). The website of Insurance
Authority provides a list of registered insurance companies in
the UAE.
References
United Arab Emirates - Healthcare ServicesUnited Arab
Emirates - Healthcare. (n.d.). Retrieved December 17, 2017,
from https://www.export.gov/article?id=United-Arab-Emirates-
Healthcare-Services
A. (n.d.). Healthcare in the United Arab Emirates (UAE) -
Support. Retrieved December 17, 2017, from
https://www.allianzworldwidecare.com/en/support/view/national
-healthcare-systems/healthcare-in-uae/
https://centres.insead.edu/innovation-
policy/publications/documents/HealthcareBrief_000.pdf
https://www.ncbi.nlm.nih.gov/pubmed/24228347
https://government.ae/en/information-and-services/health-and-
fitness/health-insurance
http://apps.who.int/medicinedocs/documents/s17313e/s17313e.p
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