4. TUI Travel – overview Aktiengesellschaft
Europe’s leading international leisure travel company
More than 30 million customers from over 25 source markets
Pan-European airline with more than 150 aircraft
Approx. 3,500 retail shops in continental Europe, the UK & Ireland
50,000 employees
Biggest choice of leisure travel available
Zagreb / 02.02.2010/ Page 4
5. TUI Travel – business model Aktiengesellschaft
Choice of product Flexibility for the customer
C Self-selected
o Flights individual components
m Online
p
o
Hotel beds
n Dynamic packaging C
C e Car hire, transfers, U
O n
t excursions S
N
Traditional package T
T Retail
S Differentiated holidays O
E
p M
N e Exclusive
c Exclusive / differentiated E
T
i
Added value holidays R
a
l
i Expertise Call centre
s Tailor-made holidays
t Specialist offers
Providing choice and flexibility for the customer
Zagreb / 02.02.2010/ Page 5
6. TUI Travel – business segments Aktiengesellschaft
Specialists & Accommodation &
Mainstream Activity
Emerging Markets Destinations
Sector Sector
Sector Sector
Classic tour operating Exclusive products Lifestyle travel Destination services
business Strong local brands products Online accommodation
Market leadership Market-leading brands
Turnover Turnover Turnover Turnover
about €15.5 bn about €1.0 bn about €1.0 bn about €0.5 bn
Zagreb / 02.02.2010/ Page 6
7. TUI Travel
Airline fleet in summer 2009 with 155 aircraft Aktiengesellschaft
Zagreb / 02.02.2010/ Page 7
9. TUI Hotels & Resorts – the facts and the brands* Aktiengesellschaft
Group-controlled hotel beds by region
Other
7%
Western
Caribbean Mediterranean
20% 33%
Total:
149,424
North Africa/
Eastern
Egypt
Mediterranean
21%
19%
Hotels by categories
3 Stars
12%
5 Stars
23%
Total:
238
4 Stars
65%
Zagreb / 02.02.2010/ Page 9 *at 31 December 2008
11. Cruises
Hapag-Lloyd Kreuzfahrten Aktiengesellschaft
Hapag-Lloyd Kreuzfahrten is one of the leading providers of premium and luxury
cruises in the German-speaking region
The EUROPA, the fleet‘s flagship, sets international standards. It is the only cruise
liner to have been awarded the coveted 5-stars-plus distinction by the Berlitz Cruises
Guide from 2001 to 2009.
The fleet includes the cruise liners:
MS Europa MS Hanseatic MS Bremen MS Columbus
(5-stars-plus) (5-star) (4-star) (3-stars-plus)
Zagreb / 02.02.2010/ Page 11
12. Cruises
TUI Cruises Aktiengesellschaft
TUI Cruises is a joint venture (50/50) between TUI AG and the American
shipping company Royal Caribbean Cruises
Company founded in spring 2008
Christening of the first ship “Mein Schiff” and first cruise in May 2009
Company aims at the premium volume segment of the market
Zagreb / 02.02.2010/ Page 12
