TUSKYS NEWS 002

ISSUE 002JULY 2016
THELATEMZEEJORAMKAMAU,TUSKYSFOUNDERTHELATEMZEEJORAMKAMAU,TUSKYSFOUNDER
OUR HERITAGE PARTNERSHIPS THAT BIND INVESTING IN COMMUNITIES
CSR ACTIVITIES <
TUSKYS GOT TALENT <
IT IS GOD
FIRST AT
TUSKYS
IT IS GOD
FIRST AT
TUSKYS
> INVESTING IN COMMUNITIES
> PICTORIALS
> HUMOUR
THE MAN WHOSE LEGACY
CONTINUES TO TOUCH LIVES
THE MAN WHOSE LEGACY
CONTINUES TO TOUCH LIVES
MY FATHER’S
LEGACY LIVES
ON… DR. KAGO
TUSKYS
INSPIRING
STORY OF
GROWTH

TUSKYS NEWS 1
10
WHAT’S INSIDE
A sneak peak at what you’ll find in this issue
F O R E W O R D
25
11
12
17
OUR HERITAGE
PARTNERSHIPS THAT BIND
INVESTING IN COMMUNITIES
PICTORIALS
SECTOR NEWS
INVESTING IN COMMUNITIES
STARS CORNER
HUMOUR
3
11
13
14
17
22
23
28
THE FOUNDER
PG. 5
FROM THE CHAIRMAN
PG. 3
THE JOURNEY
PG. 7
C O N T E N T S
17

TUSKYS NEWS2
W
elcome to the
second issue
of TUSKYS
NEWS
magazine, your favourite
companion that fills you in
with information about your
preferred shopping store,
Tuskys!
Well. Tuskys is 26 years and
in this issue, we pay special
tribute to the Tuskys
Founder Mzee Joram
Kamau, who though departed, left a strong brand and a legacy
that will forever be echoed through generations. From meek
beginnings, we bring you the Tuskys story that is a true reflection
of the famous phrase, ‘Grass to Grace.’
We also celebrate our various strategic partnerships with other
brands in this issue. In Africa, we have a saying that states, ‘If you
want to go fast, go alone. But if you want to go far, go together.’
For Tuskys, it has been a step at a time; not alone and fast but
together and far. Read about these industry partnerships that are
making things better.
We also give you a sneak peek of changing trends in the retail
sector, the new entrants and how we are positioned to remain
competitive.
And by the way, Tuskys got talent too! Get these and many more
only in this issue!
Enjoy the read.
JOANNE WANJALA,
CORPORATE COMMUNICATIONS MANAGER.
WELCOME NOTE
FROM THE EDITOR
EDITOR
Joanne Wanjala
EDITORIAL TEAM
Kimathi Kariara, BM, Buruburu
Collins Agai
Yvonne Ndung’e
CONTRIBUTORS
Peter Kiragu
Eva Ndirangu
Anne Koori
Collins Agai
PHOTOGRAPHY
Kush Kurian
Anne Koori
MARKETING
Yvonne Ndun’ge
Anne Koori
TUSKYS BOARD CHAIRMAN
Dr. John Kago Kamau
TUSKYS CEO
Dan Githua
DIRECTORS
Stephen Mukuha Kamau
Sammy Gatei Kamau
Yusuf Mugweru Kamau
George Gachwe Kamau
Mary Njoki
Monica Njeri (Deceased)
DESIGN & LAYOUT
BluPrint Media - 0722 118258
TUSKYS NEWS is a publication of
TUSKYS SUPERMARKET LTD.
© 2016 TUSKYS SUPERMARKET LTD. All rights reserved. Neither this publication nor any part of it may be reproduced, stored
in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise,
without the prior permission of TUSKYS NEWS. TUSKYS NEWS is published every quarter, by The TUSKYS Supermarket Limited,
P.O. Box 54280 - 00200, Nairobi, Kenya

TUSKYS NEWS 3
FROM THE CHAIRMAN
MY FATHER’S LEGACY
LIVES ON… DR. KAGO
TUSKYS BOARD CHAIRMAN DR. JOHN KAGO KAMAU
Y
ou may not have had a chance
to meet or interact with him.
But you may have heard about
a noble man who planted a
gem in early 1980s far away in Nakuru, the
gem that has blossomed into your favourite
shopping store, Tuskys.
Departed from us 14 years ago. But we
still feel him; walk with him; live with him
through the golden gem that he planted.
He may have planted it ordinarily. He must
have been oblivious of what that seed
could germinate into.
But the Tuskys seed planted nobly more
than 26 years ago by a selfless man is now
a source of life and livelihood to millions of
people. In fact, the second largest Chain
of Supermarkets in the region no longer
belongs to my father, Joram Kamau; neither
does it belong to the Kamau family alone.
It bloomed and has over the years grown
beyond us.
It belongs to Kenyans; the employees,
customers, suppliers, business partners,
and all other stakeholders who in one
way or another interact with the brand. It
belongs to people. It supports people. And
indeed his legacy lives on…
Humble beginnings
It is amazing how a small family shop
started off by a man who did not even have
the privilege of attaining formal educa-
tion in those hay days in the early 1980s
has blossomed into an enviable business
empire in less than 3 decades.
This is proof of good will from all stakeholders. From a small shop called
Magic set up in Nakuru that used to trade in mattresses to a regional
empire boasting of 51 branches in Kenya and 7 in Uganda, with other 4
stores lined up for opening, is no mean feat.
It is a measure of commitment and hard work from a man whose golden
heart could charm and melt the hardest of hearts. Even as the business
OUR HERITAGE

