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Types of Formal
Reports
Chapter 14
Definition
 Report is the term used for a group
of documents that inform, analyze or
recommend.
 We will categorize formal reports
into:
 Informational reports
 Analytical reports
 Recommendation reports
Informational Reports
 Informational reports present results so readers can
understand a particular problem or situation.
 Example: Manager of a city’s website might prepare an
informational report for the city council; the report would
provide statistics on the number of people who pay their
city water and sewage bills online etc.
 Informational reports might:
A. Present information on the status of current research or of
a project.
B. Present an update of the operation in your division.
C. Explain how your organization or division does something.
D. Present the results of a questionnaire or research.
Analytical Reports
 This type goes a step beyond presenting results. Analytical
reports present results, analyze those results, and draw
conclusions based on those results.
 These reports attempt to describe why or how something
happened and then to explain what it means.
 Like informational reports, analytical reports can be formal
or informal.
 Explain what cause a problem or situation – Present the
results of a traffic study showing accidents at an
intersection – the report explains what it means.
 Explain the potential results of a particular course of action.
 Suggest which option, action, or procedure is best.
Recommendation Reports
 This type advocate a particular course of action. This
usually present the results and conclusions that support the
recommendations.
 This type is identical to analytical report.
 For example, your analytical report suggests using
treatment X to be more efficient than treatments Y and Z.
However, that does not mean that you will use treatment X
as cost and other considerations might recommend
treatment Y.
 What should we do about a problem?
 Should we or can we do something?
 Should we change the method or technology we use to do
something?
Principle 1: Identify the Readers and
Purpose of Your Reports
 Before you begin writing your report, you need to
identify the readers and purpose of your report.
 If possible, begin by talking with the readers or
with the person who asked you to write the
report.
 What do you want readers to know, do or learn
from the report?
 Do you only want to present results, not to draw
conclusions or make recommendations?
 Do you want to draw conclusions?
 Do you want to make recommendations based on
conclusions?
 Is the report routine?
Analyzing Readers
 What do readers know about the field or topic?
 Why are they reading your report? – to gather
information, complete a task, take a decision etc?
 How much detail will readers need or expect?
 Do your readers expect an informal or formal
report?
 Are the readers external or internal?
 What positions do your readers hold in the
organization?
 Will more than one group read the report?
 What do your readers know about you or your
organization?
The Plan for Preparing a Formal Report
 Identify the readers
 Determine your purpose
 Formulate specific questions
 Conduct research to answer the questions
 Draw valid conclusions (for analytical or
recommendation reports)
 Decide on recommendations (for
recommendations)
 Write the report
Formulate Questions and Research When
Needed?
Vague: Do electric and magnetic fields cause
health problems?
Specific: What are the health risks of exposure to
low-strength, low frequency electric and
magnetic fields produced by power lines and
electric appliances?
Make Valid Conclusions and
Recommendations Based on Sound
Research
 When examining the results of your
research, look for any cause-and-effect
relationships.
 Look for any results that seem to point to
the same conclusion.
 Watch for areas where you have used
illogical or unsupported arguments.
Introduction in a Formal Report
 State clearly the subject of your
report.
 State the purpose of your report.
 Identify how the report affects or
relates to the readers (optional).
 Present the background information
that the readers need to understand
your report.
 Present an overview of the report.
Methods, Results, Conclusions &
Recommendations
Methods:
 Tell the readers how you did the research or
conducted the study?
 Use clear, specific language
Results:
 What did you find out and how are you reporting
it?
Conclusions:
 What do the results mean?
Recommendations:
 Given the results and the conclusions, what
should occur?
 Eliminate explanations of the recommendations.
Writing Feasibility Reports
 This is a type of recommendation report.
 Feasibility reports evaluate options based on
appropriate criteria and recommend the most
feasible or preferable option.
Major Issues:
• Establish criteria for evaluating the options.
• Identify all available options, research carefully,
avoid using lesser options for simplifying the
study.
• Evaluate the options based on the criteria and
draw conclusions about each option.
Read….
 Starting 04/18, we will start working
on a group feasibility report.
