1. The document discusses subway etiquette and manners, noting that people should remember basic politeness on public transportation. 2. It also discusses restorative justice (RJ), where victims and offenders work together to decide how the offender can make amends. 3. Through RJ, offenders learn the impact of their actions and are less likely to reoffend, as seen in the example of a drunk driver who became an advocate against drunk driving after meeting his victim.