4
FROM THE CHAIRMAN
grew, he never abandoned
his true values of integrity,
hard work, humility and good
character.
Together with my mother Mama
Hannah Wamaitha, they raised
the 8 of us (5 brothers and 3
sisters) like any other ordinary
person; a close-knit family with
highly-guarded values and a
heart for one another. He taught
us the art of giving, the fear of
God, the value of honesty and the
good that comes from hard work.
He never liked shortcuts. Not my
father.
And this is who we are in this
business today. My brothers and I
joined in the business and threw
our energies towards the growth
and expansion of the business
based on these values.
With my father’s soft heart for
the financially underprivileged,
his embarked on a unique
formula of locating the stores
near bus stations and offering
comparatively low prices. This, he
believed, would give everyone a
chance to get quality goods and
products at low prices.
We have held onto this formula;
expanding into the residential
estates and peri-urban areas in
line with our long term vision of
becoming a successful brand on
every street and corner. Even
with his departure as the vision
bearer, we did not relent to carry
own and make him smile. My
brothers and I have together
guarded his honour and strived
to maintain what he believed
in most even in the dynamic
business operating environment.
No Alcohol policy
Many may have wondered why we have
not scrambled for the ‘lucrative’ market
segment of stocking alcohol in our
stores. Our brand remains the only top
tier supermarket that does not stock
alcohol in all our branches. My father’s
philosophy was, ‘good heath is wealth.’
He believed in promoting a heathy
society free from alcohol that could
encourage hard work free from the
effects and impacts of alcohol.
Alcoholism remains one of the greatest
huddles that the country is facing, with
many of our youths becoming lazy,
unproductive or incapacitated because
of the effects of alcohol. As Tuskys, we
still want to guard our future genera-
tions with great honour.
The sky is no limit
As we continue to record phenomenal
growth and favourable market reception
across the region, we know that you the
customer, the employee, the supplier,
the business partner, and all the
well-wishers are at the centre of it all.
We also know that we have managed to
stand the test of time for all these years,
thanks to the good values inculcated in
us at early stages.
With a heart to support local and build
Kenya, we play a major role of growing
the retail sector that collectively contrib-
utes to over 30 per cent to the country’s
GDP.
The grace has been sufficient. His legacy
lives on…
THE LEGACY LIVES ON…
We have held onto this formula; expanding into the
residential estates and peri-urban areas in line with our long
term vision of becoming a successful brand on every street
and corner. Even with his departure as the vision bearer, we
did not relent to carry own and make him smile.
OUR HERITAGE
Joram Kamau’s Family in a past thanksgiving ceremony. Tuskys holds a
thanksgiving ceremony annually to give thanks to God for protecting the
employees and the business throughout the year.

5
OUR HERITAGE
M
any Kenyans may
have simply moved
on and forgotten
about his silver hand
of giving and golden heart that
could turn anything to something.
Those who interacted with Mzee
Joram Kamau, the Founder of
Tuskys Empire, who passed on in
2002 describe him as a man who
was full of humility, good character,
God-fearing and who could go
extra miles to help others.
His legacy lives on and as TUSKYS
NEWS spoke to one of the longest
serving employees Kimathi
Kariara, BM, Buru Buru, Tuskys
Chain still holds dear some of the
values that define the present day
business operations.
Here are some excerpts from the
interview:
Q. In your own words, describe
Mzee Joram Kamau?
Mzee Joram Kamau was a soft
spoken man with Godly loving
heart and a true Christian in
eternal life even after death.
Every Morning, he used to visit
several branches within Nairobi
CBD to confirm the following;
• Whether the Prayers
were conducted in those
branches.
• Whether staffs had been
served breakfast.
• To preach or share a word of
God with staffs during the
usual morning devotion.
• He also used to visit those
branches just to interact
with employees.
He lived a simple live like any
other village man and loved to
associate with the poor. For
MZEE JORAM,
THE GREAT!
THE LATE MZEE JORAM KAMAU, FOUNDER OF TUSKYS
THE FOUNDER

6
Once a week, he spared sometime after
closure of business preach to us mostly
about integrity, Godly values. His favorite
Bible Chapter was Psalms 133, which starts,
‘Behold, how good and how pleasant it is
for brethren to dwell together in unity!’
Q. What were his last moments like?
On the fateful day that he passed on the
night of December 17th
, 2002, we had
spent some time together, him specifically
reading some specific bible verses mostly
based on the art of giving. I remember him
particularly telling us that everything that
one owns belongs to the world and that
however rich or poor one is, no one leaves
the world with anything. That we should
therefore teach our hearts to give and
touch lives.
Little did we know that those were our last
moments together.
Q. How was his relationship with his
children and the Community at large?
Joram was a father who brought his
children up in a Godly way. He used to have
candid talks with them together and his
greatest virtues that he inculcated in them
was honesty and hard work. He was a good
father and mentored them all.
He preached unity to them and nurtured
their talents equally.
instance, how could you explain a situation where a man of his
calibre travelling from Nairobi to Nakuru every weekend with public
means? You could often see him boarding the famous Eldoret
Express at the Machakos Country Bus stage just like any other
Kenyan.
He was simple and noble at heart.
Q. What relationship did you have with him?
He was like a father to me, a friend, a mentor, my hero.
Our paths crossed way back in 1992 in Nakuru, my home town. By
then, he only had Magic Super Stores.
Whenever I went shopping, I could say hello to him and the bond
grew tremendously with time especially when we became friends
with his children.
When I joined Tuskys later in January 1997, our bond grew as we
used to work together in Tuskys’ second branch that we used to call
Tusker 2 in Nairobi’s Mfangano Street.
Here, he was like a father to me; showering me with great advice
about living a Godly and righteous life and business in general.
When I was transferred to Magic Nakuru in 2002, he
accommodated me at his home in Section 58. Here, we lived an
ordinary life and most of the time, he could spare some time and
narrate to me about his life, his successes and struggles.
Q. How long did you work under him?
I worked with him for more than 12 years until his death. We were
stationed at the former OTC Branch before moving to Nakuru with
him. I was the custodian of his salary and he could introduce me to
all his visitors and talk about my relationship with him.
His greatest wish was to have everyone around him happy. He
could also make sure that each of the workers received their dues
in time. His greatest wish was to see every branch open with
prayer, a practice that has now become our tradition at Tuskys.
He valued prayer a lot and used to believe that a business whose
foundation is built on prayer flourishes.
THE FOUNDER
…how could you explain a situation where a man
of his calibre travelling from Nairobi to Nakuru
every weekend with public means? You could often
see him boarding the famous Eldoret Express at
the Machakos Country Bus stage just like any other
Kenyan. He was simple and noble at heart.
OUR HERITAGE
MR. KIMATHI KARIARA, BRANCH
MANAGER, BURUBURU

7
THE JOURNEY
TUSKYS INSPIRING STORY OF
GROWTH SECOND TO NONE
IN THE RETAIL SECTOR
By Peter Kiragu
T
he story of Tuskys Supermarket is perhaps one of the most inspiring
in as far as the retail industry is concerned. From very humble begin-
nings in Nakuru where it started as a single small shop, Tuskys is
today one of the largest retail chains in the country and a familiar
household name.
With 54 branches spread throughout the country, it is unlikely to miss a Tuskys
shop in all the major towns of Kenya. And with seven branches in Uganda and
growing, one can foresee the leadership position that Tuskys will be holding in
that country in the near future.
That is why today if you were to ask a random question for people to name the
supermarkets best known to them most, Tuskys would probably be among the
OUR HERITAGE
Tuskys first wholesale shop in Rongai, Nakuru
With 54 branches spread
throughout the country, it is
unlikely to miss a Tuskys shop
in all the major towns of Kenya.
And with seven branches in
Uganda and growing, one can
foresee the leadership position
that Tuskys will be holding in
that country in the near future.

