Presentation by Meriel Norris for the ESRC Seminar Series on Ageing and Physical Activity - "Physical activity among hard to reach groups: Issues for research, policy and practice"
http://seminars.ecehh.org
While attracting new customers is always a major goal for any small business, it’s just as important to learn how to keep those customers. One of the best ways to do this – and in turn attract new customers so that your business continues to grow – is to get to know your customers, where they fit in their industry, and their specific needs.
By knowing a customer’s business nearly as well as they do, you can take the typical customer-vendor relationship to the next level. When your customer sees that you really understand their business needs, you turn that relationship into a partnership – one that benefits both sides.
Presentation by Meriel Norris for the ESRC Seminar Series on Ageing and Physical Activity - "Physical activity among hard to reach groups: Issues for research, policy and practice"
http://seminars.ecehh.org
While attracting new customers is always a major goal for any small business, it’s just as important to learn how to keep those customers. One of the best ways to do this – and in turn attract new customers so that your business continues to grow – is to get to know your customers, where they fit in their industry, and their specific needs.
By knowing a customer’s business nearly as well as they do, you can take the typical customer-vendor relationship to the next level. When your customer sees that you really understand their business needs, you turn that relationship into a partnership – one that benefits both sides.
