A framework for organisations in the sharing economy on trust management.
Part of a cycle of presentations on the subject of Trust in the sharing economy.
Presentation used in workshop for starters in the Dutch sharing economy about the specifics in running a (not) for profit business in this field.
Due to size restrictions, video tips of existing Dutch platforms excluded.
Rapport over de milieu-impact van de deeleconomie, in opdracht van Ministerie van Infrastructuur en Milieu, 2015. Laat zien dat deeleconomie divers is, met voornamelijk (maar niet alleen) positieve milieu-impact. Formules en illustraties om onbenutte capaciteit te bepalen. Tevens aandacht voor mogelijkheden om impact-impact te vergroten.
Dit rapport is gebaseerd op een verkennend onderzoek naar de deeleconomie, uitgevoerd door shareNL in opdracht van het Ministerie van Infrastructuur en Milieu. Het verschaft heldere definities en conceptualisering van het fenomeen deeleconomie en geeft een uitgebreid overzicht van de stand van zaken van de Nederlandse deeleconomie. Daarnaast geeft dit rapport inzicht in de milieu-impact van de deeleconomie.
A framework for organisations in the sharing economy on trust management.
Part of a cycle of presentations on the subject of Trust in the sharing economy.
Presentation used in workshop for starters in the Dutch sharing economy about the specifics in running a (not) for profit business in this field.
Due to size restrictions, video tips of existing Dutch platforms excluded.
Rapport over de milieu-impact van de deeleconomie, in opdracht van Ministerie van Infrastructuur en Milieu, 2015. Laat zien dat deeleconomie divers is, met voornamelijk (maar niet alleen) positieve milieu-impact. Formules en illustraties om onbenutte capaciteit te bepalen. Tevens aandacht voor mogelijkheden om impact-impact te vergroten.
Dit rapport is gebaseerd op een verkennend onderzoek naar de deeleconomie, uitgevoerd door shareNL in opdracht van het Ministerie van Infrastructuur en Milieu. Het verschaft heldere definities en conceptualisering van het fenomeen deeleconomie en geeft een uitgebreid overzicht van de stand van zaken van de Nederlandse deeleconomie. Daarnaast geeft dit rapport inzicht in de milieu-impact van de deeleconomie.
Final report on RoRP project evaluation - Islamic ReliefRissalwan Lubis
This report was submitted by PUSKAMUDA to Islamic Relief with some recommendation that RoRP project should continue or adopted in new targeted area, regarding its success to create harmony among various religion groups.
A framework for organisations in the sharing economy on trust management.
Part of a cycle of presentations on the subject of Trust in the sharing economy.
My talk about customer discovery and understanding customer needs from the 2015 Lean Startup Conference in San Francisco, CA. Based on the book, Talking to Humans, by Giff Constable & Frank Rimalovski. More at http://talkingtohumans.com.
Final report on RoRP project evaluation - Islamic ReliefRissalwan Lubis
This report was submitted by PUSKAMUDA to Islamic Relief with some recommendation that RoRP project should continue or adopted in new targeted area, regarding its success to create harmony among various religion groups.
A framework for organisations in the sharing economy on trust management.
Part of a cycle of presentations on the subject of Trust in the sharing economy.
My talk about customer discovery and understanding customer needs from the 2015 Lean Startup Conference in San Francisco, CA. Based on the book, Talking to Humans, by Giff Constable & Frank Rimalovski. More at http://talkingtohumans.com.
Introduction of Services Marketing • Services Marketing Concept, Distinctive Characteristics of Services, Services Marketing Triangle, Purchase Process for Services, Marketing Challenges of Services • Role of Services in Modern Economy, Services Marketing Environment • Goods vs Services Marketing, Goods Services Continuum • Consumer Behaviour, Positioning a Service in the Market Place • Variations in Customer Involvement, Impact of Service Recovery Efforts on Consumer Loyalty • Type of Contact: High Contact Services and Low Contact Services • Sensitivity to Customers’ Reluctance to Change
the pitch.rtfdTXT.rtfBusiness Plan For U-deliver company.docxoreo10
the pitch.rtfd/TXT.rtf
Business Plan: For U-deliver company
Qian Chen
Friday, 3 February, 2017
The Idea
• The idea for U-deliver came about after realizing the potential of the sharing economy to revolutionize delivery by harnessing the power of a wide network of people
• U-deliver is an application where people sign up to deliver packages for others in exchange for a small fee; for instance someone needing a package delivered can send a request on U- deliver and an available person will take the package and deliver it
• U deliver will improve the speed of delivery, make life more convenient and provide employment
The Business Model
• The purpose of the business is to create value by bridging customers and people willing to deliver goods
• U-deliver offers a versatile platform that harnesses people’s spare time and goodwill into a valuable service
• The idea makes money by taking a small cut when clients pay the people delivering goods
• The company will deliver the idea to the customer by emphasizing convenience and price as compared to rivals
The Customer
• We envision the average U-deliver customer as a middle class American who is in urgent need of delivery services
• The customer appreciates the wide network of U-deliver agents whom the customer can tap into to get a package delivered in minutes
• U deliver has the highest potential in high population density cities such as New York
The Competition
• One of the main competitors in America is Fed-Ex; Fed ex is a large distributor that sells quality to customers
• Another main competitor is UPS; this company sells reliability to customers
• DHL is also a key competitor that sells customers on its wide global reach
• Unlike its competitors, U-deliver sells convenience and speed to customers; these are attributes that customers will value more
The Message
• The core message that U-deliver is that of community, trust and convenience
• U-Deliver builds on the strengths of community to allow people to help each other complete essential tasks
• By providing a platform where people lend their resources, U- deliver facilitates a stronger community where people enrich each other's lives
The sales Approach
• U deliver understands that those who could extract the most value from our services reside in high density residential areas such as cities
• The company will present its message to urban dwellers through targeted advertisements on Facebook and google
• The company will also pay for a prominent presence on platforms frequently visited by urban middle class dwellers such as Snapchat and Reddit
The Inner workings
• The core component of U-deliver is an application which people can use to ...