8
THE JOURNEY
top two if not the top. That is where the
Tuskys brand now stands in the market.
A top brand well known for its unique
positioning as the supermarket where
you get the best at the most competi-
tive prices.
Today if the founder, Mr. Joram Kamau,
was to wake up from his rest he would
most likely be a happy man. The humble
business he started 25 years ago from
proceeds of sale of a bull has blossomed
to be one of the biggest supermarket
brands in Kenya and fast growing in
Uganda.
However, he would probably need to
ask someone to help him locate his
businesses. When he died in 2002,
his shops were known as Tusker
Mattresses. Today, they are called
Tuskys Supermarket since 2007.
But with this realization, Mr. Kamau
would jump with joy and hug his children
and employees of Tuskys for raising one
of the most formidable retail chains in
the region within such a short period of
time.
Even though he is not there anymore
to celebrate this commendable growth,
Mr. Kamau’s children with the able assis-
tance of qualified and professional staff
continue to stir the business into higher
heights.
The Tuskys brand is a store that
stands for freshness on the
market and has been a key player
in making the market mature and
positioning the retail sector as a
globally competitive segment of
the economy.
Today, apart from providing
normal conventional super-
market services, Tuskys has
become a pioneers in the provi-
sion of unique ‘Fresh Concepts’
or private label products in the
form on in-store Bakeries, Delis,
Butchery, whole milk dispensers
or the so-called milk ATMs, water
dispensers as well as a wide
range of locally sourced fresh
fruits and vegetables.
These services are offered in
the various shops which range
from Mega Supermarkets to
convenience stores referred to
as ‘Chap Chaps’ depending on the
community needs around the
OUR HERITAGE
1982
1983 1990
1989 1998
(August)
2000
2004
2010
(March)
2014
2015
1997
2000
2006
2010
2015
2011
Joram Kamau opens his first
Store (Jolly Grocery) in
Nakuru
Second store, Gitwe
General Stores opened
in Rongai Nakuru
Mfangano St.
Store opens
Tusker Mattresses opens
its 2nd store near the
OTC bus Terminus
Two additional stores
Pioneer (September)
and Express (December)
opened in Nairobi
Tusker Mattresses
rebrands to Tuskys
Your Friendly Supermarket
Tuskys revamps the
logo and adopts a new
market positioning
statement
Silver Jubilee.
From humble beginings the
Tuskys brand celebrates a
monumental achievement
25 years of innovative service.
Tuskys officially awarded
prestigious SuperBrands
award
Tuskys Biashara
Forum kicks off
Tuskys Internship
is launched
DRIVEN TO SUCCEED
Tuskys opens it’s 50th
retail store in Kenya
3 additional stores
opened in Uganda
Tuskys expands to
Uganda. First store
Kitintale, opens for
business.
Wareng Cross
Country launches
Magic Super Stores
merges with Tusker
Mattresses
Tusker Mattresses
opens its 3rd
store
Hakati next to the
Bus Station Terminus
First self-service store,
Magic super store in
Rongai at Nehru
Pandit Road.
25SILVER JUBILEE
YEARS
T U S K E R
Your Friendly Supermarket
Today if the founder, Mr. Joram
Kamau, was to wake up from
his rest he would most likely
be a happy man. The humble
business he started 25 years
ago from proceeds of sale of a
bull has blossomed to be one
of the biggest supermarket
brands in Kenya and fast
growing in Uganda.
OUR JOURNEY

9
location of the super-
markets. This has
been brought about
by rapid urbanization
and growth of the
middle class which is
dictating the theme
for retails.
All the above devel-
opments have been
made possible by
the chain’s valued
stakeholders
including customers,
employees, suppliers
and its partners
who are and will
continue to be held
by high esteem by
the management and
board.
It is amazing how a small family shop started off by the
founder Joram Kamau in early 1980s has blossomed into
an enviable business empire in less than three decades.
Mr. Joram Kamau ran a small shop called Magic that used
to trade in mattresses in Nakuru in the 1980s. He had
cultivated a unique relationship with the founder of
Nakuru Mattresses (today known as Nakumatt), who
was doing brisk business across the street. They made
an arrangement where the latter would supply Joram
certain goods that were nearing expiry on generous
credit terms, which he would then sell at very low prices.
Years later, as his business grew even larger, Joram would
leave his first shop to his brother, which he transformed
into Naivas, another fastest growing supermarket chain.
When the sons joined their father in business, they
threw their energies into the expansion of the business
to Nairobi through their subsidiary Tusker Mattresses,
located near the OTC Bus Terminus in the 1990s. And this
is the gem on which the chain has blossomed from.
UNIQUE LOCATIONS
Tusker Mattresses hit on a unique formula of locating
the supermarket near bus stations and offering very low
prices. It continues to use the same formula, expanding
into the residential estates and peri-urban areas defining
its vision as being a “Successful Brand on Every Street
and Corner”.
In mid 2000, Magic Super Stores were merged with
Tusker Mattresses. Magic had two shops, one on Ronald
Ngala Street in Nairobi and one on Pandit Nehru Road
in Nakuru. Tusker had three shops in Nairobi, one along
Mfangano Street, one next to OTC and one on Hakati
Road. In the year of the merger, they opened two other
shops in Nairobi — Express on Sheikh Karume Road and
Pioneer on Moi Avenue. They soon opened the under-
ground Imara Daima supermarket next to the busy Tom
Mboya Post Office bus stop, a unit that has proved very
popular with commuters.
From then, the Tuskys train took off with immense
success, opening more branches, diversifying product
offering and expanding to the region. This is despite the
founder Joram Kamau passing on in 2002.
With the retail sector contributing over 30 per cent to
GDP, Tuskys continues to be strategically positioned on
the market to expand more and streamline the retail
sector.
The future can only get better.
THE JOURNEYOUR HERITAGE