 You will work on this project exactly
like what is shown in the text on
Figure 14.13 (# 442 – 449).
 Your group might also choose to
follow these examples too.

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Types of Formal Reports

  • 2. Definition  Report is the term used for a group of documents that inform, analyze or recommend.  We will categorize formal reports into:  Informational reports  Analytical reports  Recommendation reports
  • 3. Informational Reports  Informational reports present results so readers can understand a particular problem or situation.  Example: Manager of a city’s website might prepare an informational report for the city council; the report would provide statistics on the number of people who pay their city water and sewage bills online etc.  Informational reports might: A. Present information on the status of current research or of a project. B. Present an update of the operation in your division. C. Explain how your organization or division does something. D. Present the results of a questionnaire or research.
  • 4. Analytical Reports  This type goes a step beyond presenting results. Analytical reports present results, analyze those results, and draw conclusions based on those results.  These reports attempt to describe why or how something happened and then to explain what it means.  Like informational reports, analytical reports can be formal or informal.  Explain what cause a problem or situation – Present the results of a traffic study showing accidents at an intersection – the report explains what it means.  Explain the potential results of a particular course of action.  Suggest which option, action, or procedure is best.
  • 5. Recommendation Reports  This type advocate a particular course of action. This usually present the results and conclusions that support the recommendations.  This type is identical to analytical report.  For example, your analytical report suggests using treatment X to be more efficient than treatments Y and Z. However, that does not mean that you will use treatment X as cost and other considerations might recommend treatment Y.  What should we do about a problem?  Should we or can we do something?  Should we change the method or technology we use to do something?
  • 6. Principle 1: Identify the Readers and Purpose of Your Reports  Before you begin writing your report, you need to identify the readers and purpose of your report.  If possible, begin by talking with the readers or with the person who asked you to write the report.  What do you want readers to know, do or learn from the report?  Do you only want to present results, not to draw conclusions or make recommendations?  Do you want to draw conclusions?  Do you want to make recommendations based on conclusions?  Is the report routine?
  • 7. Analyzing Readers  What do readers know about the field or topic?  Why are they reading your report? – to gather information, complete a task, take a decision etc?  How much detail will readers need or expect?  Do your readers expect an informal or formal report?  Are the readers external or internal?  What positions do your readers hold in the organization?  Will more than one group read the report?  What do your readers know about you or your organization?
  • 8. The Plan for Preparing a Formal Report  Identify the readers  Determine your purpose  Formulate specific questions  Conduct research to answer the questions  Draw valid conclusions (for analytical or recommendation reports)  Decide on recommendations (for recommendations)  Write the report
  • 9. Formulate Questions and Research When Needed? Vague: Do electric and magnetic fields cause health problems? Specific: What are the health risks of exposure to low-strength, low frequency electric and magnetic fields produced by power lines and electric appliances?
  • 10. Make Valid Conclusions and Recommendations Based on Sound Research  When examining the results of your research, look for any cause-and-effect relationships.  Look for any results that seem to point to the same conclusion.  Watch for areas where you have used illogical or unsupported arguments.
  • 11. Introduction in a Formal Report  State clearly the subject of your report.  State the purpose of your report.  Identify how the report affects or relates to the readers (optional).  Present the background information that the readers need to understand your report.  Present an overview of the report.
  • 12. Methods, Results, Conclusions & Recommendations Methods:  Tell the readers how you did the research or conducted the study?  Use clear, specific language Results:  What did you find out and how are you reporting it? Conclusions:  What do the results mean? Recommendations:  Given the results and the conclusions, what should occur?  Eliminate explanations of the recommendations.
  • 13. Writing Feasibility Reports  This is a type of recommendation report.  Feasibility reports evaluate options based on appropriate criteria and recommend the most feasible or preferable option. Major Issues: • Establish criteria for evaluating the options. • Identify all available options, research carefully, avoid using lesser options for simplifying the study. • Evaluate the options based on the criteria and draw conclusions about each option.
  • 14. Read….  Starting 04/18, we will start working on a group feasibility report.  You will work on this project exactly like what is shown in the text on Figure 14.13 (# 442 – 449).  Your group might also choose to follow these examples too.