MARKETING MANAGEMENT BA4207 ANNA UNIVERSITYFreelance
UNIT – I INTRODUCTION
Marketing – Definitions - Conceptual frame work – Marketing environment : Internal and
External - Marketing interface with other functional areas – Production, Finance, Human
Relations Management, Information System. Marketing in global environment – Prospects
and Challenges
ANNA UNIVERSITY SYLLABUS PPT FOR SEMESTER 2
Have you ever wondered how search works while visiting an e-commerce site, internal website, or searching through other types of online resources? Look no further than this informative session on the ways that taxonomies help end-users navigate the internet! Hear from taxonomists and other information professionals who have first-hand experience creating and working with taxonomies that aid in navigation, search, and discovery across a range of disciplines.
Sharpen existing tools or get a new toolbox? Contemporary cluster initiatives...Orkestra
UIIN Conference, Madrid, 27-29 May 2024
James Wilson, Orkestra and Deusto Business School
Emily Wise, Lund University
Madeline Smith, The Glasgow School of Art
Acorn Recovery: Restore IT infra within minutesIP ServerOne
Introducing Acorn Recovery as a Service, a simple, fast, and secure managed disaster recovery (DRaaS) by IP ServerOne. A DR solution that helps restore your IT infra within minutes.
0x01 - Newton's Third Law: Static vs. Dynamic AbusersOWASP Beja
f you offer a service on the web, odds are that someone will abuse it. Be it an API, a SaaS, a PaaS, or even a static website, someone somewhere will try to figure out a way to use it to their own needs. In this talk we'll compare measures that are effective against static attackers and how to battle a dynamic attacker who adapts to your counter-measures.
About the Speaker
===============
Diogo Sousa, Engineering Manager @ Canonical
An opinionated individual with an interest in cryptography and its intersection with secure software development.
This presentation by Morris Kleiner (University of Minnesota), was made during the discussion “Competition and Regulation in Professions and Occupations” held at the Working Party No. 2 on Competition and Regulation on 10 June 2024. More papers and presentations on the topic can be found out at oe.cd/crps.
This presentation was uploaded with the author’s consent.
Announcement of 18th IEEE International Conference on Software Testing, Verif...
Trust sharing economy-part_II-trust_triangle
1. in the sharing economy
shareNL | Jessica Slijpen | November 2014
Part II – The Trust Triangle
Image courtesy of Tonis Pan
2. There is a lot to say about trust…
Therefore we create several presentations
Part I – Introduction
Part II – The trust triangle
Part III – Trust management in peer-to-peer platforms
Part IV – Cross-platform trust tools
Part V – Further thoughts
These – and possibly others – will be subsequently posted on
SlideShare.
Enjoy the read and don’t hesitate to contact us if you have
questions or other interest in the subject.
4. THE TRUST TRIANGLE
Transaction
Users Marketplace
Will I be able to
satisfy my needs &
wishes with a service
like this?
Do I trust the person
that offers this service /
that wants to use my
offer?
Do I trust the
marketplace that
facilitates the
transactions between
me and other users?
And it’s all in the eye of
the beholder…
9. Transaction characteristics
• Goods <–> services
• Local <–> global
• Real life transactions <–> remote transactions
• Monetary – other reward system – no (objective)
reward
• Required adaption of common consumer behaviour
• …
10. Variations in transactions
Benefits of the transaction
What is the gain for both users?
Risks in the transaction
What are the risks?
Guarantees of the transaction
What are the safeguards?
13. Users vary in motivations
The required trust is related to the relevant motivation
underlying the specific transaction
14. User vary in adoption
People have varying attitudes towards the adoption of market
innovations.
15. Users vary also in…
• their propensity to trust
• their intentions
• their capabilities
• their values
• their disposition
Which may also vary in related to
the type of transaction
car sharing / buying a meal / crowdsourcing a task /
home sharing / personal care / …
and may not be stable over time
17. Marketplaces differ greatly
• The identity of the marketplace
what, how, why; social & societal character; for profit / not for profit;
funding
• The people working for the marketplace
with their motives, story, character; co-creation with users
• The processes installed in the organization
service process, customer service, screening process, involvement in
the sharing process, …
• The characteristics of the software platform
functionality, design, processes
The sharing organization is the trusted third party in
the transaction between users
18. All marketplaces included?
International debate is continuing on the definition of the sharing
economy and the marketplaces that match the definition.
• shareNL, November 2014:
Within the sharing economy people consume, produce and trade products,
services, knowledge and money, facilitated by peer-to-peer marketplaces,
business-to-business marketplaces and cooperatives.
See also blog on the definition of Nov 2014 on www.sharenl.nl.
• E.g. Toon Meelen & Koen Frenken Oct 2014 put ‘idle capacity’ in the center of the
definition. Following their reasoning:
• only car / ride sharing services offering seats on car trips that would have been made
otherwise are included in the sharing economy, which excludes regular Uber / Uber POP /
Lyft services
• only apartments that are available due to temporary absence of the regular users, or
rooms that are spare in a furthermore occupied house are idle capacity. Spaces that are
specifically kept for rental represent no idle capacity.
• matching demand and supply for (small) jobs and errands are not part of the sharing
economy as these would be regular services instead of usage of idle capacity