10
By Joanne Wanjala
I
magine a scenario where you
rush to pick your favourite pilau
from your favourite Tuskys Deli
and the sight that beholds you
is that of prayer and supplication; the
kind that you only find in churches. You
find tills closed and the only activity is
prayer and thanksgiving.
This can be a shocking sight more so
if you are used to the everyday buzz
of activities at the supermarket as
customers jostle for space to make
their picks and the never-ending
sound of machines at the point of sale.
But did you know that Tuskys chain of
supermarkets close shops for several
hours once in a year just to give thanks
to the Lord for good tidings within the
year? Well, now you know.
The Supermarket has since 2010 set
aside a day in the month of June every
year dedicated to a prayer service and
thanksgiving in all its 54 branches
countrywide, the headquarter
included.
This is usually a big day for staff
who come together for a common
purpose of giving gratitude to God for
his mercies. This is because Tuskys
believes that it is only through God’s
will that it has made all these strides.
Sometimes customers and suppliers
IT IS GOD FIRST
AT TUSKYS
join in the prayers too. It is also a
unique act of demonstrating a human
face for the retail giant, and to show
that Tuskys is not just about profits.
A number of activities thus take
place during the 2-hour prayer and
thanksgiving service where everything
else waits. It is a big moment of prayer
and supplication.
Tuskys also has 3 pastors on board
who are dedicated to preaching in all
branches.
PASTORAL SERVICES OUR HERITAGE
Pastor Juma Oloo, one of the three
pastors who offer pastoral services
at Tuskys.

11
K
CB Foundation and Tuskys
Supermarket recently
entered into a strategic
partnership agreement
that will see provision of internship
opportunities to 1600 youths and
contract farming opportunities for youths
in agribusiness.
The partnership will work to benefit
13,000 youths across 22 counties in the
identified value chains in agribusiness
where KCB Foundation will provide asset
financing and working capital to enable
the young farmers meet the needs of
demand and supply. This is through the
Foundation’s recently launched multi-
billion Tujiajiri program.
Tuskys will on the other hand provide
market for the farm produce in its 54
stores, making it one of the most fulfilling
contract farming initiatives. The identified
agri-produce include poultry products,
milk, sweet potatoes, vegetables, beef,
and honey, among others.
Tujiajiri program was launched recently
by KCB Foundation with the aim of
empowering budding entrepreneurs to
scale and upscale their business ventures.
The Foundation’s partnership with
Tuskys, the second largest supermarket
chain in the region, is seen as one of the
most fulfilling initiatives launched by the
private sector in the region.
Tuskys will on the other hand
provide market for the farm
produce in its 54 stores, making it
one of the most fulfilling contract
farming initiatives.
KCB FOUNDATION
INKS DEAL
WITH TUSKYS TO
EMPOWER YOUTHS
KCB Group chairman Ngeny Biwott inks deal with Tuskys Chairman
Dr. John Kago. Looking on is KCB Foundation Executive Director Jane
Mwangi and Tuskys CEO Dan Githua.
Some of the beneficiaries of the first cohort of the internship
program.
INTERNSHIP PROGRAMMEPARTNERSHIPS THAT BIND

12
SACCO PARTNERSHIPS PARTNERSHIPS THAT BIND
L
eading retail supermarkets
chain Tuskys and the
Safaricom Sacco-Kenya’s
fastest growing private
sector SACCO – have today signed a
retail partnership agreement that will
allow the telco’s employees and other
sacco members to acquire discounted
high value items on credit basis at the
retailers 52 stores countrywide.
Under the partnership, Safaricom
Sacco members will get a Local
Purchase Order (LPO) from the Sacco
offices and present the same to any
Tuskys Supermarket after which the
items will be released to them within
48 hours. The retailer will bill the
Sacco once for all LPOs received within
a month.
Speaking at the launch when the two
organizations inked the deal, Tuskys
CEO Dan Githua said the supermarket
had taken a deliberate step to
differentiate the on-credit shopping
experience for the Safaricom Sacco
members at its stores following a
longstanding relationship. “This is part
of Tuskys supermarkets expansion
strategy that focuses on deepening
partnerships with our corporate
partners to drive business growth. Our
partnership with this leading Sacco
will ensure that as many members as
possible have access to easy credit
based means with which to acquire
high value items,” Mr. Githua said.
Safaricom Sacco CEO George Ochiri
said the partnership was a welcome
development for its members and
would add to the options its members
have in acquiring household items.
“We have continuously sought
partnerships that especially enrich
the local shopping experience for our
members. We are delighted to note
that our members can now enjoy
discounts, credit and deliveries while
shopping at Tuskys,” he said.
TUSKYS PARTNERS WITH
SAFARICOM SACCO TO ALLOW
MEMBERS SHOP ON CREDIT
Safaricom Sacco, which was founded
in 2001 to serve the common bond of
Safaricom employees, has an asset
base of Ksh3.3 Billion and presently
caters for 9000 members. The Sacco
is implementing a strategic plan
targeting to grow its business fourfold
by 2018.
Tuskys said its strategy in deepening
partnerships with corporate partners
was geared towards boosting sales
volumes for household goods such
as Sofa sets, assorted furniture, TVs,
fridges and other electronics.
The retailer has a similar partnership
with Ukombozi Sacco, the umbrella
Sacco for Deliverance Churches
in Kenya that has 7000 members
countrywide.
Tuskys is pursuing similar partnerships
with reputable licensed SACCOs and
corporate partners across the country
to enable more people access items of
their choice conveniently.
Tuskys CEO Dan Githua (Left) with Safaricom Sacco CEO George Ochiri during the launch of the partnership.

13
CSR ACTIVITIESINVESTING IN COMMUNITIES
By Joanne Wanjala
T
uskys internship program remains a key
success story in offering opportunities
to youths. The chain officially launched
the internship programme in October
2015 to address two major challenges: youth
unemployment and the need to mould staff to suit
the needs of the retail sector.
This is part of the Chain’s Corporate Social
Responsibility initiative that has so far
transformed lives of over 700 interns, 90 per
cent of which are now working in its 54 branches
countrywide.
The launch of the ambitious programme was
based on an assessment of these needs, which
will see Tuskys recruiting and training 1,500
interns annually for the next five years.
This then means that by the end of the first five
years, over 8,000 interns will have been trained.
The program targets the youth, who have limited opportunities, are
in marginalized areas or lack resources to seek out the training and
job opportunities offered by the program.
The programme has so far touched hundreds people in a way that
the supermarket chain’s board and management could not have
envisioned at the outset.
Unique application model
The partnership with KCB Foundation for the second cohort of
interns will see Tuskys train over 800 interns between this June
and September.
The model for application is simple; It is pegged on a unique model
that will see Tuskys customers with Loyalty cards log on to an
online portal on the Tuskys website (www.tuskys.com ) and upload
2 CVs of their candidates of choice.
The new model of making applications will give equal opportunity
to Tuskys’ over 1 million Loyalty customers across the country to be
part of the process. It will also ensure that even those youths in far-
flung areas get a chance to be trained and linked up to the market
given that application is through an online portal.
TUSKYS EXTENDS INTERNSHIP
APPLICATIONS TO LOYALTY CUSTOMERS
Some of the First Cohort of the Internship
Program pose for a photo.

