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This document outlines a scoring system to improve traffic lights across several metrics: time (worth 5 points), attendance (15 points), referrals (20 points), visitors (20 points), thank you notes (15 points), testimonials (10 points), and trainings (15 points). Points are awarded based on thresholds in each category, with the highest levels of participation earning the most points. The total score can range from 0 to 100 points.








