Tyrion -SAP Core Technology projects- Unlimited Return of investement

1. SAP Competence, differently.

4. OS- and database-administration backgrounds

6. In SAP products

7. In clustering software

8. In backup software's

10. Additional courses on all possible technologies used with SAP

11. Certified SAP Core Competence Technology consultants

14. Our differentiators when handling you project:

15. Our differentiators when handling you project:

19. Our differentiators when handling you project:

20. Virtualization Training Hosting Managed Services Project Management Uptime Group has more than 250 consultants, and hosts a wide range of teams, each with thorough expertise in their core competence.

21. Virtualization Training Hosting Managed Services Project Management There is, of course, the SAP core competence team.

22. Virtualization Training Hosting Managed Services Project Management There are technology teams who focus on a database type (e.g. Oracle, SQLserver) or on an OS type (e.g. Windows, Unix).

23. Virtualization Training Hosting Managed Services Project Management There are teams that focus on the network, or storage products (like NetApp). There is also a team that focuses on hardware; they can scale your SAP server and assemble it. Prices are very competitive, due to their partnerships with hardware vendors.

24. Virtualization Training Hosting Managed Services Project Management Want to divide your hardware resources among multiple SAP instances? We have a team specialized in virtualization.

25. Virtualization Training Hosting Managed Services Project Management Uptime Group also provides hosting formulas; you can move your server to our datacenter, or lease a server or a virtual SAP environment.

26. Virtualization Training Hosting Managed Services Project Management If your project involves steps performed by various teams (like migrating to a complete new SAP server), we can provide a project manager, who will make sure your whole project is dealt with as swiftly as possible.

27. Virtualization Training Hosting Managed Services Project Management We can train you in any of the aforementioned technologies. We provide on-site and custom-built trainings.

28. Virtualization Training Hosting Managed Services Project Management When your SAP project is completed, we can provide continued support for any technology. We can monitor your environment, and can react 24x7 ! SAP Managed Services are discussed later in this presentation.

29. Virtualization Training Hosting Managed Services Project Management Conclusion: A SAP environment depends on a lot of other technologies. Why look for expertise anywhere else when you can find it all under one roof? This makes us unique in Belgium.

30. Our differentiators when handling you project:

35. At Uptime Group, every € is well spent. We highly appreciate returning customers. And vice versa.

37. At Uptime, Managed Services are handled according to ITIL methodology.

38. At Uptime, Managed Services are handled according to ITIL methodology. Our monitoring handles OS, DB and SAP level. We also provide in-depth SAP monitoring (job results, short dumps, performance, …)

39. At Uptime, Managed Services are handled according to ITIL methodology. Our monitoring handles OS, DB and SAP level. We also provide in-depth SAP monitoring (job results, short dumps, performance, …) We provide reporting on space- and performance tendencies, uptimes and daily activities.

40. At Uptime, Managed Services are handled according to ITIL methodology. Our monitoring handles OS, DB and SAP level. We also provide in-depth SAP monitoring (job results, short dumps, performance, …) We provide reporting on space- and performance tendencies, uptimes and daily activities. We offer support in every way possible; by solving incidents and problems, with daily administration, and by upgrading or patching your SAP environment at regular intervals.

41. At Uptime, Managed Services are handled according to ITIL methodology. Our monitoring handles OS, DB and SAP level. We also provide in-depth SAP monitoring (job results, short dumps, performance, …) We provide reporting on space- and performance tendencies, uptimes and daily activities. We offer support in every way possible; by solving incidents and problems, with daily administration, and by upgrading or patching your SAP environment at regular intervals. We offer support outside office hours. This includes 3rd line support.

42. At Uptime, Managed Services are handled according to ITIL methodology. Services can be cherry picked, based on your need an budget. Only the essential services (marked in red) are obligatory. At Uptime, you will never pay for a service that you do not want or need.

43. At Uptime, Managed Services are handled according to ITIL methodology. Services can be cherry picked, based on your need an budget. Only the essential services (marked in red) are obligatory. At Uptime, you will never pay for a service that you do not want or need. ! Uptime provides SAP as a service. Your SAP environment is then hosted in our data center, on one of our own servers. In this formula, a number of SAP managed Services are included.

46. Q A SAP Competence, differently. &