TUSKYS NEWS14
PICTORIALS THROUGH THE LENS
Tuskys and Safaricom Sacco
teams during the launch of
Safaricom Sacco partnership
deal. The deal allows Safaricom
Sacco members to access high
value items on credit from all
Tuskys branches countrywide.
Tuskys Chief Finance Officer Daniel Ndirangu (left)
Security Manager Alpheuos Mutuku get ready for
this year’s Marter Heart Run at Nyayo Stadium
where Tuskys was one of the sponsors of the event.
Tuskys Chairman Dr. John Kago (right ) shakes hands with Ms. Emilie Romon,
netFWD Co-ordinator, Policy Dialogue Division development Centre(OCED)
after a consultative meeting on possible collaborations to boost Tuskys robust
CSR Program. Looking on is Mr. Stanley Cheruiyot, the Public Engagement and
Liason Officer in the Office of the Deputy President.
The KAMP team pose for a photo with the Tuskys team after
presenting compliance certificates and licence to Tuskys at its
Head office.
‘Live’ cooking: Tuskys team entice customers with fresh sizzling
bites at the Mater Heart Run event held at Nyayo stadium.

TUSKYS NEWS 15
PICTORIALSTHROUGH THE LENS
“Taste the feeling!” ... Tuskys
CEO Dan Githua presents a
Tuskys Gift hamper to KCB
Group Chairman Biwott
moments after inking a
partnership deal. Looking on is
Tuskys Chairman Dr. Kago.
KCB Foundation team led by
KCBGROUP Chairman Biwott
share a photo moment with
Tuskys team led by Chairman
Dr. Kago and CEO Dan Githua.
Retail Trade Association of Kenya (RETRAK) CEO Wambui
Mbarire follows proceedings during the reopening of Hakati
branch located near Nairobi’s bus station area.
Hakati branch reopened with pomp and colour and there
was this... the cake. The branch had been closed for
renovation after a fire incident last year.

17
RETAIL SECTOR OVERVIEWSECTOR NEWS
By Peter Kiragu
KENYANS should expect to see
more retailers setting foot in their
neighborhoods and towns with the
number of new malls being put up
growing each day. With a rising middle
class which has resulted into more
spending power, the retail sector is
expected to remain bullish for the
next two years, according to various
analysis of the market.
And we should also expect to see
more international retailers setting
shop in Kenya as they seek to take
advantage of this rising middle class
and opportunities presented by some
RETAIL SECTOR TO REMAIN VIBRANT
FOR THE NEXT TWO YEARS
high-end malls coming up across all
the main towns and cities.
Already French retail giant Carrefour,
which is ranked the world’s second-
largest supermarket chain after Wal-
Mart, opened is first branch in Kenya in
May at the Hub Karen, the latest affluent
shopping mall which has created a
market obsession in Nairobi attracting
hundreds of curious shoppers seeking
the new shopping experience. Earlier,
last year, South Africa’s Massmart
opened its Game store at the Garden
City Mall, another high-end mall along
the Thika Superhighway. Carrefour is
in addition said to be eyeing another
giant store at the upcoming Two Rivers
Mall being put up the affluent Runda
neighborhood.
“With increased urbanisation
and an ongoing rise in
disposable incomes, formal
retail activity – which is led
by large blue-chip domestic
companies in a number of
segments – should continue to
expand and diversify, especially
as more international brands
enter the marketplace,” the firm
says in its latest report.
The Fresh Department team at Hakati branch during its re-opening.
The Deli concept has taken the retail sector by storm.

18
The local retail sector has been for many years dominated
by family-owned retailers including Tusksys, Naivas,
Nakumatt and Ukwali as well as the troubled Uchumi which
is the only listed retailer but currently facing milliards of
problems due to mismanagement. While Uchumi is closing
down its branches outside Kenya, retailers like Tuskys
are rushing to fill this gap by taking up more space at the
regional markets.
According to a London-based consultancy firm Oxford
Business Group, increasing urbanisation and rising levels
of disposable income will continue fueling growth in
Kenya’s retail sector in 2016 and beyond, as demand for
quality outlets and a broader range of shopping options
drives the construction of floor space.
Over the past five years, the average value of consumer
spending has risen by as much
as 67%, making Kenya the
continent’s fastest-growing retail
market.
“With increased urbanisation
and an ongoing rise in disposable
incomes, formal retail activity –
which is led by large blue-chip
domestic companies in a number
of segments – should continue to
expand and diversify, especially
as more international brands
enter the marketplace,” the firm
says in its latest report.
The firm adds that the rise in
formal retail activity can be seen
most clearly by the expansion
of dedicated property in major
urban areas, including the country’s 3.5 million person
capital city. Last year alone saw a near tripling of Nairobi’s
modern retail space, with close to 170,000 sq metres of
new leasable area coming on-line.
Further, real estate research firm in a study titled Global
Cities report anticipates that the Kenyan retail sector’s
positive momentum will continue over the next two years.
“In 2016 and 2017, a further [120,750 sq metres] of
modern retail space will complete development in Nairobi,”
the report says.
With devolution having taken shape and more money
going to the counties, more malls are being put up in the
regions further fuelling the retail sector in places like
Nakuru, Kisumu, Mombasa and Eldoret.
“The ongoing development of satellite communities
outside Nairobi should also help drive retail expansion
in the coming years, as investors move to cater to the
rising middle class and the overflow of residents from the
capital,” notes Oxford Business Group in a report.
In comparison to other African markets, Kenya’s formal
retail penetration rate – which ranges from 30% to 40%,
according to analysts – is the second highest in sub-
Saharan Africa. This places the country at roughly half the
level of South Africa, where formal retail is estimated to
stand at 60% of overall activity, but twice that of Nigeria,
Africa’s largest economy, according to the consultancy
firm.
“The ongoing development of satellite
communities outside Nairobi should also help
drive retail expansion in the coming years, as
investors move to cater to the rising middle class
and the overflow of residents from the capital,”
notes Oxford Business Group in a report.
RETAIL SECTOR OVERVIEW SECTOR NEWS
Mama Hannah Wamaitha, the Late Mzee Joram Kamau’s wife,
shares in the cake in one of the branch opening ceremonies.

