The document discusses the organization of business and technology teams to enhance efficiency, emphasizing the importance of reducing cognitive load and costs. It presents modern practices such as collaboration and self-service in platform management, advocating for a curated experience for engineers as the customers of the platform. Examples from various companies illustrate successful platform implementations and the shift towards a product management approach in technology platforms.

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2. Team Topologies
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Organizing business and
technology teams for fast flow
Matthew Skelton & Manuel Pais
IT Revolution Press (2019)
https://teamtopologies.com

3. https://www.pollev.com/manuelpais635
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reduce cognitive load
reduce IT costs
best practices
useful abstractions
shared services
compliance
latest tech
reduce staff costs
← Traditional Modern →

10. Platforms must help users
to achieve goals by
understanding user needs
and simplifying tasks
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11. The platform should not
*increase* the cognitive load
on teams using the platform
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collaboration
pairing
self-service
(XaaS)
embedded
request-based
← Traditional Modern →

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collaboration self-service (XaaS)

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platform team
product teams
heads of department
platform product mgmt
external product mgmt
platform lead
CTO/CIO
← Traditional Modern →

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A platform needs modern
product management
(and service management)

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A platform is a curated
experience for engineers
(the customers of the
platform).

21. Free Resources
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What is Platform as a Product?
teamtopologies.com/videos-slides/what-is-platform-as-a-product-clues-from-team-topologies
Kubernetes Is Not Your Platform,
It's Just the Foundation
infoq.com/articles/kubernetes-successful-adoption-foundation

22. Zalando Kubernetes at Zalando
Mercedes DevOps Adoption at Mercedes-Benz.io
Twilio Platforms at Twilio: Unlocking Developer Effectiveness
Adidas Where Cloud Native Meets the Sporting Goods Industry
ITV ITV's Common Platform v2 Better, Faster, Cheaper, Happier
MAN Truck & Bus How to Manage Cloud Infrastructure at MAN Truck & Bus
Farfetch UX I DevOps - The Trojan Horse for Implementing a DevOps Culture
Platform Examples
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23. Pre-order: Platform as a Product
academy.teamtopologies.com
3h self-paced online course
Coupon: 10OFF-HUMANITEC