and get a FREE
Education
Insurance Policy
Visit your nearest
KCB branch
Terms and conditions apply
Open a
KCB CUB
ACCOUNT
Regulated by Central Bank of Kenya

TUSKYS NEWS20
TUSKYS PARTNERS WITH DATA ORBIS TO
AUTOMATE, INTEGRATE AND SHARE SCAN DATA
T
uskys has partnered with technology and
services company DataOrbis to fully automate,
integrate and analyse the data from its point-of-
sales (POS) systems across its 52 Kenyan stores.
This first-of-its-kind partnership in Kenya, has empowered
Tuskys employees and suppliers to gain quick and easy
access to Tuskys scan data, right down to SKU level.
In the past the data from each Tuskys store had to be
collected and manually integrated and analysed. The
process was time consuming and sometimes resulted in
inconsistent information. This made quick and accurate
decision making a challenge for both employees and
suppliers. The good news is that this is no longer the case!
BIG OPPORTUNITY: DATA AUTOMATION
In its quest to ultimately improve operating efficiencies,
Tuskys management team realised there was a massive
benefit to making quicker business decisions. By automating
the scan data process Tuskys understood that they could
not only shorten the time it took to make decisions but also
improve the quality of data they were using.
From a strategic perspective automated scan data means
the entire Tuskys team can now take advantage of more
marketing opportunities as well as ensure they carry the
stock that their customers really want.
WHY DATAORBIS
“After extensive research into retail scan data solutions
we decided to partner with DataOrbis as their powerful
technology provides full visibility across all elements of the
Tuskys business. This includes macro-level data, showing
value and volume growth across different time periods,
as well as store-level data, right down to the individual
product,” said Tuskys CEO Dan Githua.
In addition to their extensive retail expertise, the decision
to choose DataOrbis was based on the fact that their
world-class technology enabled all of Tuskys scan data to
be accessible from anywhere via a password-protected
platform.
THE TECHNOLOGY
In order for Tuskys to gain the detailed level of insight
required, it has given DataOrbis real-time access to all of
their retail scan data per store. This data is automatically fed
into the DataOrbis Platform directly from the POS system.
From there it is integrated and analysed. The end result is
consistent, high quality data that can be used to make quick
and accurate business decisions.
BENEFIT TO SUPPLIERS
In addition to providing Tuskys employees with readily-
available, integrated information, the DataOrbis Platform
also enables Tuskys to easily share its scan data with its
suppliers.
“We recommend that all our suppliers purchase our scan
data. By doing so they’ll have access to valuable information
that’ll not only help with future-planning when it comes to
replenishing stock but also to hone their marketing activity
and in-market spend. By sharing our data via the DataOrbis
Platform we aim to improve and grow our existing supplier
relationships. Overall It’s a win-win situation for all parties,”
said Githua.
DataOrbis Managing Director Kate Davidson
with Tuskys CEO Dan Githua after signing of the
agreement.

It’s your data.
You should be able to access it
anytime, anywhere.
Did you know that you can now access the data and analytics across all of your divisions
and all of your stores?

Thanks to Tuskys industry-leading partnership with DataOrbis we’ve made it easy for
you to access your data no matter where you are. All you need to do is log onto a dedicated
Tuskys Tableau portal.
Quick access to your data means better business decisions.
Log in and see for yourself.
Download Tableau Reader 9.2 http://www.tableau.com/products/reader
An email will be sent notifying you that your report is ready
Open Tableau Reader and view your data
Still unsure? Email Stephen Malua on stephen.malua@tuskys.com or contact him on 0717 678 474.
About DataOrbis
DataOrbis is a technology and services company that helps clients maximise
and control the way they manage and exploit their data.
To find out more go to www.dataorbis.com

22
INVESTING IN COMMUNITIES NURTURING TALENT
Unilever is one of the leading consumer goods company worldwide. We work to create a brighter
future every day with over 400 brands that help Kenyans look good, feel good, and get more out of
life.
On any given day, millions of Kenyans use a Unilever product ranging from food, home and personal
care, and have been doing so for over 80 years. Our brands are in every home in Kenya.
Delighting our consumers is at the heart of everything we do. We are continually innovating our
brands, growing our product offering, and investing in our operations to ensure we provide great
brands to our consumers.
Creating a brighter future everyday
Unilever Kenya Limited
Watermark Business Park, Ndege Road, Karen
P.O. Box 30062-00100 GPO, Nairobi, Kenya
www.unilever.co.ke
BUILDING SOCIETIES:
TUSKYS INTRODUCES
CSR IN ALL BRANCHES
By Anne Koori
T
uskys supermarket has
introduced structured
Corporate Social
Responsibility initiatives
in all branches. This is in line with
the Chain’s efforts to invest in
communities and empower people’s
lives.
With 54 branches located in different
parts of the country, this will ensure
that each branch uplifts lives within
its locality.
In the past, CSR activities were
undertaken by the brand randomly
and were mainly based on need. A
structured program will therefore
give equal chances to all branches
to choose activities they want to
engage in.
Tuskys runs an elaborate CSR
program with initiatives mainly
geared towards supporting
communities in health, education,
sports, environment, among others.
The internship program launched
last year is for instance one success
story that has given hundreds of
youths opportunities to acquire skills
and gain meaningful employment.
Applications for the second cohort,
who will be trained in partnership
with the KCB Foundation, is ongoing.
Tuskys is also known for nurturing
talents in sports. The annual Wareng
Cross Country event launched in 2004
has nurtured thousands of young
people, many of who have raised
the Kenyan Flag in world athletic
championships.
Tuskys is also known for nurturing talents in sports. The annual
Wareng Cross Country event launched in 2004 has nurtured
thousands of young people, many of who have raised the
Kenyan Flag in world athletic championships.

23
Y
ou know why we are not
surprised that we are
ranked among the best
stores in the country?
We have one unique internal policy
that we have been operating with for
the last one year; it is about working
smart.
REGULAR SALES MEETINGS
We have managed to empower
each staff in his/her area of work to
understand the retail business in
numbers and not just the old version
of “our departments sells a lot’’.
I normally hold a sales coordinator’s
meeting every Monday and the
main agenda is always to discuss
performance per category and per
department, using the commission’s
report which analyses well the past
year performance against the current
year.
After the meeting, it’s the duty of each
sales coordinator in each department
to communicate the same message
of work management by performance
to each staff, which I also follow down
with a sample of staffs in each floor to
know whether the message is driven
well to them.
COMMISSIONS; A GREAT
MOTIVATION
Since the inception of the staff reward
scheme through commission, it has
been a battle for performance by each
staff and this has made it possible for
us to achieve and become number one
on two consecutive occasions.
The commission based performance
has enabled our team to do the
following since we pass the
information well to them:
1. Eliminate stock outs by ensuring
orders are done well and in detail.
2. Stirctly managing of the re-order
level and sales projection while
ordering has enabled us to have
sufficient stocks.
3. Re-scheduling our replenishment
times to very early in the morning
and late before we close to enable
our customers shop without
interruption and eventually buy
more.
4. Intensifying levels of customer
interactions through world
class one on one service by our
dedicated staffs.
5. Managing right/smart pricing and
supporting all promotions through
proper visibility (this is done by a
group of 6 marketing staffs who
report to the manager alone).
6. Reducing the wait period by
suppliers at receiving through
efficient verification of goods
making more suppliers to deliver to
our branch as number one.
7. Managing staff discipline—there
is no time in this branch to sit and
hold a disciplinary session with
the staff— “you are either in good
discipline or you are out’’.
With all this in place, you can only
get one answer and that is “success,
success, success!’’
‘IT IS ABOUT WORKING SMART,’
T-MALL BM JORAM WACHIRA
STARS CORNERCOMMISSIONS
T-Mall Fresh Department team pose with their branch Manager Joram Wachira.

24
By John Mogaka, BM, Pioneer
P
ioneer branch has
remained at the top in
commission awards,
thanks to a dedicated staff.
Discipline, hard-work and team work,
is what describes us in our quest to
deliver and exceed expectations.
The store’s strategic positioning,
dedicated staff led by steadfast
management in addition to a religious
work schedule, makes the branch
stand out.
Tuskys Pioneer, is situated at the
roundabout of Haile Selassie and
Moi Avenue at the busy Railways bus
terminus. The branch has a total of 117
devoted employees.
SATISFACTORY CUSTOMER CARE
The branch management strives
to provide a good and conducive
environment to customers by ensuring
that customers receive the best and
satisfactory service this has been
aided through unwavering support,
from Directors and the operations
team. With all these combined efforts
we are indeed not surprised that we
are where we are today.
CLEANLINESS KEY
The store is always kept neat and
clean, products are well displayed
on shelves with shop assistants
strategically positioned to offer
unrivalled service and assistance
to our customers. Indeed, it is a
sight to behold. To achieve this, the
branch Management have embraced
discipline as fundamental virtue. This
is after realization that in business
there’s no better way of doing it other
than through consistent discipline
in all areas, together with a serious
strategic approach which is objectively
directed to suit the changing changing
business needs.
CHALLENGES ARE OPPORTUNITIES
Like any other stores, the daily
operational challenges are
insurmountable, each day brings
up new challenges. But we look at
these challenges as opportunities for
growth. The store management has
clearly laid out a mandate for every
staff in the department in form of
targets. We also have a shared vision
as a branch that service delivery
must be beyond expectation. All the
management team are also expected
to lead by example in their daily
routine, which makes everybody feel
appreciated and encouraged.
STAFF COMMISSIONS
The introduction of staff commissions
has indeed done tremendous change
to our staffs. I realized recently that
all staffs don’t want to be moved to
new departments most of them claim
to have mastered their departments
and could only wish to be given time
to grow them. The staffs indeed have
owned up their categories. This has
greatly contributed in the reduction
of stock out whereby line attendants
couldn’t wish to lose a sale over simple
manageable procedures. For sure
even our store coordinator’s work has
been significantly reduced. In pioneer
every line attendant is a manager
of his line, a mantra they have all
embraced. This line manager takes
fully responsibility of his department
including ordering and replenishing his
section. This has made every staff to
be on their feet as they look forward to
reap great benefits thus boosting the
performance of the branch.
In addition, to get competitive
performance from all staff, the
branch management has introduced a
rotational culture whereby new staffs
are given an opportunity to choose for
themselves the department they feel
they can work effectively with passion
and for sure in some cases, I have
noted very encouraging performance
which in overall has boosted our
branch performance. All these is
meant to gauge the strengths of each
individual and properly allocate them
to relevant departments.
We are optimistic that the branch’s
performance will remain on top as the
team has now mastered the rules of
the game which entails hard work,
satisfactory service and discipline.
Finally, pioneer store is not special in
any way nor does it have special staffs,
just like any other store you are also
candidates for scaling high. See you at
the top!
STARS CORNER COMMISSIONS
AT PIONEER, IT IS ABOUT
DISCIPLINE AND HARD WORK

25
By Eva Ndirangu
W
hen it comes to music, it requires one to have a lot of dedication
and devotion. Meet Ibrahim Kamau also known as C-lah. He is
a shop attendant at Tuskys OTC and also an upcoming gospel
musician.
C-lah realized he had a talent since
childhood and he immediately started
shaping it. “Everybody liked my
entertainment whenever I would sing
in school and in the church”, says C-lah.
When C-lah joined Tuskys, he had
already established his music career.
Though he did not have money for
production, he never gave up on
music. He was however forced to use
his first salary to produce his 6 tracks
album. The Album has both Swahili
and vernacular songs.
For him to get time for the studio, the
upcoming artist plans for his day. I
report to work at 6.30am and leave at
3.30pm. I also make use of my off days
in studio. C-lah tells us.
According to him, his mother has
always been his pillar of strength and
along time mentor. “My mum would
challenge me to sing a certain song
and then she would rate me according
to my performance, “says the versatile
musician.
Like many artists, the Tumetoka
Mbali singer, feels elated whenever
a persons calls him because he has
been transformed by his music. C-lah
plans to do music beyond limits under
his initiative, Gospel Music Away From
Home. Through the initiative, he plans
to reach to every soul out there and
make them know and understand the
word of God.
C-lah advises the youth to keep the
Faith in the Lord and have patience
because with patience he has never
lost.
STARS CORNERTUSKYS GOT TALENT
MEET C-LAH, THE
SHOP ATTENDANT
WITH PASSION
FOR GOSPEL
MUSIC

26
STARS CORNER
ON THE TUSKYS ‘RUNWAY’
By Joanne Wanjala
Y
es. Tuskys has
got talent. It all
started with a
simple call for by
the marketing department for
Tuskys employees to submit
photos if they were confident
that they have got all it takes
to be models. Reason? To
have ‘home-grown’ talent
amongst employees pose
as models in all Tuskys
advertisement and marketing
activities.
Little did the William Mwaura, an
employee of Tuskys in the Purchasing
Department, know that his stars
could shine this brighter. He has so far
posed and appeared in several Tuskys
adverts. He is elated.
TUSKYS NEWS had a chit-chat with
him about how he is handling this
glory and here are excerpts from the
interview:
1. How does it feel to be a top
model for such a big brand like
Tuskys?
It is the greatest feeling that I have
ever experienced. And a great
honour if you know what I mean.
2. Have you ever been a model
elsewhere?
Yes. This is not the first time. I’ve
been modelling previously but not
for Tuskys though. Tuskys is a big
brand and being in such a position
is giving me greater mileage to
pursue this.
3. Has it always been your
dream?
Yes. I have always admired the art
of modelling at an early age. Now
I have come to believe in Kenyan
star and Oscar’s Award Winner’s
Lupita Nyong’o that all dreams
are valid. That it is just a matter of
time. For me, there is no looking
back.
4. How are you handling the
publicity that has come with
this?
It has not been easy especially
being the first time that I am
modelling for a big brand. The
numerous calls from colleagues,
friends and associates was at first
overwhelming but I am managing
it. My feet are firmly on the ground.
5. Is it something that you would
like to pursue in future?
I am being cautious about it and
looking at it from all angles. But as I
said, this is the best platform.
6. How are you balancing it
with your work at Tuskys as
Purchasing Assistant?
My department is really
demanding. I deal with all sorts
of suppliers on a daily basis. But
it is all about good planning and
prioritizing issues.
7. Parting shot?
It is a great honour and I really
thanks Tuskys for giving me the
opportunity to be their brand
ambassador.
TUSKYS GOT TALENT
WILLIAM MWAURA, THE MODEL
WHO HAS CAUSED POSTIVES
WAVES WITHIN AND WITHOUT
WITH HIS MODELLING PROWESS

27
STARS CORNER
N
ever in corporate history
has there been much
emphasis placed on
Customer Experience
than right now. The 21st
Century
has revolutionized the customer
service space and there is now an
endless drive by organizations to
continuously meet and exceed
customer expectations. The customer
experience matters, and great
experiences do drive increased
spend and loyalty. Giving customers
what they want doesn’t have to be
expensive, it needs to be relevant.
Retailers who are successful often
implement differentiated experiences
to simplify the lives of their customers
and make them feel valued. The key is
to find out what your customers want
and deliver.
CUSTOMER CENTRIC
Tuskys being a major player in the
retail industry in this country has not
been left behind. We are not only
determined to become a customer-
centric retailer, but also be known
for excellent customer service and
responsiveness.
We understand that customers’ needs
are changing very quickly and to
keep this up Tuskys is coming up with
practical, on the go methods to remain
efficient and innovative. Backed by a
strong leadership from our CEO and
a vibrant customer care team right
in the branches, we have set out to
do the following for our esteemed
customers:
 Create a platform within the
branches where customers are
TAKING THE RETAIL CUSTOMER
EXPERIENCE TO THE NEXT LEVEL
able to send feedback in real time
on their shopping experience.
 Professionalize customer care desk
complete with Tuskys uniform and
nametags for easier identification.
 Introduce a company customer
service charter that delivers a
promise to all our customers on
what they should expect the
minute they step into any of our
stores.
 Monthly customer experience
surveys in order to understand
customer needs and plan
accordingly to incorporate the
feedback into our future projects.
 A revamped loyalty card system
that rewards our customers.
MOTIVATED STAFF
Apart from these initiatives at the
end of it all, the most important
component of customer experience is
Staff. Having a motivated, customer-
centered employee base is paramount
to having an organization align
itself to offer unrivalled customer
experience. Friendly and helpful staff
in the branches is vital to creating
world-class experience for shoppers.
The more staff understand each
customer before they walk in the
door, the greater chance they have of
delivering a personalized, satisfactory
buying experience that will keep them
coming back for more. And it’s the
front-line associates—the faces of the
brand—who are vital to creating these
experiences. The role of today’s front-
line associate must therefore evolve,
from one of an information provider
and facilitator of transactions, to
a facilitator of engagement and a
trusted advisor. Hiring, training and
retaining staff who can deliver that
enhanced experience are obviously
important factors, but there is much
more to be done.
EMPOWERED CUSTOMER
Today’s empowered customer is a
savvy and social animal. Retailers must
deliver a differentiated experience
at every turn, and they must connect
the bricks-and-mortar experience
with the online world to develop a
relationship characterized by trust
and customer delight. In many ways,
it’s a throwback to a time when local
shopkeepers knew each and every
customer who visited their store. They
knew their likes and dislikes. They
knew what they needed, when they
needed it. After a good experience
with you, your customers can become
your best marketers. Think of it
this way: if you’re not delivering a
stellar experience to each and every
customer—especially your best ones—
you could lose them to a competitor
who is.
COLLINS AGAI, TUSKYS
CUSTOMER SERVICE MANAGER
THE CUSTOMER

TUSKYS NEWS28
HUMOUR
A patient complains to a famous psychologist: “Professor, I’ve been
having terrible obsessions for years, and no one has ever been able to
help me.”
“Who’s been treating you until now?
“Dr. Wanjohi”
“I see. He’s an idiot. I’m curious to know what he advised you to do.”
“To come and see you.”
Asked about the kind of job he wanted, an applicant at our tax
management company stated, “I seek full authority but limited
responsibility.”
“Why did you leave your last job?”
“It was something my boss said.”
“What did he say?”
“‘You’re fired!’”
The patient shook his doctor’s hand in gratitude and said, “Since we
are the best of friends, I would not insult you by offering payment. But
I would like you to know that I have mentioned you in my will.”
“That is very kind of you,” said the doctor emotionally, and then added,
“Can I see that prescription I just gave you? I’d like to make a little
change...”
HUMOUR PUZZLES
Put the 3-letter words on the left hand side into the correct
spaces to make 8-letter words.
OUR
EVE
HOW
OWE
ACE
F L E S S
J N A L S
C R I N G
R R E N D
S E R E D
MINI WORD SUDOKU
Place the letters from the 6-letter word ANSWER in the grid so
that each column, each row, and each of the six 2×3 sub-grids
contains all of the 6 letters from the word.
W S
N E W
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TUSKYS NEWS 002

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TUSKYS NEWS 002